“LiveAgent has truly transformed our customer support experience! Its seamless omnichannel capabilities allow us to manage emails, chats, social media, and calls from one intuitive dashboard. The platform’s customization options, including ticket routing and automation, have streamlined our workflow and saved countless hours. The live chat widget is responsive and feature-packed, ensuring our customers always feel supported.
What truly sets LiveAgent apart is its exceptional customer service—their team is always quick to assist and incredibly knowledgeable. The detailed reporting tools also give us the insights needed to constantly improve our operations.
Overall, LiveAgent has exceeded our expectations, boosting both our efficiency and customer satisfaction.”
“This tool is a great addition to our company and our customer care department likes it a lot since it's easy to get used to it and understand its functionalities.”
“If there's one thing that LiveAgent stands out with, then it's definitely the customer support. These guys are always ready to help and make your day better!”
“We've selected the Ticket plan and even though it's the lowest one, our satisfaction is still high. It saves us from doing the same thing every day. Included tags and automation features keep an order in our communication. Managing customer requests has just become much easier!”
“We found about LiveAgent on AppSumo last year and quickly jumped onto the train. It's absolutely incredible! For such a small price we've access to every single powerful feature the tool has. One of the best investments of the last year.”
“The customer support is absolutely incredible. At the beginning we've had a presentation / demo session with one of they team members and later they even helped us connecting our VoIP provider. As a bit very technical savvy person, this has helped us save a lot of time and efforts. As for the software, the tool is easy to manage and use. The included automation features were a game changer.”
“Very easy to set up, great support from the staff at Live Agent and are always available when we need them. Been using Live Agent for 3-4 years now. Glad we made the switch from Gmail to Live Agent as makes managing customer service much more efficient.”
