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Lone Star Medicare Reviews

5.0 Rating 453 Reviews
100 %
of reviewers recommend Lone Star Medicare
5.0
Based on 453 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
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About Lone Star Medicare:

We are a licensed, independent insurance agency specializing in Medicare Supplements, Medigap, Medicare Advantage, and Part D plans. We provide personal service and one stop shopping to compare options with a selection of top rated insurance companies. Our mission is to help you get the best coverage and price for your unique situation.

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Phone:

855-625-7633

Email:

admin@lonestarmedicare.com

Location:

7805 Cooper Ln. Suite #209Austin, TX 78745,,
7805 Cooper Ln. Suite #209Austin, TX 78745,
Austin, TX
78745

Anonymous
Anonymous  // 01/01/2019
Ben was very courteous and helpful in his explanations of different medicare options.
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Posted 9 years ago
Sherry, Thank you for the kind words. It’s been our pleasure working with you and we look forward to our continued relationship.
Posted 9 years ago
In my confusion of seeking guidance for Medigap coverage and a prescription drug plan, I found Med & Life. Mr. Ben Rodriquez is professional, personable, extremely efficient and has gone the extra distance to make sure I have the best coverage as I enter into retirement years. I can't say enough positive about this organization and especially Mr. Rodriquez. W. Brown
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Posted 9 years ago
William, Thank you for the great feedback. We’re pleased to hear that we provided you with great service and addressed all your questions. We value your business and look forward to our continued relationship.
Posted 9 years ago
Ben was excellant at enlighting me in all the confusion I had with medigap insurance. He was kind and understanding and heard my concerns and my needs. Informed me of best policies to do what I wanted from the insurance and staying with in my means . I love him . I would tell anyone about this company and the agent I have.
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Posted 9 years ago
Sherry, Wow! Thank you for the stellar feedback. We’re happy to hear that you had a great experience working with us and that we were able to help out. We look forward to working with you in the future.
Posted 9 years ago
We ar very pleased with the service, suggestions, and professionalism of our agent. I would highly recommend their services for any of your medical supplement or advantage plan needs.
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Posted 9 years ago
Jack, Thank you for the kind words. It’s great to hear that you received such good service working with us. We appreciate our relationship with you and look forward to working with you in the future.
Posted 9 years ago
My dealing was with Ben Rodriquez. (Sp). He was very easy to talk to, explained all my options in a way that was understandable to the average person. When i had a question he was quick to answer and if he couldn't he found the answer for me within 24 hrs or less. Very pleased, I would definitely recommend him to anyone needing help with medicare.
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Posted 9 years ago
Cheryl, Thank you for the positive feedback. We’re pleased to hear that we provided you with great service and addressed all your questions. We value your business and look forward to our continued relationship.
Posted 9 years ago
The representative Ben Rodriguez found the perfect solutions for my mom's medicare supplement and prescription needs. I was trying to figure these things out on my own but I have never heard of most of the medicare information. I gave Ben the information he needed and he found some different products for my mom then he explained what he chose and why, like laws that govern what was available to her. I am very happy.
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Posted 9 years ago
Dawn, Thank you for the positive note! We’re happy to hear that you had a great experience working with us and that we were able to provide you with a solution that fit your Mom’s needs. It’s been a pleasure working with you and we look forward to our continued relationship.
Posted 9 years ago
Ben has been very thorough in enrolling me in the Medicare program for the first time. He helped me select suitable coverage which includes health fitness at my YMCA and that was very important to me. He also checked on my fitness coverage when the Y couldn't find me in their database because they were looking in the wrong one! He has answered every question and supplied all info I needed.
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Posted 9 years ago
Beverly, Thank you for the great feedback. We are happy to hear that all your needs were taken care of during your initial enrollment for Medicare. We appreciate our relationship with you and look forward to working with you in the future.
Posted 9 years ago
Ben was very helpful in explaining this insurance to us. He followed thru with us and had good communication. It made the whole confusing process less stressful and easy with his help.
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Posted 9 years ago
Ron, Thank you for the kind words. We're happy to hear that our services simplified this process for you. We appreciate your business and look forward to our continued relationship.
Posted 9 years ago
the agent was very helpful and knowledgeable.
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Posted 9 years ago
Netra, Thanks for the positive feedback. We appreciate your business and look forward to our continued relationship.
Posted 9 years ago
I spoke with 3 different insurance agents concerning my Medicare Supplement Insurance and all 3 came back with the same coverage however I was impressed with Ben Rodriguez on our phone call and so I chose to use him. I also had a meeting in person with Ben to complete the application process because I wanted to meet him face to face and I was impressed with him in person as well. He was very helpful during the entire process. The insurance company had made an error in putting my information and Ben was on top of that with the insurance company to have that resolved. I have already told one friend that will be 65 later this year that when he starts looking for his coverage that I want him to contact Ben and he told me that since I had such good things to say about Ben, he would contact him. I will recommend Ben to anyone that I know who is turning 65.
