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Lavish Alice Reviews

4.7 Rating 629 Reviews
93 %
of reviewers recommend Lavish Alice
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Phone:

03309951915

Email:

accounts@lavishalice.com

Location:

Unit 33,
Soapstone Way,
Manchester
Lancashire
M44 6RA

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Anonymous
Anonymous  // 01/01/2019
Swift customer service assistance and problem Free returns
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Posted 3 years ago
I wanted to purchase two dresses as I've just had a baby and was unsure about sizing. I was unsure as to how much the returns from Ireland would be but the customer service team replied offering me vouchers for free returns. What a fantastic service!
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Posted 3 years ago
Gorgeous dresses and Amanda at customers service was fantastic, really went over and above to help me with a returns issue!
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Posted 3 years ago
Loved the outfit I purchased, just didn’t suit me. I sent an email and had a very quick response to my enquiry. Excellent customer service.
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Posted 3 years ago
I had a email response within minutes to resolve my problem
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Posted 3 years ago
Super fast reply and excellent service
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Posted 3 years ago
I had a problem where my dresses were refused from a collection point and returned to sender. The dress I had ordered was out of stock and had just been taken off the website so I was lucky to even get hold of it in the first place. Amanda managed to organise the parcel to be resent out to me once returned to Lavish Alice with the same dresses. Customer service was amazing and I can't thank them enough for sorting this out!
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Posted 3 years ago
Beautiful dresses and quality, my go to website for wedding guest outfits! ❤️
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Posted 3 years ago
Great customer service
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Posted 3 years ago
I had an issue exchanging my order for a different size with limited time for a wedding. Due to customs and the postage exchange, my order took awhile to reach Lavish Alice but when i contacted them, they were happy to post out the order however, my size was now out of stock. Amanda tracked down my size in another returns order and had it arranged to be posted asap. Would recommend this caring service.
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Posted 3 years ago
Really quick replies until my problem was completely solved and a good will gesture as well.
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Posted 3 years ago
I had an issue with my order and it was dealt with quickly and efficiently by Amanda H. Thanks so much again for all your help Amanda and I look forward to purchasing from Lavish Alice again soon!
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Posted 3 years ago
Dresses are exceptional quality and great price, would highly recommend for that special event
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Posted 3 years ago
All the lovely dresses that I’ve had have been sensational, an all round great service from their website to the delivery. Had to get an order amended today, I spoke to Amanda who was so professional and friendly and she made the amendments promptly l. Thank you
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Posted 3 years ago
I cherish the customer service provided by lavish and the quality of fabric used in their dresses. Will always buy from lavish
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Posted 3 years ago
Great customer service. It is really appreciated!
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Posted 3 years ago
La calidad de los productos es excelente, y si tienes algún problema Amanda te ayuda con eficacia y profesionalidad. Es muy amable. Recomendable😍
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Posted 3 years ago
Fantastic costumer service and very high quality clothing.
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Posted 3 years ago
Really efficient and quick response. Clothes always the best quality!
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Posted 3 years ago
Lavish Alice was fantastic with me. My order was running late and I was speaking to a lady called Amanda via email who kept me up to date with things. I was bomb barding her with emails as I was flapping my dress wouldn’t be here in time for my night out. I was able to go and collect from the warehouse. Thank you so much for all your help. Xx
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Posted 3 years ago
Lavish Alice is rated 4.7 based on 629 reviews