Lavish Alice Reviews

Name: Lavish Alice
Address: Unit 33, Soapstone Way, Manchester, Lancashire
Rating: 4.72

4.7 Rating 629 Reviews

93 %

of reviewers recommend Lavish Alice

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Phone:

03309951915

Email:

accounts@lavishalice.com

Location:

Unit 33,
Soapstone Way,
Manchester
Lancashire
M44 6RA

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is my first order from Lewish Alice and I am pleasantly surprised. Quality and stitching on a dress is brilliant. Customer service absolutely on point. I will be buying more in a future. Would be amazing if they have a shoe line as well, as all model's shoes are so pretty and feminine.”

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Posted 3 years ago

“I requested a refund and hadn’t received any confirmation emails. However after contacting customer service they where able to tell me where my refund was up to and how long it would take.”

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Posted 3 years ago

“Where do I even begin.. I ordered my dress late as I was unsure what size I was as I amna first time Lavish Alice buyer. Amanda from the customer care team went above and beyond to ensure I received my dress 2 days later across the water in Ireland. Unfortunately I ordered a size too small and got onto Amanda in a panic, 3 days left until my best friends wedding. Once again she went above and beyond for me shipped the size needed, gave me a code for free returns and is refunding me faster than usual due to what happened. I will 100% be coming back here everytime I need a dress. The customer service is 100% the best I have ever received. Amanda you deserve a raise!! The dress quality is amazing. Very happy customer's Katy, Ireland”

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Posted 3 years ago

“The quality of of the materials they use is top notch but the size I bought was too small and I exchanged for a bigger size. I called the customer service and they were very helpful in sending my new size to me.”

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Posted 3 years ago

“I had an issue with an item which was resolved by the Customer Service Team and they also gave me 30% off my nest order. Excellent after care which encourage you to be a returning customer. Thank you 😊”

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Posted 3 years ago

“So elegant and timeless clothes!!And the customer service was really the best!!”

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Posted 3 years ago

“Lavish Alice has gone above and beyond to help me when I had a tiny issue with a previous product purchased. I'd clumsily lost a few buttons at a wedding and I needed to locate some more in order to be able to re-wear the blazer. They managed to source these and send them out straight to me! I genuinely don't think you'd get such good customer service elsewhere. Thank you so much - I'll definitely be ordered some more pieces! x”

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Posted 3 years ago

“Always love the quality of products and the care team is exceptional whenever I have a question or need help.”

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Posted 3 years ago

“Lavish Alice is my go to when it comes to classy, elegant and top quality occasional dresses. Ordered 3 lovely dresses but two had to be returned because of big size. Made an inquiry thru email and get a quick response from Amanda. Verified that they received the returned dresses and requested a refund. Thanks Amanda for the helps! X”

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Posted 3 years ago

“I emailed Lavish Alice with an enquiry and had a response within hours and must say Amanda the lady that I was dealing with was very helpful with my enquiry and had it sorted very quickly,10/10 for customer service & even gave me a code for a discount on my order which was greatly appreciated,can’t wait to order now”

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Posted 3 years ago

“I had a really positive experience with Lavish Alice. The products are just beautiful The customer service is 10/10 A special thank you to Amanda. I really appreciate all of your help.”

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Posted 3 years ago

“Had a tracking question, was immediately resolved. Great customer service”

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Posted 3 years ago

“Beautiful classic elegant designs with the best quality Lavish alice is timeless I love my dresses! Thank you!”

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Posted 3 years ago

“Beautiful dresses, great customer service.”

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Posted 3 years ago

“Very helpful and fast communication and sorted my problem out that I had so really happy can’t wait for my dresses to arrive”

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Posted 3 years ago

“Lovely quality, special occasion wear at affordable price”

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Posted 3 years ago

“Really helpful”

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Posted 3 years ago

“Dresses are beautiful always perfect for those special occasion, and any problems they are solved straight away. Always a very happy customer”

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Posted 3 years ago

“I have received excellent customer service from Lavish Alice.I had two enquiry’s one regarding refunds the second on stock availability.I received reply straight away and my refund processed immediately too.Couldn’t ask for me from a company”

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Posted 3 years ago

“Excellent customer service, got straight back in touch with me when I emailed to enquire about a return. Really polite & helpful. Recommend”

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Posted 3 years ago

Lavish Alice is rated 4.7 based on 629 reviews