“I never received my package. Instead of delivering the package to my apartment or the designated mailboxes they said it was delivered to the mailroom and signed for in my building. If the package was left in the mailroom it was stolen. Horrible delivery service!!!”
“I never received my package. They emailed me and said that it had been delivered and it has not been delivered to me. They kept saying all week it would be out for delivery the next business day then the next day it said it again and now they say it was delivered. They are the worst. I don't know why Old Navy does business with them. I won't be doing business with Old Navy anymore..”
“This place need to be shut down. I don't know who they hiring for delivering but they have to be illiterate and can't read. How are you sending packages to the wrong house everytime. This place is terrible. They need to leave delivering up to USPS UPS AMAZON AND FED EX!”
“Never gotten my package. My package was scheduled to leave from the store and delivered to me on 6/18/2021. I never received it. My whole plan was to wear my dress for my sister that I just recently lost. And now I gotta deal with this delivery service that never give anyone their delivery package, I am already dealing with enough as it is. I hope and pray that they just completely SHUTT THIS PLACE DOWN FOR GOOD!! For everyone who reads this, please contact Federal Trade Commissions file a claim, BBB file a claim also with them and Customers Relations.”
“The worst service I've ever received in my life they claimed to have delivered my package and I never received it. I call so they can do an investigation and nver heard back from anyone. I went back to the tracking information to notice they sent my items to the wrong address called again they told me someone was going to pick up my package and deliver it to me only no not recieve my time nor an email. 5 days later I'm told I have to contact my seller Cause they dont know where my stuff is. But I wasn't going to know this unless I called this service Always fails me and let's me down each time I'm disappointed even more”
“Do not use this company. My package Says it was delivered on June 11 at 5 AM left on front porch. Funny thing is not even open at that time. Call them this morning to ask where my package is. First was told it was delivered. When I told her no it wasn’t I have cameras which is true I’m not lying. Then she told me oh no your package is lost Now. She called me back and told me call the company and get your money back. I asked to speak to a supervisor. Keith got on the phone was a total you know what. He proceeded to tell me I’ve had enough with talking to you it’s been 40 minutes when It was only 16 minutes and seven seconds he then hung up the phone on me great customer service. I will call the company to ask to be refunded my money problem is it’s not the money it’s what was in that box that I want that can’t be replaced..”
“This is the third time Lasership has failed to deliver a package. The first time they said it was delivered when it wasn't. And now two times they have said my packages were undeliverable. WHERE ARE OUR PACKAGES GOING??? They could have left the package on our front porch or even knocked on the door because we were home all day.”
“I would never recommend experience was horrible they said they needed additional info and when i called they already had the information it was overlooked she said that was Friday.She said because of standard delivery the seller chose they wasnt coming back out Saturday it would be Monday today id Friday they never came returned to seller and i only got a partial refund.rate 0”
“How do you take a delivery company with an awful track record and make it worse? l'd like to hear the CEO answer that.
Leadership starts at the top. Perhaps, this is why Lasership rests on the bottom. Falsification of delivery dispositions seemingly runs rampant. Maybe, the ICC should take a close look at this company. Where do all those packages that were never truly delivered go? We will never know because customer service is non-existant at Lasership. l wouldn't doubt all Lasership corrspondence is generated from algorithims and artifical intelligence. There does not appear to be any human intelligence present, within the company
Retailers relying on Lasership to deliver "the last mile" are playing a dangerous game with their customers' loyalty. Lasership is more like The Green Mile, where packages go to die”
“They have had my package for a week and keep saying it is going to be delivered. Very frustrating. Needed the items for vacation and left today without my items thanks to Lazership. The items have sit in the same place all week. About a hour drive from me.”
“A food delivery service I was using kept using the 'wrong address' which had Lasership delivering to the wrong address. After 6 attempts to get my food delivered to the Right Address, from a well known food delivery service, I called Lsership. The Manager at Lsership, JFK, went out of her way to make sure the food was delivered to me. Even giving me her personal cell number!!!! Lasership did an EXCELLENT Job to rectify the situation, the Food Delivery Service, which the problem was on their end did not!”
“Like many people I know Lasership to be the worst delivery service in existence. Amazon unfortunately use them to deliver some packages and to this day I have never once received an Amazon package when Lasership was the courier.
I have just witnessed a lasership courier steal a package in front of my eyes. It was a reorder they stole the last one so I stupidly reordered the items on Amazon praying they would dispatch with ups they did not.
I watched the lasership courier pull up in a random car get out take a few packages out of the trunk and then promptly get back in again - sure as hell two minutes later I get a text saying lasership were unable to deliver my item as no one was home - I was standing at my window!
This happened last week and the package was never delivered - they are thieves it’s an absolute carefully organized racket; and the fools at Amazon are just paying them and turning a blind eye.
I’m boycotting Amazon till they fire these assholes - it’s just a waste of everyone’s time and money: don’t even bother trying to get lasership to redeliver save your energy your item is already long gone.”
“For over a year every Amazon Prime Delivery Order issued to Lasership has been marked “undeliverable “ with no written or documented proof. Amazon has received 5 complaints back to back but seems negligent by way of investigation on theses claims thus allowing Lasership to continue to fraudulently steal items from Amazon customers . In other words - all Amazon delivery complaints filed against Laserprint are ignored by Amazon. This has created a wealth of opportunity for Lasership delivery to get as much as they can while they can while Amazon continues to focus its priority on expanding opportunities like purchasing MGM. Amazon should have a class action suit brought against them for this .”
“Lasership marked my package delivered, however they were never at my residence. Camera system confirms they were never here. Just read all the reviews it’s the same story over and over. Shame on Lasership !! Absolutely the worst delivery company on the planet.”
“BEWARE OF lasership. tHE DELIVER PEOPLE ARE A BUNCH OF THEIVES. THEY MARK YOUR PACKAGES AS DELIVERED AND THEY NEVER EVEN SHOW UP. SO FAR I AM OUT OF OBER $500 DUE TO THEFT.”
“This company is the worst to ship and receive your packages from They lost 2 of my packages. Scanned my merchandise and said it was in the my area never received my merchandise from them. I told the retailer to never send my merchandise throhjgl”
