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Lavish Alice Reviews

4.7 Rating 629 Reviews
93 %
of reviewers recommend Lavish Alice
Visit Website

Phone:

03309951915

Email:

accounts@lavishalice.com

Location:

Unit 33,
Soapstone Way,
Manchester
Lancashire
M44 6RA

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Anonymous
Anonymous  // 01/01/2019
Dealt with a query really fast. Friendly and helpful people.
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Posted 3 years ago
Excellent customer service, dealt with my return and refund efficiently
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Posted 3 years ago
Helpful with the return process and made sure I was kept in contact with Very friendly staff
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Posted 3 years ago
Excellent customer service replied to my query straight away
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Posted 3 years ago
Excellent customer service when I had a faulty item.
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Posted 3 years ago
Amazing quality and excellent customer service
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Posted 3 years ago
Gorgeous dresses and really good quality material. Customer service is 5 star, I needed to message regarding a couple of things and my messages were answered and dealt with very quickly. Will definitely order again
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Posted 3 years ago
Dress fits so well , good and beautiful dress for the season . I will definitely recommend
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Posted 3 years ago
The Customer Service answerd veryyy quickly and gave me a great solution on the same day :)
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Posted 3 years ago
Customer service answered my email with in the same day sent me my exchange same day and next day delivery for free so amazing can’t wait to receive my jumpsuit the quality is beautiful returned easy for my exchange thank you
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Posted 3 years ago
Brilliant service and customer care
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Posted 3 years ago
Very helpful and fast feedback ! Quick and easy to solve the problem. Thank you 😊
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Posted 3 years ago
I ordered 3 dresses .delivered quickly perfectly packaged...the blue blazer dress fits perfectly 🥰 lots of compliments really good quality and sizing ...ordered the gold corset one which is fabulous quality i will wear for the races ..I had one to return the process was smooth with great communication ..something for any occasion ..
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Posted 3 years ago
I have never experienced fashion customer service as good as Lavish Alice. They advised if I sent proof of postage they would send out my outfit exchanges, which I thought was great rather than having to wait for the return to be processed etc. Sent them the receipt and received a message not long later to say the items were being sent out on next day delivery. Thank you so much for your kind and quick service, and the product quality is excellent.
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Posted 3 years ago
The quality of material is beautiful, I am beyond happy & impressed. The customer service is the best I have ever dealt with. I requested a discount as I had missed the opportunity upon checkout. Within 5 minutes (depending on time difference) I received my discount. Delivery was quick as well. I HIGHLY recommend Lavish Alice! BTW, I usually don't do reviews, but Lavish Alice deserves my accolades and your business. I'm a very happy returning customer, you will be too!
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Posted 3 years ago
Love my white dress! Once again Amanda Harrison never ceases to amaze me with her extraordinary customer service! Thank you so much Amanda!
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Posted 3 years ago
I was emailing customer service in regards to a few different things, spoke with Amanda who responded to me promptly and resolved the issue I had.
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Posted 3 years ago
Beautiful clothes. There was an issue with delivery of a recent purchase but it has been sorted out promptly.
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Posted 3 years ago
Brilliant customer service. Responds to email queries promptly and very helpful. Beautiful and good material outfits. Highly recommend.
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Posted 3 years ago
Did my first order with Lavish Alice and the dresses were beautiful and fit well. I preferred them to House of Cb and they are cheaper! I did need to send a couple of dresses back because I wanted to pick from a few and the refund did seem to take a while. However when I messaged Amanda she quickly sorted it out. That’s what makes me confident to reorder when the customer service is good and deals with an issue quickly.
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Posted 3 years ago
Lavish Alice is rated 4.7 based on 629 reviews