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LeisureBench Ltd Reviews

4.9 Rating 88 Reviews
95 %
of reviewers recommend LeisureBench Ltd
Company Reviews Product Reviews
1
 Metrics Info
4.9
Based on 88 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
Greater than 90%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
Read LeisureBench Ltd Reviews

About LeisureBench Ltd:

We're an industry-leading supplier of quality indoor and outdoor furniture, offering unrivalled care and service for our customers.

Our furniture is selected for strength, longevity, quality and value. We source worldwide to ensure that both our ethical standards of production and our high environmental demands for sustainability are met.

We are situated in the very heart of the UK and with over 100,000 square feet of warehousing we can ensure a reliable supply and fast delivery wherever and whenever you need us.

We are also participants in LOFA's 'Made Aware' scheme which focusses primarily on sustainable forestry.

Quality
We deliver high quality outdoor furniture suitable for any commercial environment. Nearly all of our products are FSC certified and EU compliant too.

Value
Because we buy direct from manufacturers worldwide and deliver all our stock direct from our own warehouses we can offer the best value available anywhere both online and offline.

Service
Our customer service team will do everything they can to make sure your furniture is delivered to you where and when you want it. We go the extra mile to ensure our customers have the best possible service.

Our Promise To You
We promise to always provide a great service. We want you to have the peace of mind of knowing we will be here for you, whenever you need us and for whatever you might need us for. We will not let you down, and that is a promise. Sometimes things happen of course, but when they do, it is our promise to you that we will go that extra mile to make sure your experience with us is a smooth, helpful and enjoyable one. Every single one of our customers is important to us and we will do more, and make a greater effort, than any other company out there. That is our promise to you.

Visit Website

Phone:

1949862920

Email:

support@leisurebench.co.uk

Location:

