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Kutchenhaus Reviews
2.7
Rating
11
Reviews
45
%
of reviewers recommend
Kutchenhaus
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"****PLEASE READ AS THIS IS A GENUINE REAL REVIEW*****\r\n\r\nGENUINELY SHOCKING WORKMANSHIP THROUGHOUT & IF I COULD GIVE MINUS 5 STARS I CERTAINLY WOULD AND THERE ARE MORE COMPETENT OTHER CHOICES OUT THERE\r\n\r\nHaving paid a substancial amount of money for this kitchen the standard of the workmanship is beyond shocking. We are 3 months past completion date and besieged by problem after problem. the kitchen is not fit for purpose and the project management is attrocious. There are plenty of other kitchen companies out there and perhaps we have been unlucky but totally shoddy the workmanship Roddy !!!!!!!!!!\r\nWho are you going to blame this time, oh it was Alans fault oh it was the computer softwares fault and so on and so on, Rod take some ownership of the appalling install that you have overseen.\r\n\r\nRodney please let me know if you need me to upload any additional photos or videos of the shocking workmanship.\r\n\r\nInspection by one of the owners revealed (This is their own review, yes thats correct they wrote up the following workmanship issues themselves)\r\n\r\nSection 1\r\n\r\nEnd upright panel does not reach the floor.\r\nPull Out unit wobbles when at full extension.\r\nPull out unit wobbles when at full extension.\r\nFront edge of end upright panel shows excess glue.\r\nMark on front edge of end upright panel.\r\n\r\nSection 2\r\n\r\nSmall chip to right hand side of fascia.\r\n2.5mm gap to right of worktop, flush to wall on left side.\r\n\r\nSection 3\r\n\r\nCombi Oven face does not exactly line up with the coffee machine face.\r\nAppliance fronts had marks on them. (Gary cleaned these at the time and all marks were removed)\r\nAppliance fronts are not perfectly central to the unit. Gap to the left and gap to the right are 1-3mm different.\r\nDoors on fridge and freezer do not shut flush.\r\nInfill panel below glass door is not fixed in place.\r\nMark on glass doors.\r\nScuff on face of end upright panel.\r\n\r\nSection 4\r\n\r\nUpstand return is 0.5mm proud of section next to it.\r\nUpstand 2mm past the start of the shark nose edge to the worktop.\r\nLighting does not run to the end of the run leaving a dull patch.\r\nFlooring finishes short of the unit leg.\r\nFlooring poorly finished around the upright panel.\r\nFlooring poorly finished around the upright panel.\r\n\r\nSection 5\r\n\r\nSmall scratches on inside of black rail.\r\nFlooring poorly cut around end panel.\r\nGlass shelves to be installed\r\n\r\nIsland Section\r\n\r\n2mm Gap between top of seating section back panel and the console worktop panel, meaning you can see through the gap.\r\nFlip socket to be secured in the worktop.\r\nTop edge of end upright panel looks mis-shapen and does not sit square to the console worktop panel.\r\nSmall dent on the console worktop panel on the hob side.\r\nSealant colour around the console worktop panel is a slightly different colour to the rest of the worktop sealant.\r\nGap between the end of the handle rail and the waterfall ends are not sealed and there is excess adhesive on show (Both sides of the island).\r\nGap between the end of the handle rail and the waterfall ends are not sealed and there is excess adhesive on show (Both sides of the island).\r\nSealant around the hob is slightly lower than the level of the hob and worktop.\r\nLighting does not reach the end of the handle rail\r\n\r\nUtility Section\r\n\r\nPull out pantry larder not fully closing.\r\n\r\nFlooring \u2013 In addition to those bits already mentioned\r\n\r\nThe flooring near the bi-fold doors has come up again in places. Where the floor has been laid up to them it\u2019s stuck to the tape which was protecting the doors so can\u2019t get it off properly\r\nFlooring at the entrance to the cupboard has been finished short of where it was expected to be.\r\nWe could not tell where the flooring finished at the doorway to the rest of the house as this was covered and not accessible. This would need investigating when the blockage has been removed.\r\nIt was noted that there was limited flooring left on site. (Potentially 5 tiles)\r\n\r\nAppliance Warranties\r\n\r\nIt was noted that the AEG appliance warranties had been registered before the kitchen had been completed.\r\n\r\nOutside\r\n\r\nBora wall box vent has rusted."
