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Legend Footwear Reviews

4.9 Rating 6,769 Reviews
98 %
of reviewers recommend Legend Footwear
Company Reviews Product Reviews
3,626
 Questions Metrics
4.9
Based on 6,769 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Read Legend Footwear Reviews
Visit Website

Phone:

0207 383 5838

Email:

sales@legendfootwear.co.uk

Location:

Legend Footwear, Unit 10B, Lyon Way, London, UB6 0BN, United Kingdom,
Legend Footwear, Unit 10B, Lyon Way, London, UB6 0BN, United Kingdom
London
UB6 0BN

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Daniel Harrison
Verified Buyer
“Bought some bare foot shoes for my wife. She thinks they are excellent. They arrived on time and well packaged. No problems at all.”
Helpful Report
Posted 2 months ago
Marcus
Unverified Reviewer
“Fantastic price , excellent customer service, fast delivery. I love my vivobarefoot motus flex.”
Helpful Report
Posted 2 months ago
Anonymous
Verified Buyer
“Excellent price, great quality product, fast delivery.”
Helpful Report
Posted 2 months ago
Anonymous
Verified Buyer
“Terrible customer service. Sent me a faulty pair of shoes. I sent photos of this via email and was told to post the shoes back and that I would be refunded. I did this to then be told I would not be receiving a refund after all, as the faulty boots do not meet the required conditions! Total waste of money and time. Avoid at all costs.”
Helpful Report
Posted 2 months ago
We are sorry to hear about your experience. Please note that our return and refund policy requires items to be returned in their original, brand-new condition. Items that are excessively worn, damaged, or no longer resellable are not eligible for a refund. In this case, the returned boots showed signs of wear and had no manufacturing defects, so a refund could not be issued. We always encourage customers to contact us directly with any issues so we can assist promptly.
Posted 2 months ago
Jill Adams
Verified Buyer
“Great boots quality and price.”
Helpful Report
Posted 2 months ago
Anonymous
Verified Buyer
“Thank you Legen Footwear! Once again I am very happy with my boots. Good quality boots, great price and fast delivery! I would recommend Legend footwear”
Helpful Report
Posted 2 months ago
John Warner
Verified Buyer
“Placed an order with Legend for some Ecco shoes,was kept informed re order which arrived on time and well packed..great service.”
Helpful Report
Posted 2 months ago
Paul Cividin
Verified Buyer
“Excellent footwear at good price. The delivery was super speedy even over the festive period. Hope to buy again from Legend footwear. Would recommend.”
Helpful Report
Posted 2 months ago
Richard Nisbet
Verified Buyer
“Exdellent service and quick delivery. Great prices too. Many thanks”
Helpful Report
Posted 2 months ago
Tom Hardiman
Verified Buyer
“Quick delivery, authentic shoes, great price, no complaints”
Helpful Report
Posted 2 months ago
Joanne Jenner
Verified Buyer
“Will be using again outstanding quick ordering process and super quick delivery thankyou”
Helpful Report
Posted 2 months ago
Kate Keating
Verified Buyer
“Terrible experience - product was ordered for next day delivery but eventually had to be cancelled because still not fulfilled after several weeks”
Helpful Report
Posted 2 months ago
The order was fulfilled on our end and was not cancelled. However, due to an exceptionally high volume of shipments during the holiday season, the courier was unable to complete delivery as expected. Once the issue was identified, a full refund was promptly issued. We always strive to provide reliable service and appreciate your understanding.
Posted 2 months ago
Anonymous
Verified Reviewer
“Bought Hoka Goretex trainers through their Amazon store. Started leaking after 3 runs (within 6 weeks). Contacted legend footwear and they told me that it was fair wear and tear, and wasn’t a manufacturers defect (despite not even seeing the shoes). Despite me advising they are breaching the consumer act as the trainers are not of an adequate quality or fit for purpose, they are refusing to repair/replace or refund claiming that its fair to expect goretex trainers to leak after exceptionally minimal wear. I see the vendor has replied that the footwear was outside of their standard return timeframe, which materially misses the point of The Comsumer Rights act where even after a 30 day return period, if the shoes are of an inadequate quality or not fit for purpose (which these clearly are) you are still entitled to remediation as a consumer. I have ended up needing to dispute the charge via my credit card company given the inflexibility shown by this seller”
Helpful Report
Posted 2 months ago
We take all quality concerns seriously and have thoroughly investigated this matter, considering all details provided. After careful review, it was determined that the issue is not linked to a manufacturing defect. Our decision was made in accordance with Amazon’s return and refund policy. We always encourage Amazon customers to contact us directly through the platform for any further assistance or questions regarding their orders.
Posted 2 months ago
M
Verified Reviewer
“Dr. Martens Jungle Boots nach wenigen Tragen seitlich eingerissenes Leder und ausfransende Nähte. Verkäufer lehnt Reklamation als „normalen Verschleiß“ ab. Für ein Markenprodukt enttäuschend. Keine Empfehlung.”
Helpful Report
Posted 3 months ago
We take all feedback seriously and strive to provide excellent service and high-quality products. However, after reviewing our records, we could not locate any order matching the information provided by this reviewer. It appears that this individual is not a customer of Legend Footwear, and the issue described may relate to another retailer. We always aim to ensure a positive shopping experience for our genuine customers.
Posted 2 months ago
Chandresh Chauhan
Verified Buyer
“Smart purchase and service.”
Helpful Report
Posted 3 months ago
Anonymous
Verified Buyer
“Great original pair of boots for a great price. Very happy.”
Helpful Report
Posted 3 months ago
Daniel Needham
Verified Buyer
“Arrived on time, product was as described, really good price and boots are better than expected. Would recommend.”
Helpful Report
Posted 3 months ago
Anthony Dent
Verified Buyer
“Delivered on time. Clear instructions regarding returns (which I didn’t need to use). Excellent price.”
Helpful Report
Posted 3 months ago
Laurence Patterson
Verified Buyer
“Great price and great drlivery”
Helpful Report
Posted 3 months ago
James Moore
Verified Buyer
“First class service and price”
Helpful Report
Posted 3 months ago
Legend Footwear is rated 4.9 based on 6,769 reviews
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