“I ordered 2 items. You put them, unnecessarily, into a box too deep to fit into our letterbox causing an unnecessary trip to pick up the 2 items 2 miles away. Redesign your packaging because i wont purchase from you again until you do.”
Good morning, We're sorry that you were unhappy about having to pick up your parcel. You do have the option to have orders delivered to a business or different address if you're not likely to be home. Many of our customers choose this option. Your order was also sent signed for due to the value so you would have had to be at home anyway to sign for it.
We would have been surprised if one of your items would have fitted into a letter box anyway even in a smaller box and we package two + items into a box at all times.
Best regards. Logicalskincare Team
We're sorry you haven't received your product. As you know, we have followed this up with our carrier and we are keeping in touch with you about this and will follow up if the product isn't delivered.
Thank you for your patience.
“I'm very happy to have found Logicalskincare for all my Dermalogica products. As well as very competitive prices, the website is clear and easy for ordering these wonderful products”
“They responded to my query, although the product was out of stock they reordered timeously as they said and depatched it to me as indicated. Great product, great service. What more can you ask for!”
“Products are absolutely brilliant and have noticed immediate results. Delivery was on time and products packaged well. Will definitely use Logical skincare again.”
“Really like the Age Smart Super Rich Repair. Discovered it some years ago and eventually discovered the Logicalskincare web site where I now purchase it at an excellent price even compared to other online sites.
I am an older quite mature woman and I have persistent rhinitis so have to be very careful with face creams and other facial products. Use the cream once or twice per day.
Have now discovered the tinted moisture and also like the hand and nail cream”
