“This was the first time I have used logicalskincare. I was very happy with the competitive prices and the the fast delivery.
There was only one little thing one of my products the seal was not quite open but on it last little thread and as it was for a present it doesn’t look great! However overall I happy with everything else.”
“Delivery was speedy and free however the product had leaked all over the box so that was annoying as the product is expensive and have lost quite a bit”
Hello Chloe,
We appreciate your feedback and are sorry that your product had leaked in the box. If you had contacted us directly we would have advised you that we would take the product back and replace it with a new one. There must have been something wrong with the seal or pump deeming the product faulty.
It's still possible to return, so please get in touch if you wish to follow these steps.
Kind regards.
The Logicalskincare Team
“This company sells dermalogica products at consistently great prices and on top of that they have special offers and free gifts! Delivery is quick and reliable. There is also information on all products, which is really helpful, and the newsletter has lots of info and advice. It’s the best place to buy from!”
“"\"I ordered the wrong product by mistake and logicalskincare made it so easy to rectify my mistake. It was a pleasure to shop with them..........always.\""”
“Your service and pricing is amazing. I was delighted with your prompt service. I will tell my friends and family about Logicalskincare and I will definitely be using your products in the future.”
Hello, We're sorry that recent orders have been taking longer to reach you. If we knew who you were, we could respond to you personally. If there is ever a delay in posting, we always contact our customers to make sure that they aware of any delay and also give them to opportunity to cancel an order. Otherwise, the delay is not down to Logicalskincare as orders placed by 2pm are dispatched same day Monday to Friday. It may be a delay on the part of Royal Mail which is, of course, beyond our control. If you'd like to get in touch to allow us to discuss this with you, we'd be happy to have a conversation with you as this is very disappointing as our reviews are always extremely positive and it would have been useful to find out what has gone wrong recently. Best regards. The Logicalskincare Team
Posted 7 years ago
Hello, We're sorry that recent orders have been taking longer to reach you. If we knew who you were, we could respond to you personally. If there is ever a delay in posting, we always contact our customers to make sure that they aware of any delay and also give them to opportunity to cancel an order. Otherwise, the delay is not down to Logicalskincare as orders placed by 2pm are dispatched same day Monday to Friday. It may be a delay on the part of Royal Mail which is, of course, beyond our control. If you'd like to get in touch to allow us to discuss this with you, we'd be happy to have a conversation with you as this is very disappointing as our reviews are always extremely positive and it would have been useful to find out what has gone wrong recently. Best regards. The Logicalskincare Team
“I have not used Logicalskincare before.
Very prompt delivery including chosen samples.
Most impressed with all aspects of the company will use again.”
