LION Picture Framing Supplies LTD Reviews

Name: LION Picture Framing Supplies LTD
Address: 148 Garrison Street, Birmingham, Birmingham
Rating: 4.77

4.8 Rating 6,554 Reviews

95 %

of reviewers recommend LION Picture Framing Supplies LTD

Company Reviews

Questions

Metrics

4.8

Based on 6,554 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0121 773 1230

Email:

info@lionpic.co.uk

Location:

148 Garrison Street,
Birmingham
Birmingham
B9 4BN

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LION Picture Framing Supplies LTD 5 star review on 1st September 2024

Martin Truefitt-Baker

LION Picture Framing Supplies LTD 5 star review on 10th May 2024

Jonathan Jackson

LION Picture Framing Supplies LTD 5 star review on 2nd April 2024

John Grealis

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lion lost my internet order initially, but when I called they got the order right out to me the next day. I was impressed with the packing of the matboard that kept the material from being damaged. Not the case in the past with other vendors.”

Helpful Report

Posted 6 years ago

Thank you for your feedback, we're very happy to hear our team quickly resolved the issue with your order and that we exceeded your expectations on the packaging as well. Regards, LION

Posted 6 years ago

“I ordered a few packs of mounting card on Monday morning and it was delivered first thing on Tuesday morning. Excellent service.”

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(CONTACTED) - Posted 6 years ago

“Very efficient service. Arrived on time, we’ll packed and exactly as ordered.”

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Posted 6 years ago

“Thank you for your very efficient and speedy service, frames are built and look great.”

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Posted 6 years ago

“Spot on service, materials and delivery!”

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Posted 6 years ago

“Very happy with the advice and service from Lion. Julia provided excellent advice on first contact which enabled me to receive chevrons very quickly. Chevrons arrived promptly, well packaged and ready for display. Looking forward to making Lion our main supplier.”

Helpful Report

Posted 6 years ago

Thank you for your feedback! We're very happy to hear we've exceeded your expectations and will make sure to pass on your feedback to Julia. Regards, LION

Posted 6 years ago

“Ordered and delivers . Very good service and always on time.”

LION Picture Framing Supplies LTD 5 star review on 13th August 2019

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(TW) - Posted 6 years ago

“After years and years of coming to the trade counter with my bits of paper and looking for items in the warehouse, for the first time I used the service where I send in my requirements online and two hours later they are all there present and correct when I get there to collect, complete with invoice with 5% discount. Brilliant”

Helpful Report

Posted 6 years ago

Hiya, Thank you for your feedback! Great to see your online ordering experience was brilliant. A large proportion of our customers have now converted to online ordering and have noticed the same also! Best regards, Lion.

Posted 6 years ago

“very quick and good service”

Helpful Report

(INVD) - Posted 6 years ago

“Very helpful with discussing moulding for my paintings - and extremely quick despatch of samples. All I now have to do, is to choose which one I need - and then I will use the useful ‘chop’ service.”

Helpful Report

Posted 6 years ago

Thank you for your feedback! The Chop Service is a really efficient way for our customers to order mouldings. We look forward to supplying you in future. Regards, LION

Posted 6 years ago

“Aways fast and accurate service”

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(INTERNAL) - Posted 6 years ago

“Very efficient service, items arrived in good time and in perfect condition.”

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Posted 6 years ago

“Excelent service”

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Posted 6 years ago

“After mistakes on the last two orders involving the courier, Lion sorted this order out with no problems, than you.”

Helpful Report

Posted 6 years ago

Dear customer, many thanks for your review. Unfortunately when it comes to external couriers it is out of our hand but we will try our best to get the query resolved as soon as possible for you. Best regards, Lion.

Posted 6 years ago

“Great service prompt delivery”

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Posted 6 years ago

“Excellent service as always.”

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(INTERNAL) - Posted 6 years ago

“I ordered a couple of sample mouldings and they arrived the following day. Excellent customer service and super fast delivery- thank you Lions!”

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Posted 6 years ago

“Extremely happy with the results of the chop service and quality of the bare wood mouldings. Very fast turn around too.”

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Posted 6 years ago

“Contacted Lion to ask enquire about some samples of their “Padstow” range. Julia was very helpful and sent out a chevron of each product from which I’ve been able to select which would best suit my paintings. Great service. Thanks”

Helpful Report

Posted 6 years ago

Thank you for your feedback! It's great to hear from happy customers. We'll make sure this is passed on to Julia and the team. Regards, LION

Posted 6 years ago

“LOGAN 301 MOUNT CUTTER IS AN MARVELOUS HOME MOUNT CUTTER EASY TO USE AND PROFESSIONAL FINISH TO MOUNTS WOULD RECOMMEND TO ANY ARTIST WHO WANTS TO MOUNT THEIR OWN PICTURES.LION WAS VERY EASY TO DEAL WITH AND ITEM ARRIVED ON TIE AND IN GOOD CONDITION”

Helpful Report

Posted 6 years ago

LION Picture Framing Supplies LTD is rated 4.8 based on 6,554 reviews