Love Aroma Reviews

4.8 Rating 154 Reviews
95 %
of reviewers recommend Love Aroma
Read Love Aroma Reviews
Visit Website

Phone:

01332555984

Email:

info@lovearoma.co.uk

Write Your review

Tell us how Love Aroma made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photos or videos?
Strengthen your review by uploading photos & videos.
Drag files here or browse
(Supported files: jpg, png, mpeg, ogg, mp4 & webm)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
Anonymous
Anonymous  // 01/01/2019
Great customer service, quick responses to customers regarding issues but overall service and website fact poor. Ordered Sunday before 2pm. Online clearly states on the homepage any orders before 2pm will have same day dispatchment. There's even a lovely clock that tells you how long you have left and counts you down. Also tick boxes at payment stage confirming this. When talking to the customer service lady via email apparently Love Aroma do NOT and have NEVER offered same day dispatchment before 2pm. Only reason I ordered on a Sunday - Before Christmas. Probably illegal to advertise this online then. Parcel however turnt up today after being dispatched Monday evening (24hrs after stated dispatchment) to be caringly thrown over my 7ft back fence. Perfect way to treat Candles. Customer service lady however refunded my delivery after I had forgotten to put on the free delivery code which was great service. Everything else was misleading and poor.
Helpful Report
Posted 8 years ago
My experience was disappointing Im afraid. After searching for a couple of hours online, I found exactly what I needed and ordered online with LoveAroma, only to be emailed next day informing me item was out of stock. It was a polite email but you can't help wondering why the website allows you to order something that's out of stock?
Helpful Report
Posted 8 years ago
Ordered a candle on a next day delivery, candle never arrived, subsequently told item was out of stock. I have to say once I made contact with the problem the communication I had back was very good, so wouldn't stop me purchasing from them again.
Helpful Report
Posted 8 years ago
The delivery charges are relatively high.
Helpful Report
Posted 9 years ago
Love Aroma is rated 4.8 based on 154 reviews