How would you rate
"Placing an order on line and had a question. Rang company who were very efficient, polite and knowledgeable of the product. Guidance was given. Excellent friendly service."
"The lock that arrived wasn't suitable which was my fault I accept. However returning the lock was at my expense as you would expect but they then took £21 out of a £79 order as a restocking fee!! I mean really?! I would not use this company again or recommend them to others. Very negative experience"