Lawn World Reviews

Name: Lawn World
Address: 298 Winwick Road, Warrington
Rating: 4.46

4.5 Rating 28 Reviews

82 %

of reviewers recommend Lawn World

Company Reviews

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Metrics

4.5

Based on 28 reviews


Customer Service
Communication Channels	Telephone

Visit Website

Phone:

+44 1925 633541

Email:

info@lawnworld.co.uk

Location:

298 Winwick Road
Warrington
WA2 8HZ

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I left a 5* review on here when my K9 astroturf was laid but since then, not so happy. Instead of 6 month follow up as promised, it was over 8 months, and the turf , clearly a mess by now, was condemned and had to be replaced. No follow happening this time, though contractually I believe it should. They’re not even answering my queries. Think hard before you use this company.”

Helpful Report

Posted 3 years ago

“We have 2 small, non moulting dogs. We researched the best artificial turf to allow them access to our garden. We had K9 fitted in Aug 2017 by Lawn World. The service was ok. However, in early 2018 large amounts grass and weeds started to grow through the turf. I rang the office and spoke with Sharon in admin. I was told that seeds land on the turf and burrow through the layers and grow up through the turf. The advice was to just pull them out. I wasnt aware I would need to weed my artificial turf. I was offered a free maintainance visit where their employee pulled out all the weeds and grass but said they would return. He did a good job of brushing the turf. More time has passed and the turf is now covered in moss. My husband clears the turf weekly but the moss is very deep. Again I spoke with Sharon who now tells me my warranty offer has expired as I had not paid £240 ( nb the original price was £150) in order to avail this service. In the terms and conditions there is no time limit as to when this warranty offer ends. The company rely on leaving voicemails to make contact with clients. Make sure you get everything in writing unless the calls are recorded. K9 is not a cheap option and this aftercare has let it down.”

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Posted 4 years ago

“They done a fantastic job but a couple of years down the line weeds started to grow through. They come out once and cut the piece with weeds growing and put another piece in. Later on same thing. Every time I get through or leave a message they say will get back to you but never do. My mother in law got her job done cheaper and there is no weeds growing through and in better condition. After the amount of money my dad spent on the back garden I would really would of thought better quality and better customer service. He now has quite a lot of weed growing through and that is not top quality artificial lawn. Barry Favager”

Helpful Report

Posted 4 years ago

Lawn World is rated 4.5 based on 28 reviews