Knowhow Reviews

1.00 Rating 4 Reviews
0% of reviewers recommend Knowhow

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4 reviews
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Anonymous
Awful website that takes an age to load. Tried to buy a product care plan, but every time I went on, I chose the product and how I wanted to pay, but each time it said I had to choose a length of cover, but there was no option. I emailed twice eventually getting a response, but wanted information such as receipt number and store I purchased from - I bought this online! It also asked for information which was on the email. Very poor all round. Would not recommend.

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Anonymous
"Awful website that takes an age to load. Tried to buy a product care plan, but every time I went on, I chose the product and how I wanted to pay, but each time it said I had to choose a length of cover, but there was no option. I emailed twice eventually getting a response, but wanted information such as receipt number and store I purchased from - I bought this online! It also asked for information which was on the email. Very poor all round. Would not recommend."
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Posted 4 months ago
"Absolute joke, untrained, unprofessional and inconsiderate individuals. Bring me back my ipad, I'll cancel my policy and not deal with you AGAIN. I regret not reading the reviews first. How is this company still going? Customer service isn't what it used to be. I'm on the phone to trading standards first thing!"
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Posted 9 months ago
Winifred
"Absolute joke, untrained, unprofessional and inconsiderate individuals. Bring me back my ipad, I'll cancel my policy and not deal with you AGAIN. I regret not reading the reviews first. How is this company still going? Customer service isn't what it used to be. I'm on the phone to trading standards first thing!"
1 Helpful Report
Posted 9 months ago
Mr DAVID REYNOLDS
"contract from knowhow states an engineer will be with you in 2 working days (subject to availability), when I purchased this 4 1/2 years ago I was told by Curry's salesman that this clause only applies to Bank Hols etc, and they prided themselves on having the fastest response time of all companies. When I needed them they could ony offer an engineer in * working days. What a disgrace."
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Posted 10 months ago
Knowhow is rated 1.00 based on 4 reviews
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