Darryl Papper
"****PLEASE READ AS THIS IS A GENUINE REAL REVIEW*****\r\n\r\nGENUINELY SHOCKING WORKMANSHIP THROUGHOUT & IF I COULD GIVE MINUS 5 STARS I CERTAINLY WOULD AND THERE ARE MORE COMPETENT OTHER CHOICES OUT THERE\r\n\r\nHaving paid a substancial amount of money for this kitchen the standard of the workmanship is beyond shocking. We are 3 months past completion date and besieged by problem after problem. the kitchen is not fit for purpose and the project management is attrocious. There are plenty of other kitchen companies out there and perhaps we have been unlucky but totally shoddy the workmanship Roddy !!!!!!!!!!\r\nWho are you going to blame this time, oh it was Alans fault oh it was the computer softwares fault and so on and so on, Rod take some ownership of the appalling install that you have overseen.\r\n\r\nRodney please let me know if you need me to upload any additional photos or videos of the shocking workmanship.\r\n\r\nInspection by one of the owners revealed (This is their own review, yes thats correct they wrote up the following workmanship issues themselves)\r\n\r\nSection 1\r\n\r\nEnd upright panel does not reach the floor.\r\nPull Out unit wobbles when at full extension.\r\nPull out unit wobbles when at full extension.\r\nFront edge of end upright panel shows excess glue.\r\nMark on front edge of end upright panel.\r\n\r\nSection 2\r\n\r\nSmall chip to right hand side of fascia.\r\n2.5mm gap to right of worktop, flush to wall on left side.\r\n\r\nSection 3\r\n\r\nCombi Oven face does not exactly line up with the coffee machine face.\r\nAppliance fronts had marks on them. (Gary cleaned these at the time and all marks were removed)\r\nAppliance fronts are not perfectly central to the unit. Gap to the left and gap to the right are 1-3mm different.\r\nDoors on fridge and freezer do not shut flush.\r\nInfill panel below glass door is not fixed in place.\r\nMark on glass doors.\r\nScuff on face of end upright panel.\r\n\r\nSection 4\r\n\r\nUpstand return is 0.5mm proud of section next to it.\r\nUpstand 2mm past the start of the shark nose edge to the worktop.\r\nLighting does not run to the end of the run leaving a dull patch.\r\nFlooring finishes short of the unit leg.\r\nFlooring poorly finished around the upright panel.\r\nFlooring poorly finished around the upright panel.\r\n\r\nSection 5\r\n\r\nSmall scratches on inside of black rail.\r\nFlooring poorly cut around end panel.\r\nGlass shelves to be installed\r\n\r\nIsland Section\r\n\r\n2mm Gap between top of seating section back panel and the console worktop panel, meaning you can see through the gap.\r\nFlip socket to be secured in the worktop.\r\nTop edge of end upright panel looks mis-shapen and does not sit square to the console worktop panel.\r\nSmall dent on the console worktop panel on the hob side.\r\nSealant colour around the console worktop panel is a slightly different colour to the rest of the worktop sealant.\r\nGap between the end of the handle rail and the waterfall ends are not sealed and there is excess adhesive on show (Both sides of the island).\r\nGap between the end of the handle rail and the waterfall ends are not sealed and there is excess adhesive on show (Both sides of the island).\r\nSealant around the hob is slightly lower than the level of the hob and worktop.\r\nLighting does not reach the end of the handle rail\r\n\r\nUtility Section\r\n\r\nPull out pantry larder not fully closing.\r\n\r\nFlooring \u2013 In addition to those bits already mentioned\r\n\r\nThe flooring near the bi-fold doors has come up again in places. Where the floor has been laid up to them it\u2019s stuck to the tape which was protecting the doors so can\u2019t get it off properly\r\nFlooring at the entrance to the cupboard has been finished short of where it was expected to be.\r\nWe could not tell where the flooring finished at the doorway to the rest of the house as this was covered and not accessible. This would need investigating when the blockage has been removed.\r\nIt was noted that there was limited flooring left on site. (Potentially 5 tiles)\r\n\r\nAppliance Warranties\r\n\r\nIt was noted that the AEG appliance warranties had been registered before the kitchen had been completed.\r\n\r\nOutside\r\n\r\nBora wall box vent has rusted."
