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Lawn World Reviews

4.5 Rating 28 Reviews
82 %
of reviewers recommend Lawn World
4.5
Based on 28 reviews
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Phone:

+44 1925 633541

Email:

info@lawnworld.co.uk

Location:

298 Winwick Road
Warrington
WA2 8HZ

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Anonymous
Anonymous  // 01/01/2019
I had my k9 turf lawn installed with lawnworld over five years ago and to this day it still looks amazing 😍 was the best thing we ever invested in. There is a lot more to artificial grass than you think especially if there is a dog involved. We still regularly have our lawn serviced with lawnworld and would recommend them to anybody thinking about having artificial grass.
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Posted 3 years ago
I left a 5* review on here when my K9 astroturf was laid but since then, not so happy. Instead of 6 month follow up as promised, it was over 8 months, and the turf , clearly a mess by now, was condemned and had to be replaced. No follow happening this time, though contractually I believe it should. They’re not even answering my queries. Think hard before you use this company.
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Posted 3 years ago
We have 2 small, non moulting dogs. We researched the best artificial turf to allow them access to our garden. We had K9 fitted in Aug 2017 by Lawn World. The service was ok. However, in early 2018 large amounts grass and weeds started to grow through the turf. I rang the office and spoke with Sharon in admin. I was told that seeds land on the turf and burrow through the layers and grow up through the turf. The advice was to just pull them out. I wasnt aware I would need to weed my artificial turf. I was offered a free maintainance visit where their employee pulled out all the weeds and grass but said they would return. He did a good job of brushing the turf. More time has passed and the turf is now covered in moss. My husband clears the turf weekly but the moss is very deep. Again I spoke with Sharon who now tells me my warranty offer has expired as I had not paid £240 ( nb the original price was £150) in order to avail this service. In the terms and conditions there is no time limit as to when this warranty offer ends. The company rely on leaving voicemails to make contact with clients. Make sure you get everything in writing unless the calls are recorded. K9 is not a cheap option and this aftercare has let it down.
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Posted 5 years ago
Was real bad aftersales we had a problem with weed growing through which they came out and just cut the piece out and replaced with another piece a bit botched really if I had been there instead of my 90 year old dad I would not of allowed it. After a while the weeds came back and was very hard to contact left many a message but still no reply. When I did get through they said they will get back to me and to this day they hav'nt. My mother in law used a far cheaper company and has had no problems. Seems a case of we got your couple of grand now sod off. Really disappointed with lawn world especially as my dad is now 92. This picture is just one of the many weeds growing
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Posted 5 years ago
They done a fantastic job but a couple of years down the line weeds started to grow through. They come out once and cut the piece with weeds growing and put another piece in. Later on same thing. Every time I get through or leave a message they say will get back to you but never do. My mother in law got her job done cheaper and there is no weeds growing through and in better condition. After the amount of money my dad spent on the back garden I would really would of thought better quality and better customer service. He now has quite a lot of weed growing through and that is not top quality artificial lawn. Barry Favager
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Posted 5 years ago
Thanks to all the team at Lawn world for doing a brilliant job. We're absolutely made up with our new lawn! Andy and Cam didn't stop for a minute, fair play. Much appreciated!
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Posted 5 years ago
Just love my new lawn, so do Edie and Ruby, my border terriers. Had it 6 months and excellent for the dogs, even in that hot summer.. no smells at all.. excellent
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Posted 6 years ago
Went to view the samples at the Warrington branch today 14/6/2018, we had a £700 budget for a 24 square metre lawn, the head salesman was very aggressive, and adamant that the only lawn we could have was £39 (the most expensive one), a square meter because we had dogs and threw the sample down towards us, we just turned and walked off, my mum was so shocked at his attitude, maybe 24 square metres is not a big enough sale for him.......
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Posted 6 years ago
From start to finish the service we received was first class! Peter was very helpful & Professional. The fitting team of Nathan, Cameron & Kev were great lads & very hard working. The finished result is wonderful. Thanks to all at Lawn World would highly recommend to anyone. 5 star service
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Posted 6 years ago
Just had our new lawn laid, we cannot thank Kev and the team enough for the brilliant job they have done. They worked so hard in the heat, never complained and then cleaned everywhere up before they left. We would recommend Lawn World to all friends and family. Brian and Chris Lowe
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Posted 6 years ago
We had K9 turf installed about 1 year ago and still looks the same, we do clean it every month and lawn world come out 2 times per year to give it and ex clean. 100% top job. Thanks to Pete and the team. Sammy
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Posted 7 years ago
Fantastic service from start to finish ,Quality product ,value for money ,Andy and his installation team couldn't of been more helpful, and very clean and tidy , Would have no hesitation in recommending Lawn World
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Posted 7 years ago
"Prompt, friendly and efficient service. Peter was very helpful and professional. Overall a fantastic experience from a first rate organisation. Would definitely recommend."
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Posted 7 years ago
Super helpful friendly staff...got some fantastic off cuts which have made a great difference to our outdoor reading area and we have used the smaller pieces to cover a table top for small world play. May thanks again for your help. Birchwood Primary School
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Posted 7 years ago
Excellent service, professional Company. I would highly recommend them.
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Posted 8 years ago
Love my new lawn it's looks amazing and I would recommend lawn world to all my family and friends
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Posted 8 years ago
Highly recommend to anyone. They made a fantastic job of our garden, very polite and cleaned up after themselves. Great service.
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Posted 8 years ago
Supplied and fitted our artificial lawn in the back garden and we are thrilled with it. Kids love it too! Defiantly recommend
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Posted 8 years ago
Great friendly service. Top quality grass and I would recommend to anyone.
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Posted 8 years ago
Absolutely fab product and brilliant service from this company.
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Posted 8 years ago
Lawn World is rated 4.5 based on 28 reviews