Ladbrokes Reviews

Name: Ladbrokes
Rating: 4.34

4.3 Rating 2,112 Reviews

85 %

of reviewers recommend Ladbrokes

Company Reviews

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4.3

Based on 2,112 reviews

Customer Service
Communication Channels	Live Chat, Email, Telephone

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0800 731 6191

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Ladbrokes 1 star review on 20th May 2025

Emil

Ladbrokes 1 star review on 19th May 2025

Luis

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It made me angry today. A really stupid piece of bureaucracy today. I deposited £100 into the sports book and was told I cannot transfer the money to casino for a Golden Chip offer. I had to go back to a Ladbrokes shop and withdraw my money and go back to a bank and redeposit.”

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Posted 8 years ago

“Solved my problems”

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Posted 8 years ago

“i love playing the site”

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Posted 8 years ago

“great efficient service as always.”

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Posted 8 years ago

“Outstanding customer service.”

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Posted 8 years ago

“Excellent service with a few free spins thankyou”

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Posted 8 years ago

“Support Agents are very helpful and didn't quibble with regards to my enquiries.”

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Posted 8 years ago

“enjoy playing”

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Posted 8 years ago

“Nette Mitarbeiterin, hatt das Problem weitergeleitet, da sie nicht alle Daten ersehen konnte, hatte gesten 85,70 euro als ich mich abgemeldet habe und heute beim Anmelden nur noch 25 euro.”

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Posted 8 years ago

“das problem ist noch nicht ganz gelöst aber sehr angehen gesprechspartner habt ihr da danke aus deutschland :-)”

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Posted 8 years ago

“wanted to help the customer”

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Posted 8 years ago

“gud time helpful staff”

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Posted 8 years ago

“If I have a problem the live chat can quick solve my problem.”

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Posted 8 years ago

“just very helpful service and provided me with free spins”

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Posted 8 years ago

“Customer services is really good”

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Posted 8 years ago

“Good customer service”

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Posted 8 years ago

“Bra kontakt”

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Posted 8 years ago

“I had a bit of an issue with received my first deposit bonus so I contacted support for help where I was greeted by a very very helpful young man called Dan. He was friendly caring and very helpful. He was patient and very response and got stuck into the problem straight away. He helped me understand what the problem was and what it was exactly that had went wrong. This man (Dan from VIP SUPPORT) pin pointed the exact problem and resolved the issue without any delay or excuses. He could have just shrugged me off or given me a load of old excuses for why he couldn't resolve my issue but he didn't. He was VERY HELPFUL and polite and spoke to me in layman's terms so I could understand exactly what he was doing to help me. A BIG THUMBS UP too DAN FROM VIP SUPPORT BECAUSE YOU MADE MY DAY. You were just so helpful, thank you. I wish all support members we're as helpful and polite as he was. He also went out of his way to explain in detail the 30% wager rule, explaining it bit by bit and slowly so I understood. He really was very helpful and I hope if I have any more problems or any issues that the support member I receive is Dan or someone that is as useful as he was. He has made me feel like I can trust Ladbrokes casino and reassured me that if there is a problem that it will be resolved quickly and without problem. Again thank you Dan”

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Posted 8 years ago

“I had a conversation in the site chat with a Mr Sandor who was more than helpful added my free spins for me and even converted my points into money. Couldn't have been happier.”

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Posted 8 years ago

“Pavan was a very friendly kind support”

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Posted 8 years ago

Ladbrokes is rated 4.3 based on 2,112 reviews