Hi Hanan,
Thank you for the 5-star review. We’re glad you found the service quick.
If there’s anything else we can assist with, please let us know.
Kind regards,
Team Land Registry UK
Hi Lawrence,
Thank you for the 5-star review. We’re glad your service was excellent.
If there’s anything else we can assist with, please let us know.
Kind regards,
Team Land Registry UK
“I believe that this is a con as the name implies that this is the official land registry which it is not.
The service can be provided at a fraction of the cost through the official land registry.”
We provide official copies of the title register and title plan as well as other conveyancing documents held via HM Land Registry. We do not claim or pretend to be the UK Government or HM Land Registry, this is displayed on our website and throughout our terms and conditions.
At the time of writing, as a general member of the public you are only able obtain a non-certified copy of the deeds directly with Gov.uk. In order to access certified, official copies, you are able to obtain these directly via post with Gov.uk, or via a 3rd party, such as ourselves.
The key difference between the 2 documents is that the certified copies are treated as evidence of ownership in court and in property transactions (e.g., buying/selling a house).
“First class speedy service.
Process of getting the right plan was reasonably easy.
My only reservation is not with the response but the apparent obscure nature of the ways and means of getting any changes to the Land Registry’s records.- the ‘transfer of parts’ process among others.”
Hi Diane,
Thank you for the 5-star review. We’re glad you had no problems finding what you needed and that you’re happy with our service.
If there’s anything else we can assist with, please let us know.
Kind regards,
Team Land Registry UK
“A more or less instant response to my request which was good, would be useful to have some form of "preview" of what I was purchasing to see if that was actually what I needed!”
Hi Andrew,
Thank you for the 5-star review. We’re glad you had a great service experience.
If there’s anything else we can assist with, please let us know.
Kind regards,
Team Land Registry UK
Hi there,
Thank you for the 5-star review. We’re glad the service was fast.
If there’s anything else we can assist with, please let us know.
Kind regards,
Team Land Registry UK
Hi Lavinia,
Thank you for the 5-star review. We’re glad it was easy to use and navigate.
If there’s anything else we can assist with, please let us know.
Kind regards,
Team Land Registry UK
Hi,Unfortunately, in England or Wales, there's often no record of who owns the hedge, wall, tree or fence between a property unless specified in the deeds. We can’t tell you exactly where your legal boundary is, as the title plans show general boundaries. The information is based on large-scale Ordnance Survey mapping and is generalised to some degree. For instance, it may not show small juts in the boundary or bay windows.
Unfortunately, we can’t tell you which boundary feature you are responsible for either, though some registers may refer to this. If you want to check if any boundary information is registered with HM Land Registry, you can get a copy of the title register, title plan, and any ‘filed’ deeds they have for your own property and your neighbour's property. A deed plan may refer to measurements but these have to be interpreted, as the land may not be level and you don’t know where they were measured from or how.
People often think they are responsible for the left (or right) hand boundary wherever they live, but there isn’t any legal basis for this. Sometimes deeds lodged with HM Land Registry when the property is first register the property may have information about it, in which case it may be mentioned in the register. In a lot of cases though, the deeds make no mention.
Then there are cases where the deeds refer to ‘T’ marks on a plan and include wording such as ‘to maintain the boundaries marked with an inward facing T mark’. Larger developments tend to have some indication provided by the builder, but there are no hard and fast rules.
If you want to change an existing boundary, such as replacing an old fence with a new one, we always recommend discussing with your neighbour first and making sure it is all agreed. The registered titles can help you to reach an agreement, but only if this information has been added.
“What you supplied was very good and amazing quick. Unfortunately although you offered to send the Deeds and charged me for that, the next day you wrote and saidwedont have them online, so we have refunded that cost (which you imediatel did).
But not receiving the Deeds is causing me a lot of trouble, I had believed that you always kept a copy, now I am in great difficulties. You have handled things quickly but failed on finding the most important thing I neded.
Thank you and regards
Keith”
Hi Keith,
Thank you for your feedback. We’re glad the service was quick, unfortunately some of the documents were not available, which is why you were issued a refund.
Kind regards,
Team Land Registry UK
Hi Patricia,
Thank you for the 5-star review. We’re glad the information was prompt and on time with no fuss.
If there’s anything else we can assist with, please let us know.
Kind regards,
Team Land Registry UK
Hi Abu,
Thank you for the 5-star review. We’re glad you’re impressed with the service.
If there’s anything else we can assist with, please let us know.
Kind regards,
Team Land Registry UK
Hi Keith,
Thank you for the 4-star review. We’re glad Laura was very helpful.
If there’s anything else we can assist with, please let us know.
Kind regards,
Team Land Registry UK
Hi Edward,
Thank you for your feedback.
We’re sorry that some documents were not available,
We have refunded your payment for the documents that are not available.
Please contact HM Land Registry to discuss this matter further - https://www.gov.uk/guidance/contact-hm-land-registry
Kind regards,
Team Land Registry UK
Hi Marlene,
Thank you for the 4-star review. We’re glad you found the service useful, though we understand price is a concern for you.
If there’s anything else we can assist with or if you’d like to discuss options, please let us know.
Kind regards,
Team Land Registry UK
Hi Patrick,
Thank you for the 4-star review. We’re glad the service was good and the documents were delivered quickly. Apologies for the delay in replying, i have just looked into the matter, and they have now replied to you.
If there’s anything else we can assist with, please let us know.
Kind regards,
Team Land Registry UK