Darryl Papper
"****PLEASE READ AS THIS IS A GENUINE REAL REVIEW*****\r\n\r\nGENUINELY SHOCKING WORKMANSHIP THROUGHOUT & IF I COULD GIVE MINUS 5 STARS I CERTAINLY WOULD AND THERE ARE MORE COMPETENT OTHER CHOICES OUT THERE\r\n\r\nHaving paid a substancial amount of money for this kitchen the standard of the workmanship is beyond shocking. We are 3 months past completion date and besieged by problem after problem. the kitchen is not fit for purpose and the project management is attrocious. There are plenty of other kitchen companies out there and perhaps we have been unlucky but totally shoddy the workmanship Roddy !!!!!!!!!!\r\nWho are you going to blame this time, oh it was Alans fault oh it was the computer softwares fault and so on and so on, Rod take some ownership of the appalling install that you have overseen.\r\n\r\nRodney please let me know if you need me to upload any additional photos or videos of the shocking workmanship.\r\n\r\nInspection by one of the owners revealed (This is their own review, yes thats correct they wrote up the following workmanship issues themselves)\r\n\r\nSection 1\r\n\r\nEnd upright panel does not reach the floor.\r\nPull Out unit wobbles when at full extension.\r\nPull out unit wobbles when at full extension.\r\nFront edge of end upright panel shows excess glue.\r\nMark on front edge of end upright panel.\r\n\r\nSection 2\r\n\r\nSmall chip to right hand side of fascia.\r\n2.5mm gap to right of worktop, flush to wall on left side.\r\n\r\nSection 3\r\n\r\nCombi Oven face does not exactly line up with the coffee machine face.\r\nAppliance fronts had marks on them. (Gary cleaned these at the time and all marks were removed)\r\nAppliance fronts are not perfectly central to the unit. Gap to the left and gap to the right are 1-3mm different.\r\nDoors on fridge and freezer do not shut flush.\r\nInfill panel below glass door is not fixed in place.\r\nMark on glass doors.\r\nScuff on face of end upright panel.\r\n\r\nSection 4\r\n\r\nUpstand return is 0.5mm proud of section next to it.\r\nUpstand 2mm past the start of the shark nose edge to the worktop.\r\nLighting does not run to the end of the run leaving a dull patch.\r\nFlooring finishes short of the unit leg.\r\nFlooring poorly finished around the upright panel.\r\nFlooring poorly finished around the upright panel.\r\n\r\nSection 5\r\n\r\nSmall scratches on inside of black rail.\r\nFlooring poorly cut around end panel.\r\nGlass shelves to be installed\r\n\r\nIsland Section\r\n\r\n2mm Gap between top of seating section back panel and the console worktop panel, meaning you can see through the gap.\r\nFlip socket to be secured in the worktop.\r\nTop edge of end upright panel looks mis-shapen and does not sit square to the console worktop panel.\r\nSmall dent on the console worktop panel on the hob side.\r\nSealant colour around the console worktop panel is a slightly different colour to the rest of the worktop sealant.\r\nGap between the end of the handle rail and the waterfall ends are not sealed and there is excess adhesive on show (Both sides of the island).\r\nGap between the end of the handle rail and the waterfall ends are not sealed and there is excess adhesive on show (Both sides of the island).\r\nSealant around the hob is slightly lower than the level of the hob and worktop.\r\nLighting does not reach the end of the handle rail\r\n\r\nUtility Section\r\n\r\nPull out pantry larder not fully closing.\r\n\r\nFlooring \u2013 In addition to those bits already mentioned\r\n\r\nThe flooring near the bi-fold doors has come up again in places. Where the floor has been laid up to them it\u2019s stuck to the tape which was protecting the doors so can\u2019t get it off properly\r\nFlooring at the entrance to the cupboard has been finished short of where it was expected to be.\r\nWe could not tell where the flooring finished at the doorway to the rest of the house as this was covered and not accessible. This would need investigating when the blockage has been removed.\r\nIt was noted that there was limited flooring left on site. (Potentially 5 tiles)\r\n\r\nAppliance Warranties\r\n\r\nIt was noted that the AEG appliance warranties had been registered before the kitchen had been completed.\r\n\r\nOutside\r\n\r\nBora wall box vent has rusted."
