Login
Start Free Trial Are you a business?? Click Here

LOFT Reviews

4.3 Rating 115 Reviews
83 %
of reviewers recommend LOFT
Read LOFT Reviews
Anonymous
Anonymous  // 01/01/2019
Very helpful in sales over the phone. Good quality bed delivered as requested. Great!
Helpful Report
Posted 2 years ago
Thank you for taking the time to leave feedback, we really appreciate it. It’s great to hear you have been happy with the service from LOFT and look forward to helping you again in the future.
Posted 2 years ago
Staff was great from start to finish, great service
Helpful Report
Posted 2 years ago
Thank you for taking the time to leave feedback, we really appreciate it. It’s great to hear you have been happy with the service from LOFT and look forward to helping you again in the future.
Posted 2 years ago
The service you provided was really good and much appreciated at a time when we had been let down by the builder who was meant to be supplying the furniture pack for the properties, I would like to give a mention to alice Gilby who was very professional and easy to work with. Many thanks. Greg.
Helpful Report
Posted 2 years ago
Thank you for taking the time to leave feedback, we really appreciate it. It’s great to hear you have been happy with the service from LOFT and look forward to helping you again in the future.
Posted 2 years ago
Amazing service as always & beautiful furniture delivered next day!
Helpful Report
Posted 2 years ago
Thank you for taking the time to leave feedback, we really appreciate it. It’s great to hear you have been happy with the service from LOFT and look forward to helping you again in the future.
Posted 2 years ago
My tenants could not be happier with their new sofa and dining set, loft were a pleasure to deal with and ensured delivery and installation were no hassle. Thank you
Helpful Report
Posted 2 years ago
Thank you for taking the time to leave feedback, we really appreciate it. It’s great to hear you have been happy with the service from LOFT and look forward to helping you again in the future.
Posted 2 years ago
Really fast and smooth service from start to finish! The dining chairs and dining table I ordered were fantastic quality and look brilliant!
Helpful Report
Posted 2 years ago
Thank you for taking the time to leave feedback, we really appreciate it. It’s great to hear you have been happy with the service from LOFT and look forward to helping you again in the future.
Posted 2 years ago
Great service and a friendly team
Helpful Report
Posted 2 years ago
Thank you for taking the time to leave feedback, we really appreciate it. It’s great to hear you have been happy with the service from LOFT and look forward to helping you again in the future.
Posted 2 years ago
Great service as always
Helpful Report
Posted 2 years ago
Thank you for taking the time to leave feedback, we really appreciate it. It’s great to hear you have been happy with the service from LOFT and look forward to helping you again in the future.
Posted 2 years ago
Jack is brilliant!
Helpful Report
Posted 2 years ago
Thank you for taking the time to leave feedback, we really appreciate it. It’s great to hear you have been happy with the service from LOFT and look forward to helping you again in the future.
Posted 2 years ago
Excellent service. Very helpful delivery staff.
Helpful Report
Posted 2 years ago
Thank you for taking the time to leave feedback, we really appreciate it. It’s great to hear you have been happy with the service from LOFT and look forward to helping you again in the future.
Posted 2 years ago
The staff are friendly enough but when it came to ordering, many items were not available so had to choose other items but our main issue was that they had to come back 3 times due to either delivering half an item or items being damaged. It's been a painful experience and we wont be using them again as a business unfortunately.
Helpful Report
Posted 2 years ago
I am sorry to hear of the issues you have raised. At LOFT we take customer service really seriously and would welcome the opportunity to investigate the matter. Please could you send a summary email to ann.durrell@LOFT.co.uk. Thank you
Posted 2 years ago
Olivia and Siobhan are a great asset and very helpfull
Helpful Report
Posted 2 years ago
Thank you for taking the time to leave feedback, we really appreciate it. It’s great to hear you have been happy with the service from LOFT and look forward to helping you again in the future.
Posted 2 years ago
Good and professional service highly recommended
Helpful Report
Posted 2 years ago
Thank you for taking the time to leave feedback, we really appreciate it. It’s great to hear you have been happy with the service from LOFT and look forward to helping you again in the future.
Posted 2 years ago
I got a great new sofa from Loft. Very happy with it!
Helpful Report
Posted 2 years ago
Thank you for taking the time to leave feedback, we really appreciate it. It’s great to hear you have been happy with the service from LOFT and look forward to helping you again in the future.
Posted 2 years ago
Staff are really helpful in the ordering process and the staff that deliver are polite and will assist you in any way.
Helpful Report
Posted 2 years ago
Thank you for taking the time to leave feedback, we really appreciate it. It’s great to hear you have been happy with the service from LOFT and look forward to helping you again in the future.
Posted 2 years ago
LOFT is rated 4.3 based on 115 reviews