Kogiketsu Reviews

4.1 Rating 55 Reviews

84 %

of reviewers recommend Kogiketsu

4.1

Based on 55 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 16%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email

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i ordered a pair of shoes and socks from them 2 months ago, the socks were delivered to my house about a week ago but the shoes haven’t arrived yet and i’m getting worried :/

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Asked by lexi spigelman (3 years ago)

Hey, i am from Germany. How long does it take to deliver the order?

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Asked by Bee (4 years ago)

Hi! I'm just wondering where your clothes are manufactured?

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Asked by Louise (5 years ago)

How long does it take for items to be shipped to the UK ? I ordered some clothes a month ago and they still haven’t arrived, I’m getting worried.

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Asked by Lee (5 years ago)

Typically it should take 2 weeks for a package to arrive to the UK. You should definitely reach out to us if it's been over a month so we can look into this. Sadly I can't find your email in our system, so if you wanna reach me directly at mel@kogiketsu.com I'll look into this for you personally. Sorry for the wait!

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Answered by (5 years ago)

Where is the shop placed and how long does shipping take if I love in the U.S.

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Asked by Brittany (6 years ago)

I'm not sure where their shop is located, but everything ships out from China. Orders that are shipping to the US take around 1-2 months to arrive :)

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Answered by Kai L (5 years ago)

Has anyone done returns? If so what was your experiance with it?

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Asked by Mariah A. (6 years ago)

I know this is a bit late...but, better late than never. I had to return a shirt with them a couple months back and it was an easygoing process. They keep in touch and are very efficient. All you have to do is pay the shipping to get it back to them, but other than that, it was a good process