Darryl Papper
"****PLEASE READ AS THIS IS A GENUINE REAL REVIEW*****\r\n\r\nGENUINELY SHOCKING WORKMANSHIP THROUGHOUT & IF I COULD GIVE MINUS 5 STARS I CERTAINLY WOULD AND THERE ARE MORE COMPETENT OTHER CHOICES OUT THERE\r\n\r\nHaving paid a substancial amount of money for this kitchen the standard of the workmanship is beyond shocking. We are 3 months past completion date and besieged by problem after problem. the kitchen is not fit for purpose and the project management is attrocious. There are plenty of other kitchen companies out there and perhaps we have been unlucky but totally shoddy the workmanship Roddy !!!!!!!!!!\r\nWho are you going to blame this time, oh it was Alans fault oh it was the computer softwares fault and so on and so on, Rod take some ownership of the appalling install that you have overseen.\r\n\r\nRodney please let me know if you need me to upload any additional photos or videos of the shocking workmanship.\r\n\r\nInspection by one of the owners revealed (This is their own review, yes thats correct they wrote up the following workmanship issues themselves)\r\n\r\nSection 1\r\n\r\nEnd upright panel does not reach the floor.\r\nPull Out unit wobbles when at full extension.\r\nPull out unit wobbles when at full extension.\r\nFront edge of end upright panel shows excess glue.\r\nMark on front edge of end upright panel.\r\n\r\nSection 2\r\n\r\nSmall chip to right hand side of fascia.\r\n2.5mm gap to right of worktop, flush to wall on left side.\r\n\r\nSection 3\r\n\r\nCombi Oven face does not exactly line up with the coffee machine face.\r\nAppliance fronts had marks on them. (Gary cleaned these at the time and all marks were removed)\r\nAppliance fronts are not perfectly central to the unit. Gap to the left and gap to the right are 1-3mm different.\r\nDoors on fridge and freezer do not shut flush.\r\nInfill panel below glass door is not fixed in place.\r\nMark on glass doors.\r\nScuff on face of end upright panel.\r\n\r\nSection 4\r\n\r\nUpstand return is 0.5mm proud of section next to it.\r\nUpstand 2mm past the start of the shark nose edge to the worktop.\r\nLighting does not run to the end of the run leaving a dull patch.\r\nFlooring finishes short of the unit leg.\r\nFlooring poorly finished around the upright panel.\r\nFlooring poorly finished around the upright panel.\r\n\r\nSection 5\r\n\r\nSmall scratches on inside of black rail.\r\nFlooring poorly cut around end panel.\r\nGlass shelves to be installed\r\n\r\nIsland Section\r\n\r\n2mm Gap between top of seating section back panel and the console worktop panel, meaning you can see through the gap.\r\nFlip socket to be secured in the worktop.\r\nTop edge of end upright panel looks mis-shapen and does not sit square to the console worktop panel.\r\nSmall dent on the console worktop panel on the hob side.\r\nSealant colour around the console worktop panel is a slightly different colour to the rest of the worktop sealant.\r\nGap between the end of the handle rail and the waterfall ends are not sealed and there is excess adhesive on show (Both sides of the island).\r\nGap between the end of the handle rail and the waterfall ends are not sealed and there is excess adhesive on show (Both sides of the island).\r\nSealant around the hob is slightly lower than the level of the hob and worktop.\r\nLighting does not reach the end of the handle rail\r\n\r\nUtility Section\r\n\r\nPull out pantry larder not fully closing.\r\n\r\nFlooring \u2013 In addition to those bits already mentioned\r\n\r\nThe flooring near the bi-fold doors has come up again in places. Where the floor has been laid up to them it\u2019s stuck to the tape which was protecting the doors so can\u2019t get it off properly\r\nFlooring at the entrance to the cupboard has been finished short of where it was expected to be.\r\nWe could not tell where the flooring finished at the doorway to the rest of the house as this was covered and not accessible. This would need investigating when the blockage has been removed.\r\nIt was noted that there was limited flooring left on site. (Potentially 5 tiles)\r\n\r\nAppliance Warranties\r\n\r\nIt was noted that the AEG appliance warranties had been registered before the kitchen had been completed.\r\n\r\nOutside\r\n\r\nBora wall box vent has rusted."