Old Wharf Road,
Grantham
Lincolnshire
NG31 7AA

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Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Jason W
Verified Buyer
“An excellent company to deal with, wonderful helpful staff, and my bench is amazing! Highly recommended LeisureBench if you require a bench or others products that they sell, plaques etc and all with super friendly customer service. All in an excellent experience to have purchased from this company, wouldn't hesitate to deal/purchase from them again and would highly recommend them to anyone!”
LeisureBench Ltd 5 star review on 23rd September 2021
Helpful Report
Hello Jason, Thank you for your lovely review. It was a pleasure doing business with you and we hope to speak to you again in the future! LeisureBench
Anonymous
Verified Buyer
“Planter was as described and sturdy. Delivery driver kindly took it to Village Hall just down the road and placed it in situ - thank you. Also delivered within reasonable time.”
LeisureBench Ltd 5 star review on 20th February 2024
Helpful Report
Thank you for taking the time to leave a wonderful review! We are so pleased to hear that you are happy with the planter and the delivery service.
Julie M
Verified Reviewer
“We are extremely impressed with the customer service, right from ordering through to delivery and sending us a missing foot for the table, we have had nothing but excellent service. We are also really pleased with the table and chairs, they are sturdy, well made and we know that they will last for a long time outside which we need, living so close to the sea Thank you very much and we will definately recommend you to anyone that requires outdoor furniture in the future,”
Helpful Report
Hi Julie. Thank you for taking the time to leave such a lovely review! We are so pleased to hear that you are happy with both the product and service that you received. Thanks for recommending us too!
Jacqueline F
Verified Buyer
“Absolutely delighted with my Mambo armchairs, they match my garden table perfectly. The chairs are robust and comfortable they are also aesthetically lovely to look at. I would definitely recommend Leisure bench.”
LeisureBench Ltd 5 star review on 15th September 2023
Helpful Report
Hi Jacqueline I am very pleased to hear that you are delighted with your chairs and they do look fantastic with your table. I hope the weather stays nice for you so that you can enjoy them.
Anonymous
Verified Buyer
“You killed my dream. I ordered on Amazon, and waited the required time, watched the despatch and arrival time with baited breath, and then, the delivery time changed. It was going to arrive later. You might all shrug your shoulders and say “oh well”, at LeisureBench, but I am devastated! I ordered from you because the delivery time was good for me, and now you have killed it for me. i will NEVER order from you again! I had plans, which are now completely in disarray. Thanks for nothing.”
Helpful Report
Jayne W
Verified Buyer
“Great service. Round table top very good quality and will look great on our cast iron base.”
Helpful Report
Thank you for leaving a 5-star review. We are so pleased to hear that you received great service and that you are happy with the quality of the table top!
Helena M
Verified Buyer
“I am thrilled with my new bench, which I have painted a very smart pale grey. It was satisfying putting it together, and gave me a great sense of achievement. I would like to say that I have been enjoying sitting on it, but so far the weather has been too wet for sitting outside so for now I am limited to admiring it through the windows! Many thanks.”
Helpful Report
Thank you so much for leaving a wonderful 5 star review! We are pleased to hear that you are happy with your bench, and will keep our fingers crossed for some dry spells so that you can enjoy using it very soon!
Anonymous
Verified Buyer
“I’m happy to give very positive feedback: the chairs I ordered seem well-made and were good value, delivery was painless and quick and communication with the company was efficient and courteous.”
Helpful Report
Thank you taking the time to leave a lovely 5 star review! It's always great to receive such positive feedback from our customers. We're so pleased that you are happy with the chairs and the service you have received!
Chris M
Verified Buyer
“Bench received promptly after ordering and assembled with little issue. Currently very happy with the build quality, I'm sure it will give good service for a number of years.”
Helpful Report
Thank you for taking the time to leave a 5-star review and for letting us know that you are happy with the quality of your bench. We hope you enjoy it for many years to come!
Anonymous
Verified Buyer
“Excellent service.Good quality product”
Helpful Report
Thank you for taking the time to leave a 5 star review. We're so pleased to hear that you are happy with both the service provided and the product!
Tony B
Verified Buyer
“Building the bench was most satisfying as all holes lined up fine. It looks good and is comfortable.”
Helpful Report
Thank you Tony for providing your feedback and for leaving a 5 star rating. We hope you enjoy your bench for many years to come!
Alisa
Verified Buyer
“We recently bought the green umbrella and stand. Couldn't be more happy, great value and fantastic quality. Would definitely recommend”
LeisureBench Ltd 5 star review on 12th July 2023
Helpful Report
Thank you Alisa for the 5 stars rating! We are so glad you enjoyed your purchase of the green umbrella and stand. It's fantastic that you are happy with the value and quality and would highly recommend it. We are also delighted to have a customer like you - thank you for your support!
Anonymous
Verified Buyer
“We've enjoyed two great picnic benches from LeisureBench. Their quality and value were great, but their customer service was outstanding. We made a mistake in constructing the first one, and after liaising with an incredibly helpful customer care advisor Alice, she was only too happy to speak to the warehouse manager to provide us with a spare bolt to rectify our mistake. Everyone was so kind and helpful I wouldn't hesitate in recommending them to friends and family.”
Helpful Report
Thank you so much for your 5 star rating, we really appreciate it! It's great to hear you have had a positive experience with us, from enjoying two picnic benches from us to the helpful and kind customer care advisor Alice. We would love to carry on providing the same quality and value and we thank you for being a LeisureBench customer.
Damian K
Verified Buyer
“Received the benches I ordered in good time. Good value for money, sturdy and easy to assemble. Will be returning if I need more in the future.”
LeisureBench Ltd 5 star review on 6th July 2023
Helpful Report
Thank you so much Damian for giving us a 5 star rating! We are glad to hear that the benches you ordered arrived on time and that they were of great value and quality. We appreciate that you plan to return for any future needs, and we look forward to seeing you again soon!
Lesley T
Verified Buyer
“100% will use you again great quality service delivery total experience perfect. I also recommend your products to my customers who also love your products.”
Helpful Report
Thank you so much, Lesley, for your 5 star rating of LeisureBench Ltd! We really appreciate your kind words and are delighted that you are a returning customer. It is always heartening to hear that our customers appreciate the quality of our products and services, as well as their overall experience with us. We are so glad that you recommend us to your customers too- this means the world to us. We look forward to serving you again.
Erinn P
Verified Buyer
“I have no negative comments. Our bench arrived quickly and well packed. Very easy to assemble with clear instructions., reasonably priced and good quality. Thanks to the great weather, we’ve had quite a few lunches outside on our lovely new picnic bench.”
Helpful Report
Hello, Thank you for your review! We hope to speak to you again soon. LeisureBench
Anonymous
Verified Buyer
“Excellent service. Quick and simple to order and delighted with the chair that we ordered to accompany the one that we had already bought and were so pleased with.”
Helpful Report
Hello, Thank you for your review! We hope to speak to you again soon. LeisureBench
Simon C
Verified Buyer
“We've ordered from you twice and would definitely do so again. The last order - products arrived quickly and were exactly the quality we expected. Think your products are sensibly priced and are therefore good value for money. Very happy customers here. The delivery was first class, delivery chap was super helpful with unloading and moving things to a safe place and clearing up. Very impressed. Thanks very much”
Helpful Report
Jenny T
Verified Buyer
“I ordered a garden bench for a holiday cottage on my premises . I am very pleased with the item and the service I received from LeisureBench from ordering to delivery was first class . The bench was well packaged and assembled and delivery efficient. I would have no problem purchasing from Leisure Bench again Regards Jenny”
Helpful Report
Hi Jenny Thank you so much for taking the time to leave a review! It's always brilliant to hear from customers after they have received great service. We hope you enjoy your garden bench for many years to come! LeisureBench
Simon B
Verified Buyer
“great service as ever, these will be my 7th and 8th chairs ordered from you. Not yet built, but the packaging is all in good order. A bit more expensive than last year, but I guess everything is Cheers Simon”
Helpful Report
Hi Simon Thank you for taking the time to leave a review; we're so pleased you were happy with the service provided. We love to hear about a customer returning! LeisureBench
Anonymous
Verified Reviewer
“Picnic bench good value and excellent quality. Delivery and service efficient and arrived sooner than anticipated Would strongly recommend.”
Helpful Report
Hello, Thank you for your review! We hope to speak to you again soon. LeisureBench
LeisureBench Ltd is rated 4.9 based on 88 reviews
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