Long Eaton Appliance Company Reviews

Name: Long Eaton Appliance Company
Address: Unit 1 Acton Ave.Fields Farm Rd.Long Eaton, Unit 1 Acton Ave.Fields Farm Rd.Long Eaton, Nottingham
Rating: 4.86

4.9 Rating 1,684 Reviews

97 %

of reviewers recommend Long Eaton Appliance Company

Company Reviews

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Metrics

4.9

Based on 1,684 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0115 946 2555

Email:

sales@leaco.co.uk

Location:

Unit 1 Acton Ave.Fields Farm Rd.Long Eaton,
Unit 1 Acton Ave.Fields Farm Rd.Long Eaton
Nottingham
NG10 1GA

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Service Review: I'd never heard of Long Eaton before, but I would almost make them my first port of call in the future. I called because the price wasn't on the website, and spoke to Michael. It's so refreshing to deal with someone as lovely, helpful and efficient as he was. The ordering was made easy, he chased a supplier to check stock and called me back within minutes, and the delivery process was a dream - Michael gave me a day and told me who it would be with, they called the day before to arrange a time slot, and then the delivery guys called again 15 minutes before they arrived. Love, love, love Long Eaton! Product Review - Smeg Alba copper 1.5 kitchen sink: I didn't love it as much as I thought I would. It's more of a rose gold colour, to be honest, but it's still quite pretty. It's also not as reflective as I was hoping. Oddly, the drainers are really reflective and are exactly the tone and finish that I was after, so I'm not quite sure what's happened there. That being said, I'm thrilled the drainers/waste kit were included, as those didn't feature on the listing anywhere and I was going to have to hide the cost (£40+ each!) of sourcing them separately from the Old Man! Another surprise, is that there is a pre-drilled tap hole that also isn't indicated on any of the images, specifications, product descriptions, installation diagrams etc...unless I missed something. As it happens, we'll just mount the tap there, but we were hoping to have the option of sink mount or deck mount. I might have been really annoyed if we were dead-set on deck mounting that tap. Like I said, I might very well have missed something on the listing, so no worries really. Or perhaps, if you're in the trade, a lot of these things are obvious, but not to the average consumer. A very good experience overall.”

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Posted 7 years ago

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Posted 7 years ago

“Fantastic service - reliable and easy to communicate with. Everyone was very helpful and the prices are fantastic!”

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Posted 7 years ago

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Posted 7 years ago

“Helpful, best prices, tip top sales team. After having a helish experience with a different online electrical retailer it was a pleasure to speak to Lomg Eaton, my desired cooker wasn’t easily available but Micheal from the sales team went out of his way to source it from a manufacturer and had it delivered just in time for Christmas . All I had to do was choose my item and they did the rest with zero hassle. Can’t speak highly enough of this retailer”

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Posted 7 years ago

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Posted 7 years ago

“Efficient service and competitive prices from the team. The product I had picked had been superseded but the guys led me in the right direction. They kept me informed at every step. The only quibble was that they ordered the newer model before I had actually okayed it. Still, happy with the product though.”

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Posted 7 years ago

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Posted 7 years ago

“We are pleased with the service we ave received from the company and will certainly use Long Eaton Appliance Company for any future purchases of kitchen goods.”

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Posted 7 years ago

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Posted 7 years ago

“Contacted by phone the recipient was very courteous and helpful. Good communications through to delivery day and items arrived on the date promised within the time range provided. All in all excellent service provided. Cooker and hood yet to be installed but appear pristine.”

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Posted 7 years ago

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Posted 7 years ago

“Great people to deal with , would certainly use again .”

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Posted 7 years ago

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Posted 7 years ago

“Excellent service”

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Posted 7 years ago

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Posted 7 years ago

“Had exactly what we were looking for. They arranged a delivery date and stuck to when it was. The oven is great! Exactly what we were looking for”

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Posted 7 years ago

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Posted 7 years ago

“Wanted a particular Miele dishwasher and searched for the best price.LEAC offered the best price. Unfortunately the model was not in stock, but staff kept me informed at all stages. Delivery was simple. Good staff, good system and great product.”

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Posted 7 years ago

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Posted 7 years ago

“Long Eaton appliance company provided a diligent and full advisory service on our recent purchases. They were extremely competitive on price which included delivery. They were able to store our equipment until we were able to take delivery but because Neff we’re running a grocery voucher system long Eaton went out of their way to provide the qualifying details so we could take advantage of that offer. It was an absolute pleasure dealing with them I have no hesitation recommending them and will use them again without question.”

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Posted 7 years ago

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Posted 7 years ago

“Very nice company to do business with, friendly and helpful staff.”

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Posted 7 years ago

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Posted 7 years ago

“Order made easily via the web site. Communications good and delivery good. Item very good at competitive price.”

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Posted 7 years ago

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Posted 7 years ago

“Bought a Rangemaster cooker over the phone and was given excellent advice and service by Michael. Cooker arrived in the expected 3 weeks. The whole transaction was impecable.”

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Posted 7 years ago

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Posted 7 years ago

“Bought our neff cooker hood from here fantastic service, was delivered on time and after sales they were very helpful. Would defiantly recommend.”

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Posted 7 years ago

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Posted 7 years ago

“Great service from phoning for advice until delivery”

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Posted 7 years ago

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Posted 7 years ago

“Your returns policy is unacceptable. I shall not be using your company again.”

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Posted 7 years ago

Sorry to hear your feelings in this matter are not happy, but having spoken to you this morning on the matter. The tap you ordered was wrongly chosen by yourself , we would have offered a full refund on delivery back to us by yourself or we charge a small amount for our couriers to collect the tap which is what happen in this instant .

Posted 7 years ago

“excellent firm to deal with”

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Posted 7 years ago

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Posted 7 years ago

“Great prices, good products, swift delivery. Only one glitch - two products ordered and only only arrived so had to arrange a second delivery.. hence 4 stars not 5.”

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Posted 7 years ago

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Posted 7 years ago

“great price for our rangemaster ( £400 pound cheaper than our local retailers) . very polite & helpful delivery men, I would highly recommend Long Eaton Appliances to anyone thinking of buying new kitchen appliances. M.Payne”

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Posted 7 years ago

Long Eaton Appliance Company is rated 4.9 based on 1,684 reviews