“I used to have a subscription years ago and the designs were gorgeous and unique. I signed up again last month and was extremely disappointed. The dollar store has cuter panties than knotty.”
“Was good when I was getting my orders to the correct address. I have moved a lot and had this subscription for years now. I moved again and send the inquiry to have my address updated, never heard back. I sent ANOTHER inquiry. Still never heard back. Mind you they're still charging me every month and sending my order to the wrong address. They do not make it easy to find where to cancel your subscription. They don't respond anymore to inquiries. I'm furious. For 8 months, my order was delivered to the wrong address and I have received NOTHING back. Stay away, use another service.”
“Bought hipsters to replace another brand but will not be making the switch.
They were inexpensive, but immediately uncomfortable when I put them in. I didn't even keep them on 15 minutes.”
“Love the variety of colours and patterns, but the fit and sizing is way off. I ordered a Large based on the sizing chart and had to pay for another pair of small which still didn’t fit properly.
Not happy with my purchase.”
“I was genuinely surprised by the poor quality of the cotton panties. For every day underwear I definitely would not repurchase.
The silkier ones seemed better quality though. Every single pair was completely and entirely different than the next, with nothing in common.
Unfortunately I will not be ordering again.”
“I had to ask for a replacement because one pair was totally wrong. I received a replacement and it had the exact same issue. Just isn't true to size. I feel I've lost money and time trying to solve the problem with the item I bought. Overall, I just feel scammed.”
“I wish I had better things to say, given I’ve heard so many great things about this company.
I finally decided to take the leap and bought about $150 worth of underwear from them, meticulously choosing the correct size based on their sizing chart, and styles I liked.
Unfortunately, the underwear I got were not only multiples of one style I’d only ordered one of, and only received one of the few I ordered multiples of, but they do not fit comfortably. The sizing is weird, the do not fit, and they also tear and rip super easy. For example, I’ve only worn at least three pairs once, and by the end of the day, there’s already tears, rips, and lace breaking off. I’m not rough at all, so there should be absolutely no reason why all this is happening.
Throughly disappointed.”