Hello Trudi,
We don't believe during these difficult times that to wait a week for dispatch is a long time but we understand you are disappointed. You haven't made any attempt to contact us regarding your order as we could have updated you to let you know that we were waiting for one of your products to be delivered. This arrived on Saturday and will be dispatched to you today.
“Excellent service . Normally I walk to the salon and buy the products but with the salon closed I used the on line service . Surprised and delighted to have it hand delivered to my door as soon as my order was processed. Will definitely use again.”
“Although i havent received item yet... hope it comes soon the process to order was very easy and I liked the fact you can choose free samples.. it helps when choosing what to buy next!”