Lovehoney Reviews

3.5 Rating 79 Reviews

61 %

of reviewers recommend Lovehoney

Company Reviews

Questions

Metrics

3.5

Based on 79 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Live Chat, Telephone, Email

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What is the customer service number? I have not received my order and every time I try to go in customer services I get a message saying it cannot load

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Asked by SHARON BIRBECK-SIMPSON (1 month ago)

We’re is my order pleasw

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Asked by Amy Desmond (1 month ago)

I would like to order by phone can you supply a phone number -customer service?

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Asked by Theresa (8 months ago)

Hi, is your delivery fast, I will need my items by the 13th

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Asked by Leann (2 years ago)

What is the email address. I want to return some items but I can't gain access to the website. Funny how I can to purchase, but not return.

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Asked by Cheryl Setterfield (2 years ago)

how do I return an item

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Asked by dhmulroney (4 years ago)

The item recently ordered and delivered today does not work. I have removed all the insulating paper discs. I have checked the batteries - they are up to voltage. How do I get a working replacement quickly?

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Asked by Roy Wright (4 years ago)

The item I ordered did not work at all. Obviously defective. How do I get another one?

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Asked by Pat Papaycik (4 years ago)

still waiting for someone to answer. Hopefully you are not the usual charleton who doesn't even give me my money back. Try answering the question so I can send it back.

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Answered by Pat Papaycik (4 years ago)

need to return item as ordered two by mistake

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Asked by judith massingham (4 years ago)

I have an item to return that is a misfit how do I do this

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Asked by Pat reeves (4 years ago)

dildotoobig

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Answered by stephen thewliss (4 years ago)

I have received an item via Royal Mail today (11/3 19),which has arrived damaged. I have no problem with Royal Mail, as the Item was well packed and boxed and un damaged through the Post. There is damage to the Item that I ordered, I have tried to make a phone call to you , but was left unanswered, Please could you let me know the procedure to return the item to you for replacement , Many Thanks Mr M Truran Order Number 16436160 Order Date 8 March 2019

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Asked by Mr M Truran (5 years ago)