Darryl Papper
"****PLEASE READ AS THIS IS A GENUINE REAL REVIEW*****\r\n\r\nGENUINELY SHOCKING WORKMANSHIP THROUGHOUT & IF I COULD GIVE MINUS 5 STARS I CERTAINLY WOULD AND THERE ARE MORE COMPETENT OTHER CHOICES OUT THERE\r\n\r\nHaving paid a substancial amount of money for this kitchen the standard of the workmanship is beyond shocking. We are 3 months past completion date and besieged by problem after problem. the kitchen is not fit for purpose and the project management is attrocious. There are plenty of other kitchen companies out there and perhaps we have been unlucky but totally shoddy the workmanship Roddy !!!!!!!!!!\r\nWho are you going to blame this time, oh it was Alans fault oh it was the computer softwares fault and so on and so on, Rod take some ownership of the appalling install that you have overseen.\r\n\r\nRodney please let me know if you need me to upload any additional photos or videos of the shocking workmanship.\r\n\r\nInspection by one of the owners revealed (This is their own review, yes thats correct they wrote up the following workmanship issues themselves)\r\n\r\nSection 1\r\n\r\nEnd upright panel does not reach the floor.\r\nPull Out unit wobbles when at full extension.\r\nPull out unit wobbles when at full extension.\r\nFront edge of end upright panel shows excess glue.\r\nMark on front edge of end upright panel.\r\n\r\nSection 2\r\n\r\nSmall chip to right hand side of fascia.\r\n2.5mm gap to right of worktop, flush to wall on left side.\r\n\r\nSection 3\r\n\r\nCombi Oven face does not exactly line up with the coffee machine face.\r\nAppliance fronts had marks on them. (Gary cleaned these at the time and all marks were removed)\r\nAppliance fronts are not perfectly central to the unit. Gap to the left and gap to the right are 1-3mm different.\r\nDoors on fridge and freezer do not shut flush.\r\nInfill panel below glass door is not fixed in place.\r\nMark on glass doors.\r\nScuff on face of end upright panel.\r\n\r\nSection 4\r\n\r\nUpstand return is 0.5mm proud of section next to it.\r\nUpstand 2mm past the start of the shark nose edge to the worktop.\r\nLighting does not run to the end of the run leaving a dull patch.\r\nFlooring finishes short of the unit leg.\r\nFlooring poorly finished around the upright panel.\r\nFlooring poorly finished around the upright panel.\r\n\r\nSection 5\r\n\r\nSmall scratches on inside of black rail.\r\nFlooring poorly cut around end panel.\r\nGlass shelves to be installed\r\n\r\nIsland Section\r\n\r\n2mm Gap between top of seating section back panel and the console worktop panel, meaning you can see through the gap.\r\nFlip socket to be secured in the worktop.\r\nTop edge of end upright panel looks mis-shapen and does not sit square to the console worktop panel.\r\nSmall dent on the console worktop panel on the hob side.\r\nSealant colour around the console worktop panel is a slightly different colour to the rest of the worktop sealant.\r\nGap between the end of the handle rail and the waterfall ends are not sealed and there is excess adhesive on show (Both sides of the island).\r\nGap between the end of the handle rail and the waterfall ends are not sealed and there is excess adhesive on show (Both sides of the island).\r\nSealant around the hob is slightly lower than the level of the hob and worktop.\r\nLighting does not reach the end of the handle rail\r\n\r\nUtility Section\r\n\r\nPull out pantry larder not fully closing.\r\n\r\nFlooring \u2013 In addition to those bits already mentioned\r\n\r\nThe flooring near the bi-fold doors has come up again in places. Where the floor has been laid up to them it\u2019s stuck to the tape which was protecting the doors so can\u2019t get it off properly\r\nFlooring at the entrance to the cupboard has been finished short of where it was expected to be.\r\nWe could not tell where the flooring finished at the doorway to the rest of the house as this was covered and not accessible. This would need investigating when the blockage has been removed.\r\nIt was noted that there was limited flooring left on site. (Potentially 5 tiles)\r\n\r\nAppliance Warranties\r\n\r\nIt was noted that the AEG appliance warranties had been registered before the kitchen had been completed.\r\n\r\nOutside\r\n\r\nBora wall box vent has rusted."
