Kotomi Reviews

Name: Kotomi
Address: 23/442 Geelong Road, 23/442 Geelong Road, West Footscray
Rating: 4.80

4.8 Rating 1,081 Reviews

96 %

of reviewers recommend Kotomi

4.8

Based on 1,081 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	4.8 out of 5

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202

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“So inlove with my two sets i just don't like how you can't unclip the bra. But that's the only silly thing everything else perfect.”

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Posted 4 years ago

“Love the colour and amazing material, will definitely be shopping with Kotomi again.”

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Posted 3 years ago

“Beautiful and high quality bikini. Great communication and delivery tracking. Keep up the great work Kotomi!!”

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Posted 4 years ago

“Bathing suit came in less than a week. Very flattering and great material”

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Posted 5 years ago

“very quick and personalised responses to questions”

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Posted 5 years ago

“I am a returning customer and a very satisfied one. However, I was motivate to proceed to this purchase as kotomi announced that they would donate all proceeds to the organizations that are treating the victims of this terrible tragedy in Australia. Thank you and Keep up the good work.”

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Posted 5 years ago

“The bather top I received is absolutely beautiful and it fits really well! Great quality :)”

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Posted 5 years ago

“Best bikini I’ve ever bought! These are my second pair!”

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Posted 4 years ago

“A beautiful bikini that supports and fits perfectly”

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Posted 5 years ago

“I am in LOVE with the swimsuit I bought. The delivery process was super easy and dependable. I'm living in South Korea at the moment so I was a little nervous about shipping and all but my swimsuit arrived safely and in great condition. The packaging is so cute and thoughtful, I really loved the Kotomi bag they placed my swimsuit in. The sizing fits true to size so it perfectly fits the way I thought it would :)”

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Posted 4 years ago

“Kotomi is so great!! Comfortable swimmers and supportive. It’s easiest to contact them through their “chat” section on their website rather than emailing. I find I get a reply within seconds this way. They are so helpful when I accidentally stuffed up my order and gave a a solution to fix it before the weekend. Amazing brand amazing swimmers amazing customer service. Love ?”

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Posted 5 years ago

“I have been looking for a high quality, in-style bathing suit and Kotomi delivered! The entire process was seamless, and I received my suit promptly. Alongside, a small Vegemite sample in true Australian style! You can feel the quality of the material, closures, and sewing. In addition, the company delivers in an environmentally friendly bag which is very important to me.”

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Posted 4 years ago

“In love with my new kini, it’s so flattering ?”

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Posted 3 years ago

“Love it! Amazing quality, material and true to size. One item wasn’t included in the initial package that arrived and when I contacted customer service they responded immediately and I got the final piece only a few days later. Would definitely purchase from them again!”

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Posted 4 years ago

“Had the best costumer experience ever! As soon as I purchased my bikini they emailed me about a color discrepancy and offered me various options of what I could do. I had questions about the sizing and although I already made the purchase they helped me anyways to find the perfect fit for me because they still hadn't sent the bikini. They were very nice and attentive. My bikini came in a week, and in the package I found a Tim Tam, such a nice gesture! Regarding the pieces, the fabric is very soft and they are super flattering! I love them! I am size 32DD and size 6 in bottoms, I ordered size L for both and they fit me perfectly. Honestly,I will be buying from now on only form Kotomi, their swimwear is so worth it! I am in love with the brand.”

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Posted 5 years ago

“Amazing quality and fits perfectly to the size chart!”

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Posted 3 years ago

“I love the body positivity of your pictures. Showing a range of body sizes really helped make my decision of what cuts would look good on my size 12 body!”

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Posted 5 years ago

“Super nice quality and the customer services are really nice and helpful. Would definitely buy again.”

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Posted 5 years ago

“Not only was the swimsuit amazing quality it shipped all the way to Canada in four days! and it came with a tim tam definitely a great little surprise!”

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Posted 4 years ago

“These bathers are such good quality and I am so obsessed with how they look super flattering and true to size, but if you have bigger boobs like myself best to upsize to be safe, by far my favourite swim wear!!”

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Posted 3 years ago

Kotomi is rated 4.8 based on 1,081 reviews