Le Boat Reviews

Name: Le Boat
Address: DST House, St Marks Hill, Surbiton, Surbiton
Rating: 4.00

4.0 Rating 8 Reviews

75 %

of reviewers recommend Le Boat

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Phone:

023 9222 2177

Email:

chris.goodenough@leboat.co.uk

Location:

DST House, St Marks Hill, Surbiton
Surbiton
KT6 4BH

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Le Boat 5 star review on 12th August 2022

Andy Brom Test

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Be Aware that this company is not empathetic and only out for your money. You can find multiple reviews stating this same thing. So, i paid them a $2500 deposit 6 months ago. Recently, one of the people in our group broke their hip, so I told Leboat we had to cancel. I received an email that the cancellation policy is 90 days and this was day 89 (unbelievable). So, I actually owed them another non-refundable $2500. Also, no I could not change the dates. Very Heartless, even if this is their policy. I had to prove that I had sent 2 prior emails on day 92 and 91 to cancel. They agreed to this so I was only out the initial $2500. Again, in 30 years of traveling, I have never worked with an agency so unforgiving and greedy. Buyer Beware !!”

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Posted 1 week ago

“It could have been a wonderful trip but we had so many issues with the boat. The fridge and microwave and all plugs would stop working as soon as we turned the engine off. We had to move our food to a cooler with ice. Air cooling system also did not work do to battery issues. It could have been a bit cleaner but I understand cleaners quit. The shower was leaking and caused the bilge pump to pump grey water out into the rivers. The fridge was old and let off a horrible smell. If we had a better boat we would have loved it. Caused some stress when we really wanted to relax and le boat had yet to respond to my issues and it had been over two weeks.”

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Posted 1 year ago

“Had a fantastic time cruising on the Caledonian Canal - so picturesque and staff were very welcoming.”

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Posted 3 years ago

“The Le Boat service was really good, I would recommend.”

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Posted 3 years ago

“Had the best time boating on the River Thames with friends. A great bonding experience and the locks are a lot of fun! Driving the boat was pretty easy too - we were all complete beginners. Will be booking again.”

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Posted 3 years ago

Hi Alice, thank you for leaving us a 5-star review. Your feedback is valuable to us and we're so happy you had such a great time. We can't wait to welcome you on board soon. The Le Boat team.

Posted 3 years ago

“Testing 1, 2, 3”

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Posted 3 years ago

“I had a great time with Le Boat, I am looking forward to my next trip with them.”

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Posted 3 years ago

Hi Chris, Thank you very much for your reply and we are really glad you enjoyed your trip with Le Boat. Hopefully see you back on the water soon :-) All the best The Le Boat Team

Posted 3 years ago

“Le boat is amazing and all the people that work there are great”

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Posted 3 years ago

Le Boat is rated 4.0 based on 8 reviews