Lakeland Reviews

4.3 Rating 114 Reviews
B-
Happiness Grade
Read Lakeland Reviews

Phone:

441539440567

Email:

james.stringer@lakeland.co.uk

B-

Customer Service - Average

66.67%
Industry Average
I bought a sage juicer from Lakeland so delighted with sage juicer quality is excellent beautifully made wasn’t disappointed it does a great job happy with the price,customer service couldn’t praise them enough so helpful will definitely be visiting Lakeland again great service
posted 11 months ago - Laura Watson
High Street shop, Northallerton. Excellent selection & service last week, as always.
posted 2 years ago - Kathryn D
I ordered from Lakeland yesterday afternoon and my item was delivered today on time by a pleasant delivery man. Thank you for such excellent service, I shall certainly shop with you again.
posted 2 years ago - Sheila
Fabulous customer service. Took two days to receive a replacement coffee pod machine. Not even sent broken one back yet
posted 3 years ago - Rebecca Powell
This was so easy to do and the service was superb, I was kept informed every step of the way until I received my parcel which was packed really well.
posted 4 years ago - Anonymous
I have been a customer for over ten years and have been happy with the quality of my purchases. However, what pushed me to write this review is their amazing customer service. I have only ever had two causes for complaint and each time was dealt with sympathetically and to my satisfaction. If only all retailers had the same level of customer service.
posted 4 years ago - Anonymous
Lakeland are a brilliant company with fab products. Everything is great quality and the customer service is brilliant.
posted 4 years ago - Sheela Harper
Today I received excellent customer service on the phone from Alan, having experienced problems with on line ordering. He instantly understood my problem and resolved it.
posted 4 years ago - Anonymous
I thought this kind of customer service went out with the ark and I am damn annoyed we purchased other ones elsewhere.
posted 4 years ago - Steve