“Great company. Quick delivery and I wouldn't buy my dermalogica products from anyone else. Gutted I didn't receive my samples but it wouldn't stop me buying from here again”
“Always quick delivery. The only place I'd buy my dermalogica products from. Gutted I didn't get my samples this time but wouldn't stop me buying again”
“Really impressed how quick my moisturiser came but I emailed them twice with the same query regarding a cleanser but no one responded. This has happened twice before a few months ago (even before current situation of closures so they can’t blame it on shortage of staff or limited access to emails etc). Which is a shame because I will have to buy a cleanser from somewhere else...”
Hello, We did receive your questions about the double cleanse duo and replied at 12.36pm on the same day, 15 minutes after your email came into us. We would say this is pretty good service. Perhaps you've just missed it? Perhaps it went into your junk mail? It's very disappointing to get a negative review from you as you've bought many times from us and frequently ask questions to which we always reply.
Customer service is the most important part of our business and, as you can see from above, we responded very quickly.
Regards.
Logicalskincare team
“Was very simple to use the website and buy the products I wanted. They arrived promptly and was exactly what I wanted.
Many thanks! Will shop here again!”