Darryl Papper
"****PLEASE READ AS THIS IS A GENUINE REAL REVIEW*****\r\n\r\nGENUINELY SHOCKING WORKMANSHIP THROUGHOUT & IF I COULD GIVE MINUS 5 STARS I CERTAINLY WOULD AND THERE ARE MORE COMPETENT OTHER CHOICES OUT THERE\r\n\r\nHaving paid a substancial amount of money for this kitchen the standard of the workmanship is beyond shocking. We are 3 months past completion date and besieged by problem after problem. the kitchen is not fit for purpose and the project management is attrocious. There are plenty of other kitchen companies out there and perhaps we have been unlucky but totally shoddy the workmanship Roddy !!!!!!!!!!\r\nWho are you going to blame this time, oh it was Alans fault oh it was the computer softwares fault and so on and so on, Rod take some ownership of the appalling install that you have overseen.\r\n\r\nRodney please let me know if you need me to upload any additional photos or videos of the shocking workmanship.\r\n\r\nInspection by one of the owners revealed (This is their own review, yes thats correct they wrote up the following workmanship issues themselves)\r\n\r\nSection 1\r\n\r\nEnd upright panel does not reach the floor.\r\nPull Out unit wobbles when at full extension.\r\nPull out unit wobbles when at full extension.\r\nFront edge of end upright panel shows excess glue.\r\nMark on front edge of end upright panel.\r\n\r\nSection 2\r\n\r\nSmall chip to right hand side of fascia.\r\n2.5mm gap to right of worktop, flush to wall on left side.\r\n\r\nSection 3\r\n\r\nCombi Oven face does not exactly line up with the coffee machine face.\r\nAppliance fronts had marks on them. (Gary cleaned these at the time and all marks were removed)\r\nAppliance fronts are not perfectly central to the unit. Gap to the left and gap to the right are 1-3mm different.\r\nDoors on fridge and freezer do not shut flush.\r\nInfill panel below glass door is not fixed in place.\r\nMark on glass doors.\r\nScuff on face of end upright panel.\r\n\r\nSection 4\r\n\r\nUpstand return is 0.5mm proud of section next to it.\r\nUpstand 2mm past the start of the shark nose edge to the worktop.\r\nLighting does not run to the end of the run leaving a dull patch.\r\nFlooring finishes short of the unit leg.\r\nFlooring poorly finished around the upright panel.\r\nFlooring poorly finished around the upright panel.\r\n\r\nSection 5\r\n\r\nSmall scratches on inside of black rail.\r\nFlooring poorly cut around end panel.\r\nGlass shelves to be installed\r\n\r\nIsland Section\r\n\r\n2mm Gap between top of seating section back panel and the console worktop panel, meaning you can see through the gap.\r\nFlip socket to be secured in the worktop.\r\nTop edge of end upright panel looks mis-shapen and does not sit square to the console worktop panel.\r\nSmall dent on the console worktop panel on the hob side.\r\nSealant colour around the console worktop panel is a slightly different colour to the rest of the worktop sealant.\r\nGap between the end of the handle rail and the waterfall ends are not sealed and there is excess adhesive on show (Both sides of the island).\r\nGap between the end of the handle rail and the waterfall ends are not sealed and there is excess adhesive on show (Both sides of the island).\r\nSealant around the hob is slightly lower than the level of the hob and worktop.\r\nLighting does not reach the end of the handle rail\r\n\r\nUtility Section\r\n\r\nPull out pantry larder not fully closing.\r\n\r\nFlooring \u2013 In addition to those bits already mentioned\r\n\r\nThe flooring near the bi-fold doors has come up again in places. Where the floor has been laid up to them it\u2019s stuck to the tape which was protecting the doors so can\u2019t get it off properly\r\nFlooring at the entrance to the cupboard has been finished short of where it was expected to be.\r\nWe could not tell where the flooring finished at the doorway to the rest of the house as this was covered and not accessible. This would need investigating when the blockage has been removed.\r\nIt was noted that there was limited flooring left on site. (Potentially 5 tiles)\r\n\r\nAppliance Warranties\r\n\r\nIt was noted that the AEG appliance warranties had been registered before the kitchen had been completed.\r\n\r\nOutside\r\n\r\nBora wall box vent has rusted."
