Ladbrokes Reviews

Name: Ladbrokes
Rating: 4.34

4.3 Rating 2,115 Reviews

85 %

of reviewers recommend Ladbrokes

Company Reviews

Questions

Metrics

4.3

Based on 2,115 reviews

Customer Service
Communication Channels	Live Chat, Email, Telephone

Visit Website

Phone:

0800 731 6191

Write Your review

Tell us how Ladbrokes made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Ladbrokes 1 star review on 24th June 2025

(FREDMERCY 3 4 7 AT GMAIL.COM) Help Me Recover My Lost Cryptocurrency From A Scam

Ladbrokes 1 star review on 20th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“so far so good”

Helpful Report

Posted 8 years ago

“Dan helped me out”

Helpful Report

Posted 8 years ago

“free spins”

Helpful Report

Posted 8 years ago

“danke schön”

Helpful Report

Posted 8 years ago

“Helped me achieve what i wanted. Only thing is I find that Live Chat is so slow please could you speed up the chat in Live Help.”

Helpful Report

Posted 8 years ago

“Quick and efficient customer service”

Helpful Report

Posted 8 years ago

“VIP just services helped me sort my password problem”

Helpful Report

Posted 8 years ago

“Not to much hassle to use the facilities. Don't always get what you want but generaly easy to get there.”

Helpful Report

Posted 8 years ago

“customer service is fantastic. Joe was particularly helpful this evening and the only reason I am giving any stars. The deductions come from a particularly poor experience I have had with the casino games over a 6 month period in which the games appear to be having a particularly negative bias towards me on a consistent basis and hope to prove this through analysing the data from my past bets. Joe was extremely helpful with this request and deserves credit for dealing with it patiently and efficiently. EDIT: at the request of ladbrokes to edit this review I have changed it to a 4/5. customer support is 2nd to none the majority of the time, don't get me wrong there. Nearly always get a quick response and a responsive and engaging support agent. Will leave the star deduction due to an inferior gaming controls system for betting on the site compared with what some rivals offer.”

Helpful Report

Posted 8 years ago

“Customer service is fantastic and always get deposit offers, however I am convinced that the automated roulette tracks your stakes and the RTP lowers when you increase stakes. I always hit a losing streak the second I increase my stakes, every time without fail. Avg. less than 20% strike rate when my stakes increase on 49.5-65% coverage. edit: I requested a breakdown of my stakes and returns and received a lot of attention in my request which is appreciated. I didn't however get the information I asked for but ladbrokes are currently looking into compiling that information now I have agreed to pay the £10 fee for this work. I would however like the option to put restrictions on my account for certain areas of the site, such as loss limit/stake limit. I gave this suggestion before and again recently which I have been told has been passed on my the agent. I know rival sites offer these kind of controls and think it would be a benefit to have this on ladbrokes as well rather than a blanket block on all betting activities.”

Helpful Report

Posted 8 years ago

“gotmy free spins”

Helpful Report

Posted 8 years ago

“Talking to online help gives you instant answers to problems”

Helpful Report

Posted 8 years ago

“The advisor was really friendly and helpful, via chat”

Helpful Report

Posted 8 years ago

“Contacted support about burthday loyalty bonus not recieved, an kindly sorted the problem an credited the bonus in a few minutes”

Helpful Report

Posted 8 years ago

“I had a chat with Shaun today who was very polite and helpful. I had been a ding-bat and not read promotion correctly! He never said that and checked my account. Thanks Shaun”

Helpful Report

Posted 8 years ago

“i enjoyed the live Chat with Shaun he was really helpful”

Helpful Report

Posted 8 years ago

“I got 10 freespins as a GOGW. Perfect! :)”

Helpful Report

Posted 8 years ago

“good help good bonus a bit slow at the beginning”

Helpful Report

Posted 8 years ago

“Shaun was helpful and courteous today thankyou for the help”

Helpful Report

Posted 8 years ago

“its all good”

Helpful Report

Posted 8 years ago

Ladbrokes is rated 4.3 based on 2,115 reviews