Lock Doctor Reviews

Name: Lock Doctor
Rating: 3.87

3.9 Rating 54 Reviews

70 %

of reviewers recommend Lock Doctor

Company Reviews

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Metrics

3.9

Based on 54 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Live Chat

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Phone:

00353 0838558649

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lock Doctor stole $8,160 from Highland Lock and Key in referrals over a 6 year period. They got so bold they claimed to have completed 8 jobs on 82 referrals in 3 months. Under closer scrutiny it turns out they were completing 42 jobs in 3 months not 8. These so called Christians told me they were praying while I was on Hospice. Now I have requested my money and they accused me of suffering from fantasies. They overcharge and lie to their customers as I have been called back to jobs I referred to them to finish work they were paid for. They also tried to steal my customers but failed due to incompetence. Hire someone else, they are crooks.”

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Posted 4 years ago

“Got a window lock yesterday from them yesterday, gave me sound advise about fitting it. So helpful. Keep up the good work.”

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Posted 4 years ago

“I had Limerick lockdoctor out to repair my front door lock. They did the job fine. The job they did failed after 6 months. I called them out again. They did the job fine but charged 140euro. They charged me for repairing the work they failed to do properly the first time.”

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Posted 4 years ago

“Their customer service is as bad as their actual service. I lost one of my car keys and, via my insurance company, they sent out Lock Doctor to make a new key for me. After they spent a couple of hours at the electrics under the bonnet and the steering wheel off hacking the system to programme the new key (which I have found out since was not necessary to do) the alternator was damaged. It resulted in me not having a car for a week and a 290 euro bill to fix it. After calling them they did not want to know about it and insisted they could not of done that and it was some kind of coincidence, and was told to go and complain to the insurance company instead. I have since found out that it is possible to damage the regulator on the alternator with the kind of unnecessary work they were doing. In short, avoid them if you don't want shoddy work and a company who duck their responsibilities.”

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Posted 4 years ago

“Very prompt, helpful and sympathetic. I would recommend them to any one 😁”

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Posted 6 years ago

“Excellent, very quick tidy and helpful”

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Posted 6 years ago

“Fast response”

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Posted 6 years ago

“Very courteous gent came to repair door and did as best possible. They arrived very promptly was efficient and professional.”

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Posted 6 years ago

“efficient”

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Posted 6 years ago

“I called around 9:30am and Ronan was with me within 2 hours to replace a broken lock on my door. I'd have no hesitation in recommending LockDoctor to anybody else.”

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Posted 6 years ago

“Did not get quote until job was completed, we had to price the job and guess a price.”

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Posted 6 years ago

“Quick efficient and excellent service couldn’t have asked for more.”

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Posted 6 years ago

“Excellent service”

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Posted 6 years ago

“Very efficient and helpful”

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Posted 6 years ago

“Arrived in good time. Addressed the problem quickly and had prices for the replacement parts. Super service. Thanks.”

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Posted 6 years ago

“While initial phone service & work was fine there was no clarity about when the Lock Doctor service people would arrive and the price was quite expensive”

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Posted 6 years ago

“I am very happy with the service I received from Lock Doctor from the first call I made.The girl was very polite and helpful and organized the technician.The technician arrived on time both days and was very nice to explain what I needed and done the service that was required. I have dealt with Lock Doctor before and always a pleasure to do work,I would highly recommend well done”

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Posted 6 years ago

“Reliable, rapid response in a crisis telling me what service could be provided within a reassuring time-frame and at a manageable cost. Defused the crisis put a busy man at ease and delivered the service in a very competent customer friendly way.”

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Posted 6 years ago

“Fast no hassle service excellent”

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Posted 6 years ago

“Excellent service, excellent staff both the lady who answered my query & the locksmith that called were both courteous & professional and dealt with my issue brilliantly. I would highly recommend Lock Doctor.”

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Posted 6 years ago

Lock Doctor is rated 3.9 based on 54 reviews