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Liberty HealthShare Reviews

5.0 Rating 211 Reviews

100 %

of reviewers recommend Liberty HealthShare

Company Reviews

5.0

Based on 211 reviews


Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

Anonymous

Anonymous // 01/01/2019

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“The pricing is good .very nice staff i am very happy this experience.”

Posted 2 months ago

Denise, We really appreciate you sharing your review of our service! When it comes to healthcare spending, you have a choice. Liberty HealthShare brings clarity and simplicity to all of our medical cost-sharing programs. We structured our programs to give our members flexibility to select the contribution and share amounts that best match their budgets and circumstances. Thank you so much for giving us the opportunity to be of service to you and for being a valued part of our ministry.

Posted 2 months ago

“The person I spoke to was extremely helpful in getting my bills submitted. You were requiring additional information and she spoke directly to doctors to get that information. I do limited online work so using a share box is not in my realm of user friendly.”

Posted 2 months ago

Nancy, thank you so much for sharing your experience with us. Our Member Services Advocates are always ready to assist in any way possible, whether it is a billing question or taking additional steps to further help. We appreciate your dedication to our ministry and look forward to continuing to be of service to you.

Posted 2 months ago

“The most positive thing for me is that it is Christians helping Christians.”

Posted 3 months ago

Felecia, thank you so much for taking the time to leave us a review. Here at Liberty HealthShare we believe that it is our biblical and ethical obligation to assist our fellow man when they are in need according to our available resources and opportunity. Thank you for being the best part of our caring sharing ministry.

Posted 3 months ago

“The community is encouraging. The process is user friendly. best for every one.”

Posted 3 months ago

Susan, we love to hear this. Liberty HealthShare appreciates your commitment to the ministry and your fellow healthsharing members and we thank you for being part of our community. For more information, please visit www.LibertyHealthShare.org

Posted 3 months ago

“The changes to the website and communication have improved. Prices for a single person are reasonable.”

Posted 3 months ago

Thank you, Jessica; we appreciate your feedback. We have made many strides to be the best we can for all our members. Thank you for the patience you have demonstrated through our progressive changes, and we look forward to the opportunity to continue to be of service to you.

Posted 3 months ago

“The AUA is low, and the monthly sharing amount it reasonable for payments. And for my current healthcare requirement, which are minimal. the program is OK.”

Posted 3 months ago

Thank you, Bonnie, for taking the time to leave us a review. After you fulfill your Annual Unshared Amount (AUA) your eligible medical expenses can be shared with other members. We provide resources to our members to help them select providers who accept fair and reasonable pricing. We are always thankful to service our community!

Posted 3 months ago

“The advocate that I spoke with today is an awesome, awesome guy! He was pleasant and a blessing to speak with. I just recently started getting some wellness visits taken care of and the providers were sending in the bills. The rep was very attentive to my bills and he immediately got right to it. This is a praise report! I received great service today.”

Posted 3 months ago

That is awesome Krystal! Our members' experience is especially important. We are so happy to hear that you have received great service. Our Member Services Care Advocates are always willing to help in any way they can. We value and appreciate you giving us the opportunity to assist you and thank you for being part of our sharing community.

Posted 3 months ago

“That it functions just as a health share should function. There is SHARING of expenses, transparency, and a good base structure by not allowing certain pre-existing conditions for individuals to enroll. The member supported structure seems to work well for most situations within a generally "healthy" member group.”

Posted 3 months ago

Louise, We are thankful for your support and your confidence in our ministry. We strive to achieve our vision of building a healthcare sharing community that upholds Christian values and empowers like-minded people to manage their healthcare. To learn more about our Sharing Guidelines feel free to visit us at https://www.libertyhealthshare.org.

Posted 3 months ago

“Thankfully we have not had to be at the doctors very much, but recently I tore my ACL skiing and have been so impressed by the customer service I have received through the pre-notification department. So fast and easy!”

Posted 3 months ago

Rhonda, we appreciate you sharing your experience with us. We love to hear our members' success stories; and are enlightened to see the positive impact healthsharing is having for our members. Our Care Navigation team takes time to listen to and fully understand our members’ unique situations and needs; so that we may help to the very best of our ability. Thank you for being a long-standing member of our sharing ministry. Emogene Bair

Posted 3 months ago

“Thank you LHS for your help with everything! Amazing customer service and response time to my questions. I don't visit the doctor frequently but it's nice to know it is taken care of when I do go.”

