Kogiketsu Insights

Kogiketsu have a Customer Happiness Grade of D. Customers are unhappy with their refunds.

 

D
Happiness Grade
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D

Refunds - Average

50.00%
Industry Average
" After chasing the item I bought for over two months, it never showed up. I was then strung along waiting for a refund, which took a very long time to come through. A generally miserable experience from a company I thought was reasonable judging from a previous purchase a while ago. The clothes are pretty cool, but with all the hassle it takes to try and get them I just won't bother again. "
- Anonymous

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Alice, Customer Support