Kotomi Reviews

Name: Kotomi
Address: 23/442 Geelong Road, 23/442 Geelong Road, West Footscray
Rating: 4.80

4.8 Rating 1,080 Reviews

96 %

of reviewers recommend Kotomi

4.8

Based on 1,080 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	4.8 out of 5

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201

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Rochelle was helpful and quick to reply”

Helpful Report

Posted 5 years ago

“Came so fast and such good quality!! Perfect fit on me! Sports bra and shorts both size S 5’6 60kg Normally a size xs-S in tops but I’m glad I got the S (it runs a little small) S-M in bottoms but with an XS waist so the S was a perfect fit as there was enough stretch in the legs and still tight around the waist. Love them so much feel so confident in them!!”

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Posted 3 years ago

“I’ve ordered a few swim suits from Kotomi and each time the customer service has been outstanding. On my latest order there was an issue with duty/import fees and Kotomi was very quick to step in and sort it out with the courier service so I could have my item released to me as soon as possible. The swim suits themselves feel high quality and are very flattering and comfortable. I continue to get compliments on all the swimwear I have purchased from Kotomi.”

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Posted 3 years ago

“The order came very fast, even though it traveled all the way to Europe. Beautiful product and I love the little bag the suit comes in. Very impressed.”

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Posted 4 years ago

“Obsessed with all these products!”

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Posted 3 years ago

“Really helpful team and Great quality sets”

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Posted 5 years ago

“IN LOVE with my bikinis!! i ordered 3 sets and they are all perfect! the quality is amazing, they are sooo comfy and they’re all gorgeous ?”

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Posted 3 years ago

“I got the Rochelle and I love it! Super flattering”

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Posted 3 years ago

“Bikini fit perfectly at first I thought it would be too small but it was a perfect fit. The material is high quality and I love the green on my skin tone.”

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Posted 5 years ago

“This bathing suit is amazing definitely my favourite bathing suit. It’s really hard for me to find a good bathing suit that fits me well but this brand is definitely the only brand I will order from for bathing suits from now on. The service was also amazing, living in Canada every time I order something it takes many weeks but my bathing suit came into a week. Wow.”

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Posted 5 years ago

“Delivery was faster than I expected. The suit is great:) Look and feel!”

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Posted 4 years ago

“New favorite suit! Love the color, perfect fit, soft material. Planning on buying more colors!”

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Posted 4 years ago

“Super good customer service!”

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Posted 3 years ago

“Excellent service, clothes delivered within two days. Sizing perfect ?”

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Posted 3 years ago

“The only place I’ve been ordering bathing suits from this summer!! Such good quality and sooo cute. Always has the exact styles I’m looking for!”

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Posted 5 years ago

“Blown away by the quality and cut of there bathing suits. I always have a difficult time buying bikinis, as I'm a small on top and medium on bottom. And very often they never fit properly. But Kotomi bikinis are amazing. They fit so perfectly, and are so flattering. Try them you will not be disappointed. ❤️”

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Posted 3 years ago

“Best packaging, BEST bikini !!!!! Thank you for making me feel so confident and having a bikini that will last such a long time (the quality and make is amazing )”

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Posted 4 years ago

“Amazing service! They have great quality suits and I bought this from the US, and still got it quicker than anticipated. I didn’t think I’d have it in time for my vacation, but I did! So happy with this brand and will always come back for more!”

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Posted 4 years ago

“Fits great and came fast”

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Posted 4 years ago

“The customer service is great. I asked them about sizing by mail. They gave me a swift reply and kind advise.”

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Posted 4 years ago

Kotomi is rated 4.8 based on 1,080 reviews