LOOK ETERNAL Reviews

Name: LOOK ETERNAL
Rating: 4.56

4.6 Rating 131 Reviews

90 %

of reviewers recommend LOOK ETERNAL

Company Reviews

Questions

Metrics

4.6

Based on 131 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

0116 2777 220

Email:

care@looketernal.com

Write Your review

Tell us how LOOK ETERNAL made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

LOOK ETERNAL 5 star review on 9th July 2018

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“placed an order on 18th May and immediately realised I'd ordered the wrong item. Immediately sent an e-mail advising you of my mistake. No reply. Tried phoning several times but never any answer. Sent another e-mail after the goods arrived and again tried phoning several times. Still no response. I'd like to return the goods. Please advise.”

Helpful Report

Posted 4 years ago

“Never received item. No email replied, no call answered.”

Helpful Report

Posted 4 years ago

“Delivery was prompt but one item that was ordered was not delivered but was charged for. According to the website orders over £15 are free delivery but I was charged £2.95. Tried to call Care Line on several occasions but no one answered. Sent email but still no response.”

Helpful Report

Posted 4 years ago

Thank you for your feedback, we apologise for this issue that you experienced due to a internal I.T software update. We have now sent you some free smaples in the post. We hope you enjoy!

Posted 4 years ago

“Goods are fine, delivery fine but, be happy with your purchases. Returns are free but getting a refund is real hard work. I had to use the resolution centre at Paypal in the end.”

Helpful Report

Posted 5 years ago

“Firstly, I haven’t received any confirmation email so didn’t know what is going on with my order. A week later, We received wrong product and I sent complaints, but haven’t heard any respond from them. We are very disappointed of their service and will never order from them again :(”

Helpful Report

Posted 5 years ago

“On the 23rd Dec 2017 I purchased 3 Ren Grab and Go Travel Kits from Saffron Pharmacy online from their website at a total cost of £54. Over 5 months later and I have received neither a refund or the products.”

Helpful Report

Posted 5 years ago

“Never received my product”

Helpful Report

Posted 6 years ago

We're really sorry to hear you have not received your product. Our investigations show that Royal Mail delivered the parcel on the 29th March. We've e-mailed you the tracking information privately. We hope this will resolve the query, if not, please get back in touch.

Posted 6 years ago

LOOK ETERNAL is rated 4.6 based on 131 reviews