Darryl Papper
"****PLEASE READ AS THIS IS A GENUINE REAL REVIEW*****\r\n\r\nGENUINELY SHOCKING WORKMANSHIP THROUGHOUT & IF I COULD GIVE MINUS 5 STARS I CERTAINLY WOULD AND THERE ARE MORE COMPETENT OTHER CHOICES OUT THERE\r\n\r\nHaving paid a substancial amount of money for this kitchen the standard of the workmanship is beyond shocking. We are 3 months past completion date and besieged by problem after problem. the kitchen is not fit for purpose and the project management is attrocious. There are plenty of other kitchen companies out there and perhaps we have been unlucky but totally shoddy the workmanship Roddy !!!!!!!!!!\r\nWho are you going to blame this time, oh it was Alans fault oh it was the computer softwares fault and so on and so on, Rod take some ownership of the appalling install that you have overseen.\r\n\r\nRodney please let me know if you need me to upload any additional photos or videos of the shocking workmanship.\r\n\r\nInspection by one of the owners revealed (This is their own review, yes thats correct they wrote up the following workmanship issues themselves)\r\n\r\nSection 1\r\n\r\nEnd upright panel does not reach the floor.\r\nPull Out unit wobbles when at full extension.\r\nPull out unit wobbles when at full extension.\r\nFront edge of end upright panel shows excess glue.\r\nMark on front edge of end upright panel.\r\n\r\nSection 2\r\n\r\nSmall chip to right hand side of fascia.\r\n2.5mm gap to right of worktop, flush to wall on left side.\r\n\r\nSection 3\r\n\r\nCombi Oven face does not exactly line up with the coffee machine face.\r\nAppliance fronts had marks on them. (Gary cleaned these at the time and all marks were removed)\r\nAppliance fronts are not perfectly central to the unit. Gap to the left and gap to the right are 1-3mm different.\r\nDoors on fridge and freezer do not shut flush.\r\nInfill panel below glass door is not fixed in place.\r\nMark on glass doors.\r\nScuff on face of end upright panel.\r\n\r\nSection 4\r\n\r\nUpstand return is 0.5mm proud of section next to it.\r\nUpstand 2mm past the start of the shark nose edge to the worktop.\r\nLighting does not run to the end of the run leaving a dull patch.\r\nFlooring finishes short of the unit leg.\r\nFlooring poorly finished around the upright panel.\r\nFlooring poorly finished around the upright panel.\r\n\r\nSection 5\r\n\r\nSmall scratches on inside of black rail.\r\nFlooring poorly cut around end panel.\r\nGlass shelves to be installed\r\n\r\nIsland Section\r\n\r\n2mm Gap between top of seating section back panel and the console worktop panel, meaning you can see through the gap.\r\nFlip socket to be secured in the worktop.\r\nTop edge of end upright panel looks mis-shapen and does not sit square to the console worktop panel.\r\nSmall dent on the console worktop panel on the hob side.\r\nSealant colour around the console worktop panel is a slightly different colour to the rest of the worktop sealant.\r\nGap between the end of the handle rail and the waterfall ends are not sealed and there is excess adhesive on show (Both sides of the island).\r\nGap between the end of the handle rail and the waterfall ends are not sealed and there is excess adhesive on show (Both sides of the island).\r\nSealant around the hob is slightly lower than the level of the hob and worktop.\r\nLighting does not reach the end of the handle rail\r\n\r\nUtility Section\r\n\r\nPull out pantry larder not fully closing.\r\n\r\nFlooring \u2013 In addition to those bits already mentioned\r\n\r\nThe flooring near the bi-fold doors has come up again in places. Where the floor has been laid up to them it\u2019s stuck to the tape which was protecting the doors so can\u2019t get it off properly\r\nFlooring at the entrance to the cupboard has been finished short of where it was expected to be.\r\nWe could not tell where the flooring finished at the doorway to the rest of the house as this was covered and not accessible. This would need investigating when the blockage has been removed.\r\nIt was noted that there was limited flooring left on site. (Potentially 5 tiles)\r\n\r\nAppliance Warranties\r\n\r\nIt was noted that the AEG appliance warranties had been registered before the kitchen had been completed.\r\n\r\nOutside\r\n\r\nBora wall box vent has rusted."
Darryl Papper
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