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Liberty HealthShare Reviews

5.0 Rating 211 Reviews
100 %
of reviewers recommend Liberty HealthShare
5.0
Based on 211 reviews
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Anonymous
Anonymous  // 01/01/2019
I spoke with Josh today and he provided amazing customer service. He went over multiple medical expenses and explained how the PHCS Network works. I appreciate how much knowledge he has provided me.
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Posted 1 year ago
Thank you for sharing your experience with us, Eugenio! We are happy to hear that Josh’s performance exceeded your expectations. We do all we can to provide our members with the best customer service. We appreciate your support!
Posted 1 year ago
Tracy was very patient when explaining different guidelines such as 180 day timely filing and bill status. She did educate me on some of my expenses that were not submitted and showed me how to submit the bills through my ShareBox.
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Posted 1 year ago
Thank you for sharing your review with us, Jeff. We are so happy you were able to get the information you were looking for and that Tracy was able to assist. We will forward this feedback to her manager, so she can be recognized. Thank you for being a valued member of Liberty HealthShare. We look forward to continuing to be of service to you.
Posted 1 year ago
Joshua went above and beyond today. I had a provider that was not aware that LHS is in the PHCS network. Joshua called my provider and explained HST to them and now they are going to bill LHS directly!
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Posted 1 year ago
Thank you, Albert! We value your positivity and feedback. We truly enjoy reading your success stories. Our Member Services advocates are always ready and willing to help you navigate your healthcare, whether it be assistance with the ShareBox, HST Connect, or just a simple billing question. Liberty HealthShare appreciates your commitment to the ministry and your fellow healthsharing members and we thank you for being such a valued part of our community.
Posted 1 year ago
Liberty HealthShare is rated 5.0 based on 211 reviews