Lenwell Reviews

Name: Lenwell
Rating: 4.33

4.3 Rating 1,812 Reviews

86 %

of reviewers recommend Lenwell

Company Reviews

Questions

Metrics

4.3

Based on 1,812 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

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Phone:

01582 616263

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Clear polite and informative”

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Posted 6 years ago

“House we decided to rent was refurbished! Nearly a skip full of rubbish was left behind by contractors and we had to sort it out. Agent had months to clear this and didn't. Only after threatening calls was it seen to. 4 days without hot water - agents owed money to Gas and Electric so prepaid meters kept gobbling our money!!!! We had to go shower at my daughter's house. We rented the house with a working shed - shed roof was practically non existent and we were told before we even signed the lease that it was going to be taken care of. It was only fixed a few days ago after waiting nearly 6 weeks! Our garden equipment was sitting outside under a tarpaulin. Luckily there was no rain. I do not like to complain as I often feel it doesn't accomplish much but on this occasion, OMG!!! I can only hope and pray that it improves from now on. Very, very disappointed in the lack of professionalism. Oh and my 15 year old niece decorates better than the contractors did! Sloppy third rate work.”

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Posted 6 years ago

“Received a call due to my email reaching out wrong branch. Nicola was extremely polite and helped me to pass on the message to the right place. Thank you Nicola.”

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Posted 6 years ago

2. Thank you for taking the time to write a nice review after your experience with Nicola. It really means a lot to hear we are doing a good job . Rest assured Nicola will be praised for these fantastic comments.

Posted 6 years ago

“Fine, quick call, registered quick and viewing booked in.”

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Posted 6 years ago

1. Thank you for taking the time to write a nice review. It really means a lot to hear we are doing a good job .

Posted 6 years ago

“So fat exelent, very friendly and kind person on phone.”

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Posted 6 years ago

“I like that the agents actually get back to you, with other lettings agency's I've not been so fortunate. They also seem friendly and eager to help.”

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Posted 6 years ago

“Very quick response much appreciated thanks”

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Posted 6 years ago

1. Thank you for taking the time to write a nice review. It really means a lot to hear we are doing a good job .

Posted 6 years ago

“Very knowlegable and great viewing, shame we couldnt seal this one”

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Posted 6 years ago

“After strolling through the net to find reviews on Lenwell Estate Agents (They will not list there business on Google because they know and fear the negative reviews they will receive) The ones i found which fairly criticise them are 100% true, and this is being verified by a tenant who’s been with them for awhile Been a tenant for a while with Lenwell, if reporting issues they generally will prolong and most times not respond at all unless chased up multiple times. Then one particular individual always sounds sarcastic and as though you are lying when reporting issues or will recommend fixing issues yourselves. Overall Very poor to respond in helping tenants resolve issues. Seem frustrated and sarcastic down the phone (if you don't like this job find something else) not sure who the owner is but i am someone who has their own business and i would be mortified to employ staff with those type of manners and attitude In this and age you cannot hide your bad practices it will eventually catch up and leave a bitter taste with customers, fix up or shut down”

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Posted 6 years ago

“Tony was very friendly and informative and so easy to talk to. I really look forward to working with him!”

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Posted 6 years ago

“Shsj”

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Posted 6 years ago

“Very informative, polite and not complicated!”

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Posted 6 years ago

“Very informative, polite and not complicated!”

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Posted 6 years ago

“Very polite and informative”

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Posted 6 years ago

“Pleasant assistant”

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Posted 6 years ago

“Very pleasant took time to listen .”

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Posted 6 years ago

“Friendly and quick response”

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Posted 6 years ago

“Very good !!”

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Posted 6 years ago

“Very helpful in working around my schedule to arrange a booking”

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Posted 6 years ago

“Unfortunately I cannot give match detail I was unsuccessful in the property in I was looking at but she could be out within five seconds of me sending a message I was polite and professional”

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Posted 6 years ago

Lenwell is rated 4.3 based on 1,812 reviews