Leons Furniture Reviews

2.4 Rating 273 Reviews
F
Happiness Grade
F

Refund - Difficult

31.58%
Industry Average
we do not want refund only exchange to smaller size to fit in our place.
posted 1 month ago - Seyed
Refund was a nightmare. Cancelled order before delivery and still they have not processed my $ return, 12 days later. Was told "we have other priorities". Be very cautious and get everything in writing. And follow up.
posted 1 month ago - Anonymous
now mid Feb! My husband has been living out of boxes! I have been asked twice now if I want a full refund which tells me they aren’t happy with what they sold them to me for! No I don’t want a refund bc I will never get this deal again ….
posted 2 months ago - Lina
Exchange - no , refund- no.
posted 3 months ago - Life is not Good -
00 dollar refund they treated me like some kind of criminal even the gentlemen manager they kept looking at me like I did something wrong all 4 of them whispering in a different language I felt so disrespected I'll never shop there again or recommended to anyone terrible customer service.
posted 4 months ago - Jerry Carchidi
I requested a refund from the local store and online but was denied despite after waiting for two weeks for delivering a defective product.
posted 5 months ago - Anonymous
Leons sold me a microwave that came with physical damage. Leons refuses to provide a refund or an exchange for the product. The Leons store manager from where I purchased the defective product told me that he believes I'm lying about the fact that the product came out of the box already damaged.
posted 11 months ago - Anonymous
Additionally, they would not honour their return/refund policy when the product was purchased on a Monday, delivered same week Wednesday and we immediately called same day delivery.
posted 1 year ago - Adam
Now I got real upset and asked for a refund.
posted 1 year ago - Nataskki
If I don’t receive my couches in the next month, I will be demanding a full refund and reporting them to the better business bureau.
posted 1 year ago - Anonymous