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Lovefone Reviews

4.9 Rating 4,733 Reviews
98 %
of reviewers recommend Lovefone
4.9
Based on 4,733 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Lovefone Reviews
Visit Website

Phone:

0207 078 4341

Email:

hello@lovefone.co.uk

Location:

37 Tottenham St
London
W1T 4RU

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Excellent phone repair with fast turn around - great postal service
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Posted 9 years ago
Always first class service and rapid turnaround. This time there was a slight issue with the screen becoming unstuck, and they fixed it free under warranty. Thanks!
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Posted 9 years ago
No wait for an appointment. Quick and professional screen change.
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Posted 9 years ago
It's so nice to deal with friendly people in a real shop (and not a kiosk outside a newsagent) and to see technicians at benches working on phones - it inspires confidence. Book a time online, drop the phone in. Have a coffee, shop a little, it's ready! It's how things should be run.
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Posted 9 years ago
Quick next day delivery and phone was just as described. Very pleased.
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Posted 9 years ago
efficient quick, and reliable service, good value for money . Friendly staff
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Posted 9 years ago
Came to London just a few days ago and, as coming from Japan, I was surprised how customer support or like staffs in general here in London are not friendly and supportive at all. In that case the store staffs I had were so friendly against my unnatural English. I was relieved they fixed my iPhone because my new life just started. Five stars!
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Posted 9 years ago
Expert replacement of my phone's battery in 15 minutes... I am a happy camper...
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Posted 9 years ago
Great website. Installed a new battery on the same day. No fuss.
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Posted 9 years ago
There's a smear mark on my screen. I think the Love Fone technicians could have cleaned this properly. Otherwise, happy with the work that they conducted.
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Posted 9 years ago
Thank you for the feedback. We've checked your order and noticed that your phone has been water damaged and that we cleaned the corrosion. Usually when water gets inside the phone smears appear on the LCD screen. Unfortunately we can't clean these smears and the only way to sort out this cosmetic issue is to replaced the screen assembly. Please get in touch if there's anything else we can help you with.
Posted 9 years ago
Very quick & easy service- ideal for a lunchtime fix! Replaced screen works perfectly :)
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Posted 9 years ago
Sent it on the Thursday, Repaired, and was back with me on the Saturday Morning - amazing turn around!
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Posted 9 years ago
Great service. Fast and efficient and good value for money. Phone now charges perfectly.
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Posted 9 years ago
reasonable price, quick service
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Posted 9 years ago
Great service, lovely people, a very fast turnaround and a very very affordable way to save your waterdamaged phone! Many thanks x
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Posted 9 years ago
Fast service
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Posted 9 years ago
Delighted with the service. Was told the repair to my iPhone would take 30 minutes and it was ! Price was very good and staff friendly
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Posted 9 years ago
They were able to locate the problem with my phone immediately and fixed it in less than the time that they had said they were. Customer service is also very good there and they give out lots of discounts aswell. Keep up the good work
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Posted 9 years ago
Really good quick service. Battery replaced on site within 10mins.
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Posted 9 years ago
Fast repair, reasonably priced
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Posted 9 years ago
Lovefone is rated 4.9 based on 4,733 reviews