LION Picture Framing Supplies LTD Reviews

Name: LION Picture Framing Supplies LTD
Address: 148 Garrison Street, Birmingham, Birmingham
Rating: 4.77

4.8 Rating 6,555 Reviews

95 %

of reviewers recommend LION Picture Framing Supplies LTD

Company Reviews

Questions

Metrics

4.8

Based on 6,555 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0121 773 1230

Email:

info@lionpic.co.uk

Location:

148 Garrison Street,
Birmingham
Birmingham
B9 4BN

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LION Picture Framing Supplies LTD 5 star review on 1st September 2024

Martin Truefitt-Baker

LION Picture Framing Supplies LTD 5 star review on 10th May 2024

Jonathan Jackson

LION Picture Framing Supplies LTD 5 star review on 2nd April 2024

John Grealis

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Usually I would be giving Lion its routine "very good", but not so great with this latest order, 994041. Perhaps with the loss of a large proportion of my discount I am now becoming more critical of the quality of product I receive, but fortunately, upon collection, I spotted that the lengths of L1922 allocated to me were badly bent such as to be unsuitable for the larger frame I needed to manufacture. They both had a 45 degree cut at one end which I thought strange - were they an earlier return? However, what I didn't notice at the collection was that the L2737 chevron I had ordered and been acknowledged was an L2738, nor that the "use by" date on the purchased gold frame putty 9433, expired in 2017. I emailed about the putty late last week, but am awaiting a response. I will add that the bent moulding was replaced promptly and without question, but if it had been a delivery, not a collection, I would have been in trouble to meet my customers weekend deadline.”

Helpful Report

(ML) - Posted 7 years ago

Hiya, Thank you for your feedback. I can see your queries have now been resolved. If you would like to discuss this further please give us a ring on 0121 773 1230. Best regards, Lion.

Posted 7 years ago

“Good range and quality of products knowledgeable and helpful staff and reps that fully understand the challenges of being s framer in todayxmarket place”

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(ML) - Posted 7 years ago

“Prompt order and delivery”

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Posted 7 years ago

“Great service and good quality moulding, never had any problems and always deliver on time. Highly recommended.”

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Posted 7 years ago

“We ordered some frame moulding samples 2 weeks ago; on Monday (15th October) we had an e mail to say they had been dispatched. We still have not received them. I have an exhibition in the first week of November and was hoping to use your services- that obviously won’t be possible now.”

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Posted 7 years ago

“Easy to place orders and prompt delivery at the promised date. Well packaged too.”

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Posted 7 years ago

“Lion staff on the phone were very helpful and knowledgable about my queries. The email enquires solved my need for physical product samples to guide my project. Within 48 hours I had another catalogue to add to my desk! The samples arrived later that week, and allowed me to try before I buy and avoid disappointment. Great service so far.”

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Posted 7 years ago

“Excellent service, easy to order online and arrived the next day.”

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Posted 7 years ago

“Lion are THE best suppliers of framing and accessories out there. Always top quality products and great customer service. Thanks!”

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(ML) - Posted 7 years ago

“first class service .staff always friendly and very helpful”

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Posted 7 years ago

“Excellant service”

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Posted 7 years ago

“Excellent service throughout, quick delivery of goods and well packaged to avoid damage. George on sales has been particularly helpful, many thanks. Austyn Clifford”

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(ML) - Posted 7 years ago

“Always good service and excellent products”

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Posted 7 years ago

“I would prefer the option to advise measurements in imperial I am old fashioned!”

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Posted 7 years ago

“We order materials from Lion a few times a year. Its easy to order on their website and delivery is very quick. Recently I phoned to see when one of the items (a pack of 20) would be back in stock. They immediately offered to split a larger pack and my whole order was made up and delivered the next day. Thank you.”

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(ML) - Posted 7 years ago

“Great service and advise will 100% be using Lion in the future”

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(CONTACTED) - Posted 7 years ago

“Order delivered speedily and fulfilled completely. As a small customer this is much appreciated”

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Posted 7 years ago

“Great service as always”

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Posted 7 years ago

“On time, and in A1 condition. My only request would be that you find something more environmentally friendly than the copious amount of single-use plastic bubblewrap as protection. There must be a better alternative.”

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Posted 7 years ago

“All items were available and it was easy to order on-line. Delivery was very prompt. I'd happily recommend Lion to anyone.”

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Posted 7 years ago

LION Picture Framing Supplies LTD is rated 4.8 based on 6,555 reviews