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Posted 9 years ago
Buddy, Wow! We really appreciate your thoughtful comments. We are so happy to hear you had a great experience working with us and are grateful for your recommendation to your friends. We value your business and look forward to our continued relationship.
Posted 9 years ago
Ben's been very helpful. I'm signed up and feel I'll get help every year when needed. Thank you for your service.
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Posted 9 years ago
Syd, Thanks for the positive note. We look forward to our ongoing relationship and are here for you if you need anything else.
Posted 9 years ago
Thus far my expieriences have been very favorable. From all of my medical providers to the questions that I may have from my insurance providers . Questions are answered promptly and all involved have been very helpful!
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Posted 9 years ago
Howard, Thanks for the kind words. We're happy to hear that you've been pleased with the service you've received. We appreciate your business and look forward to our continued relationship.
Posted 9 years ago
As a former state of Texas employee I worked in SNAP, Medicaid and Tanf eligibility. I worked for the OIG and investigated fraud and non fraud overpayments. I represented the state in Administrative hearings and served as a specialist for the Ombudsmen. I also worked as a Child Support officer and wrote establishment court orders and represented the state in court on enforcement orders. I consider myself an intelligent person who can read and understan complex policy. However, understanding Medicare and trying to figure out my options as a disabled person under 65 was a frustrating and confusing process. I am grateful to Ben Rodriguez for taking the time to explain all my options and finding a plan that not only fit my needs but also stayed within my budget. Thanks for having womderful, caring people like Ben in your employ.
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Posted 9 years ago
Santa, We are blown away by your wonderful feedback! Thank you so much for the thoughtful comments. It’s been our pleasure working with you and we look forward to our continued relationship.
Posted 9 years ago
Ben, the agent who took care of me, is very reliable, very professional and very helpful in making you understand the program you are in. He really help with choosing the best program, even with medication and pharmacies to choose. I am very happy he could help me.
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Posted 9 years ago
Jacqueline, Thank you for the thoughtful comments. We’re happy to hear that you had a great experience working with us and that we were able to help out. We look forward to our continued relationship.
Posted 9 years ago
Ben is very professional to guide me to introduce, elaborate, select and register my needed insurance policy. I do recommend this guy.
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Posted 9 years ago
Austin, Thank you for the kind words. We were happy to help out and appreciate your business. We look forward to our continued relationship.
Posted 9 years ago
Ben Has been such a great information person,customer service person, I truly feel that he has taken care of my needs. Excellent in communication and caring. A great asset to your company. Lena Childress. ????????
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Posted 9 years ago
Lena, Thank you for the positive note! It’s great to hear you had such a good experience working with us. It’s been a pleasure working with you and we look forward to our continued relationship.
Posted 9 years ago
I learned about MedLife from my brother. He had a friend who had used them and was highly satisfied with the company. My brother was also very pleased with the service he had received from MedLife. I'm happy to report that I also am a very satisfied customer. My rep. , Ben Rodriguez, took me through several plans and helped me choose one that best fit my needs. He has answered all my questions and continues to provide a high level of service. I highly recommend MedLife. Regards, Bill Deeks
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Posted 9 years ago
Hi Bill, Thank you for the great feedback! We’re happy to hear that all your questions were answered and that the service you received was consistent with what you’d heard about us. We look forward to working with you in the future.
Posted 9 years ago
Everything I was looking for was explained in depth. My agent was not trying to sell me just anything to get a sell, only what I was interested in. Thanks for such a perfessional person.
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Posted 9 years ago
Hi Sandra, We were happy to help out! Thanks for the positive note. We’re looking forward to working with you in the future.
Posted 9 years ago
The agent was very helpful and knowledgeable. He made a process which sounded very complicated into one that was very easy for me. I sincerely appreciate all the help you gave me.
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Posted 9 years ago
Hi Paula, Thank you for the kind words. We’re happy to hear that you received excellent service regarding your Medicare Supplement. It’s been a pleasure working with you.
Posted 9 years ago
Mr. Ben Rodriquez has been superb. He answered all questions, was prompt and polite, and appreciated that I did not understand a lot about insurance and Medicare. I recommend him highly, and am most appreciative that he was available to help me as I just turned 65 and of course needed Medicare. I am most appreciative of him and of your service.
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Posted 9 years ago
Hi David, Thanks for the great feedback! We're happy you found such value in the services we offer and look forward to providing any assistance you may need in the future.
Posted 9 years ago
Lone Star Medicare is rated 5.0 based on 453 reviews