LION Picture Framing Supplies LTD Reviews

Name: LION Picture Framing Supplies LTD
Address: 148 Garrison Street, Birmingham, Birmingham
Rating: 4.77

4.8 Rating 6,552 Reviews

95 %

of reviewers recommend LION Picture Framing Supplies LTD

Company Reviews

Questions

Metrics

4.8

Based on 6,552 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0121 773 1230

Email:

info@lionpic.co.uk

Location:

148 Garrison Street,
Birmingham
Birmingham
B9 4BN

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LION Picture Framing Supplies LTD 5 star review on 1st September 2024

Martin Truefitt-Baker

LION Picture Framing Supplies LTD 5 star review on 10th May 2024

Jonathan Jackson

LION Picture Framing Supplies LTD 5 star review on 2nd April 2024

John Grealis

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought the minirail system for my wife's Open Studios art displays. Very well made and looks great. The really important thing is to get your screws in a straight, horizontal line. The videos and manuals rather skip over this. Sometimes when you drill into a wall the drill slips and this can cause problems. If it slips up or down you need to try a little to the left or right. The position of the screws along the rail is not critical but if you are above or below the line then the clipping of the rail won't work because there is little flexibility in the metal rails. You could use a laser leveller but I don't have one. I used a 2m spirit level to draw the horizontal line and then marked off 30 cm intervals as recommended. To minimise error I first used a thin drill bit (3 or 4 mm) as a pilot hole and then finished off with a 6 mm bit as recommended. Of course the rail covers any pencil marks of the line and so the finished rail looks very professional. Fantastic product.”

Helpful Report

Posted 1 year ago

“I needed a new underpinned, and they’re not cheap. After chatting with Shane he advised me which machine would suit both my needs and my budget. I ordered the machine and was informed by Shane that it was available to pay in 3 interest free payments. This was a godsend as it allowed me to get the machine the next day, to keep me working, and manage the finances. I will certainly make Lion my first port of call for any other purchases I make. Extremely good customer service”

Helpful Report

Posted 1 year ago

“I would like to take a moment to comment on the excellent customer service provided by Shane O'Driscoll this week. The process of ordering a new Underpinner was made easy, and even enjoyable!, thanks to Shane. His attention to detail, positivity, can-do attitude and clarity in communication gave me confidence in the purchase. I really felt that he 'bent over backwards' to answer my queries and process the sale. This experience is consistent with my prior interactions with Shane whereby he is always helpful and reliable. I actually feel a sense of relief when Shane answers the phone as I know that my inquiry will be resolved effectively and efficiently with little fuss or mis-communication. Thank you Shane!!!!”

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Posted 1 year ago

“LION had what I wanted (and a wide variety of choice on top of that). Delivery was quick and efficient. Materials arrived well packed and the contents were as expected.”

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Posted 1 year ago

“As always, excellent service and product and great value from Lionpic. I did have problems with the delivery, where some boards were damaged in transit, but Lionpic responded quickly and took immediate steps to rectify the problem.”

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Posted 1 year ago

“Excellent service and super fast delivery. Spot on 👍🏻”

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Posted 1 year ago

“Great service even to our far flung address.”

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Posted 1 year ago

“Great range and good quality. I ordered from the chop service, clear instructions and the service was great, beautifully mitred pieces ready for me to glue and clamp. As a novice picture framer I chose the chop service to ensure I had accurate mitres. Great result, which has given me confidence to reframe more of our artwork and save myself a lot of money and still have professional looking frames and in a frame of my choosing. The delivery was also speedy. I bought new mounts from another retailer, would be great if you supplied custom cut mounts as well.”

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Posted 1 year ago

“As always, FANTASTIC service from ordering to delivery, 10/10”

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Posted 1 year ago

“Thanks again Shane for your patience and professionalism in talking me through my first order.”

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Posted 1 year ago

“A lovely company to deal with. Very helpful, efficient service and wonderful customer service. They’re a pleasure to deal with”

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Posted 1 year ago

“Frame mouldings ordered Friday evening and delivered Monday morning, all well wrapped for protection in transit. Thank you”

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Posted 1 year ago

“I have been a customer for several years.The service I receive is excellent.The turn around time for orders is extremely speedy which is really helpful.”

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Posted 1 year ago

“First time i have used the chop service, excellent service as always from Lionpic.”

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Posted 1 year ago

“Goods arrived very quickly and all in order as described.”

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Posted 1 year ago

“I'm a regular user of Lion for my wood and supplies. My orders are processed quickly and efficiently. I'm using the Lion chop service regularly now and it's a good and reliable service. Just recently one of my chops was damaged and Lion replaced it quickly and with no issue. Thank you for your ongoing hard work to keep us working. I recommend Lion to my students all the time.”

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Posted 1 year ago

“First class help and service”

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Posted 1 year ago

“Having set up my picture framing business less than a year ago I am more than happy with the service and help I have received.”

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Posted 1 year ago

“You are so prompt the goods arrive before I get any notification. Excellent service”

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Posted 1 year ago

“I’ve been using Lion Picture Framing for many many years and they have definitely upped their game in the last few years. The service is outstanding and the customer service is among the best. Very friendly and get any issue sorted immediately (which I might add is few and far between) Anyone thinking of getting into Picture Framing would be advised to make Lion one of their top accounts 👍 Yorks Framing”

Helpful Report

Posted 1 year ago

LION Picture Framing Supplies LTD is rated 4.8 based on 6,552 reviews