LOFT Reviews

4.3 Rating 115 Reviews

82 %

of reviewers recommend LOFT

4.3

Based on 115 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour

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Delivery

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Customer Service

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How quickly does LOFT resolve customer queries?

Helpful Report

(1 year ago)

Greater than 69% of reviewers feedback is LOFT resolves customer queries within an hour.

Helpful Report

(1 year ago)

94.87%

Industry Average

“ Great customer service! ”

- Claudia

“ Excellent customer service. I amended the order twice right up to the night before delivery and the team were super cooperative and got the order exactly right. ”

- Terri

“ Excellent service Otto has been so helpful. ”

- Jayson Singh

LOFT Reviews

Customer Service - Good