Posted 3 months ago

Thank you for sharing such positive feedback with us, we are so happy to hear you’ve had a good experience. Our Member Services Care Advocates are always quick to help in any way we can. We appreciate you being a valued member of Liberty HealthShare. For more information about or mission, values and available programs please visit us at: www.LibertyHealthShare.org

Posted 3 months ago

“Taige was fantastic and I give her a 10 star review! Taige walked me through the ShareBox and helped me understand how to use it. She was very clear and precise which helped give me a better understanding of LHS. She also walked me through how to reset my ShareBox password. Thank you Taige!”

Posted 3 months ago

Jeannie, we greatly appreciate you taking the time to leave us a review. Our member experience is a top priority, and our Care Advocates are always ready and willing to help you with any questions you may have. We appreciate your dedication to the ministry and thank you for being a valued part of our healthcare sharing community.

Posted 3 months ago

“Supporting Christian values, reasonable costs, transparency in rules.”

Posted 3 months ago

We appreciate your feedback! Through continuous, careful consideration of costs and services we aim to achieve our mission of making the Christian tradition of healthcare sharing available and affordable to all, by offering our sharing members the option to be in control of their healthcare planning and spending. We update our programs and guidelines to maintain complete transparency and support for our members. For more information on our mission, values and guidelines, please visit www.LibertyHealthShare.org.

Posted 3 months ago

“Stefanie provided amazing customer service. She was very detailed and patient and went over multiple bills. She advised me of several checks that have already shared and also when they cleared. It was a long call due to the amount of bills I went over but she had no issues assisting me with my questions.”

Posted 3 months ago

Thank you, Shelia, for taking the time to leave us a review. We’re glad to know that you had a positive experience with Stefanie. Your feedback is valuable, and we’re always striving to improve. Feel free to let us know how we can assist you in the future.

Posted 3 months ago

“Staff is always really helpful and patient. Affordable.”

Posted 3 months ago

Marian, Thanks for your review, Marian! We work very hard to be an affordable alternative to traditional health insurance for individuals and families. We are grateful for the continued opportunity to serve you as a member.

Posted 3 months ago

“Premium is competitive. Healthy in mind and spirit participants”

Posted 3 months ago

Edith, We are thankful for your support and your confidence in our ministry. We are focused on the affordability of our sharing programs and offering options to fit our members' healthcare needs and budgets. We commit to work ethically and with transparency, trust, and faith to deliver the service our members deserve.

Posted 3 months ago

“Phone staff is usually knowledgeable and helpful. Christian. Community-minded. It's an affordable option compared to the insurance marketplace”

Posted 3 months ago

Thank you for your positive review, Elaine. Making sure our members have an excellent experience is important at Liberty HealthShare. As a Christian ministry we offer health-conscious individuals and families an affordable way to share medical care expenses in a like-minded community. Our sharing programs are an affordable alternative to health insurance.

Posted 3 months ago

“People are great to talk to, easy to follow instructions and great coverage”

Posted 3 months ago

Julia, Thank you so much for sharing your experience with us. We appreciate you giving us the opportunity to be of service to you. At Liberty HealthShare our member experience is a top priority. We are committed to offering an alternative to complicated and costly healthcare options. Thank you for being part of our caring sharing community.

Posted 3 months ago

“Over the years (although not recently) customer service has been very helpful and polite.”

Posted 3 months ago

Kevin, thank you for sharing your review. We have made many changes in our efforts to improve our customer service. We continue to look for ways to best serve our members. Let us know how we can help you in the future and thank you for choosing Liberty HealthShare!

Posted 3 months ago

“Once we got through to a rep who could hear us (phone issues?), Shaun was a rock star. In just a few minutes, he fixed the tech issue we had with contact and billing info, and stayed on the line to walk me through a few details to make sure the issue was corrected once and for all.”

Posted 3 months ago

Tristan, We are sorry to hear about the technical issues you have encountered. We are grateful that Shaun was able to resolve the matter for you. If you need any more help, don’t hesitate to contact us at 855-585-4237.

Posted 3 months ago

“My wife and I have members with Liberty HealthShare for 3 years now. It takes a little bit of time to get used to the differences of a Health Sharing program versus a typical Health Insurance company. However, once you understand the program you discover how much better Liberty HealthShare performs than any Insurance company. We are saving nearly $700 a month with Liberty as opposed to the Insurance we had. We have submitted numerous claims and have yet to have any problems with our claims. Couldn't be happier with Liberty HealthShare.”

Posted 3 months ago

Joseph, Thank you so much for sharing your experience with us and for being a valuable member of our healthsharing community. Liberty HealthShare allows our members to take control of their own healthcare costs and management for themselves, offering an alternative to confusing, high-cost healthcare. We appreciate you giving us the opportunity to help you and thank you for being part of our sharing ministry.

Posted 3 months ago

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Liberty HealthShare is rated 5.0 based on 211 reviews