LION Picture Framing Supplies LTD Reviews

Name: LION Picture Framing Supplies LTD
Address: 148 Garrison Street, Birmingham, Birmingham
Rating: 4.77

4.8 Rating 6,554 Reviews

95 %

of reviewers recommend LION Picture Framing Supplies LTD

Company Reviews

Questions

Metrics

4.8

Based on 6,554 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0121 773 1230

Email:

info@lionpic.co.uk

Location:

148 Garrison Street,
Birmingham
Birmingham
B9 4BN

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LION Picture Framing Supplies LTD 5 star review on 1st September 2024

Martin Truefitt-Baker

LION Picture Framing Supplies LTD 5 star review on 10th May 2024

Jonathan Jackson

LION Picture Framing Supplies LTD 5 star review on 2nd April 2024

John Grealis

Anonymous

Anonymous // 01/01/2019

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“Item in stock and ready for us to collect, overall a good experience.”

Helpful Report

Posted 7 years ago

“I was very impressed with the quick service, quality of packing, and ease of ordering.”

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Posted 7 years ago

“ordered foam board. The packaging was badly damaged as was some of the foam board. I was not in when it was delivered, otherwise I would have refused delivery.”

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Posted 7 years ago

“Efficient and great customer service, plus an easy to use website”

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(TW) - Posted 7 years ago

“It really is wonderful to deal with a company whom wholly understand the meaning of true customer service. It is much appreciated, thank you.”

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Posted 7 years ago

“Ordering online was straightforward, unfortunately, DPD didn't deliver when they were supposed to, and although this wasn't the fault of Lion, the customer service I received when I contacted you to rectify this urgent problem was less than satisfactory. Staff gave the impression it wasn't really their problem which, with no way to contact DPD and an error message on my tracking number, left me with no options.”

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Posted 7 years ago

“Have found both staff and service received excellent. Always willing to help with any problems. Deliveries always prompt. Like the stock advice when ordering on line.”

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(INTERNAL) - Posted 7 years ago

“Chop service works brilliantly, saves time and wastage and enables a access to whole range of moulding without having to hold stocks. Turnaround from order to delivery excellent.”

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Posted 7 years ago

“Dry efficient. Goods came within days many thanks”

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Posted 7 years ago

“Like always...brilliant service. Very quick delivery! Many thanks”

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Posted 7 years ago

“Great company, good priced frames. Communication is very good. Would definitely recommend. Free delivery which came next day over a very low minimum spend”

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Posted 7 years ago

“Very fast and helpful , great range of products and mouldings also printing paper etc .”

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(INTERNAL) - Posted 7 years ago

“All good, delivery arrived as required well packed. Very pleased.”

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Posted 7 years ago

“Prompt and reliable next day delivery of order including selection of frame samples , great service ....”

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Posted 7 years ago

“Helpful staff, efficient delivery”

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Posted 7 years ago

“The service and everything was good, unfortunately everything seems to get damaged in the post ! I have written an email about this complaining but have received no reply.”

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Posted 7 years ago

“Ordering process online is great. Ordered by 12 noon on Friday however Moulding was not delivered next day by the Monday as per promise the DX Freight was delayed by a day and moulding did not arrive until the Tuesday. Sundries arrived on the Monday as per. However was delayed in getting work done as a consequence of late arrival of moulding.”

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Posted 7 years ago

“Although I’m what is classed as a ‘hobby framer’ I’ve always found Lion to be patient and friendly, with a first class service to boot. Never had any problems.”

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Posted 7 years ago

“Failed to get router bits for a Fletcher machine from anywhere in the UK..until I tried Lion .. Thank you for stocking them.”

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Posted 7 years ago

“Friendly helpful and knowledgeable staff. Ordered on line and goods were promptly picked. Alan behind counter particularly helpful. Well done.”

Helpful Report

Posted 7 years ago

LION Picture Framing Supplies LTD is rated 4.8 based on 6,554 reviews