“Worst ever customer service, have been trying to reach them for past one week, no response and no help with order, can’t cancel or refund also now, worst ever”
“I have been impressed with the amazing high quality products, and the amazing team of experts at the Norwich branch , always smiling, informative and helpful, I always go by their recommendations for my needs and skin type .
Want to thank them on here as they make the buying beauty products a lovely experience . Think your company are lucky to have such great staff representing your brand xx regards Annie”
“Visited the York branch of L'Occitane. Such a helpful group of assistants including Mary. Tried the new limited editions today. Such a helpful lady and so experienced in all the products. A real pleasure to experience outstsnding service. Also met Poppy, a very new assistant. May we wish her all the very best in her career. Thank you very much.”
“I love L'occitane products and buy for myself and my partner. The staff in all the ones I have visited are so helpful and knowledgeable about the products.”
“Always love the products from L'Occitane, and the staff are so knowledgeable. Easy to order online, and it's great to have the choice to pick up in-store or have delivery. Brilliant!”
