“If I could do zero stars I would have. I purchased a dress that is navy blue in their ad and it is pale blue in reality. When I tried to return it because it was not what I thought I was purchasing they offered me 20% back and I could keep the dress. They also told me "Please note that the color of the dress on the website might appear different due to lighting effects during photography, and personal preference in liking the dress can be subjective. We strive to ensure that our product images are as accurate as possible, but variations can occur." That is quite a variation! They said "Please know that your satisfaction is our priority, and we are committed to resolving this issue for you." and "We sincerely apologize for any inconvenience this may have caused and thank you for giving us the opportunity to make this right." but their version of making it right is vastly different from mine. I emailed them before they even marked the dress delivered and they re saying for hygiene reasons they do not accept returns. Save yourself the hassle and do not ever order from this company, they are shady and cheap and the send different products than those they advertise.”
“Ive never received my order placed on july 18..but you sure took my money..ill never buy anything from u again and will tell people to stay clear from this company”
“Is this even a legit company? What a joke!
I have been trying to get in touch with someone about my order missing 13
ITEMS!!
I was provided a reorder with a fake tracking link, and it has now been two weeks with messages like "HEY, IT'S GETTING READY TO SHIP" but literally nothing is happening.
Really frustrating experience, will be filing with PayPal to get my money back.
I do not recommend buying from this website!!”
“I had a terrible experience with Life Goals. The dress I ordered was completely different from what was shown on their website. The quality was poor, and the color and design did not match the photos.
When I reached out for a refund, they only offered a partial refund or store credit and insisted that I cover the return shipping costs. This is unacceptable, especially when the product received is not as described.
I strongly advise against purchasing from Life Goals. Their customer service is uncooperative, and their return policy is unfair. I will be filing complaints with the FTC and BBB.”
“Worst customer service I’ve ever experienced. Sad this company duped me out of hundreds of dollars. Save your money!! And run!! Never responds to emails, texts, tried to return clothes that didn’t fit or match what model was wearing. Ordered the Bonny overalls that cost over $200 and they looked nothing like the photo on the model. There was a big emblem on the front pocket. I will never order from this company again. Also it took so long to get my items, I still haven’t received one of the items I purchased.”
“Do not order from this company! You will never get your order. Tried to cancel my order they never answer emails. It’s been over 2 weeks still waiting for my order”
“Horrible customer service
They count the day you ordered it as your first day NOT when it’s delivered! So if they take weeks to get you your item be rest assured they do NOT do returns! I won’t ever order from them again. Buyer beware.”
“I put it a order and it still has not shipped after 5 days, they wont answer me and I told them to cancel the order. no one will respond via email and there is no number to call, I should have known that without a customer service number this is a bad business. I want the item cancelled and they wont answer or cancel the order which has not shipped yet. I will never buy from here again and suggest anyone else should not do so as well as they have horrible customer service”
“Order never shipped. Never answer phone, never answered my email and never respond to chat feature. Company is not legit! Unfortunately I didn’t know this prior to purchasing”
“STAY FAR FAR AWAY
If I could give this site a zero I would. There is no phone number listed for this company (shame on me for not actively researching this). Now I know why- my items haven’t shipped, but the charge ($450) has posted. They claim my items shipped 4 days ago; I have a tracking number that relays the label has been created but the items haven’t been received.
What a big fat waste of time and huge hassle.”
“No delivery possible... money never received back. In the meantime, this company, which also belongs to shein, has been deleted again. Who will finally protect the buyers?????”
“Poor quality trousers very short material cheap l ordered 4 items l received one off the item trying send it back l want My money back
They not good with there after service”
“Stay away !!!!
Claim to be a UK based company but items are sent and manufactured from China
You have to wait for over a month for the items to arrive . However when they arrive they are substandard and poor quality .
You have no chance of returning the items , they make it increasingly difficult or ignore emails .
Stay away from this company”
“I place an order on 21st January 2021 still waiting for it, I sent a message on Facebook and they block me, I paid almost 50£ what for, I do not recommend it at all! Hopefully, I will get in touch with them at list for a refund”
“Absolutely disgraceful, that you can take people's hard earned money for a load of rubbish!! I paid close to £50 for something that resembles a cheap fancy dress outfit !!! Dont waste your money on this company!!”
“This is a scam Chinese company! Check out De-reviews. Like me You will not receive your goods and i have to claim back money through my Credit card company”
