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Lowes Reviews

1.7 Rating 965 Reviews
B
Happiness Grade
B

Customer Service - Good

77.31%
Industry Average
Vicki in your customer service department in the Chico, CA store was excellent, courteous, knowledgeable and instrumental in helping me with my project! I am grateful for her help.
posted 2 months ago - Kathy
The interface is clean and user-friendly. Operations are smooth and uninterrupted. Customer service is reliable and responsive. A very satisfying experience.
posted 2 months ago - Smith Ward
The interface is clean and user-friendly. Operations are smooth and uninterrupted. Customer service is reliable and responsive. A very satisfying experience.
posted 2 months ago - Smith Ward
Th delivery company that Lowe’s uses has really great people working for them. The company is XDT and Theo and Peter were my delivery guys. They delivered my mom’s stove and microwave, were kind and professional and I’m glad to have gotten good service. Thanks Lowe’s! We’ll buy from you again!
posted 2 months ago - Colleen Stephens
Charlene in the Castlerock, Colorado Lowes paint department went above and beyond with her service and help in selecting the proper paint and even added advice about the best ways to complete our project efficiently. She was incredible and I/we will look for her again when we shop there.
posted 4 months ago - Lewis Kelley
Thank you Adria at the Smoky point customer service desk for being so nice and going beyond expectations, also thank you Bill the manager. I will remain a loyal customer
posted 4 months ago - Terri
A lady by the name of Nat, was of outstanding service. Extremely helpful and friendly and professional. Excellent hospitality skills. She is based at the Armadale branch in Western Australia. Many thanks to you
posted 4 months ago - Ian Sullivan
A lady by the name of Nat, was of outstanding service. Extremely helpful and friendly and professional. Excellent hospitality skills. She is based at the Armadale branch in Western Australia. Many thanks to you
posted 4 months ago - Ian Sullivan
Lowes Wadsworth Ohio is the very best store I have ever shopped in. I shop at Lowes stores from Florida to Ohio and the service, cleanliness and customer service at the Wadsworth store is the very best.
posted 4 months ago - R Cunningham
I took delivery for a refridgerator on 1/21/06 and the two men were corteous, efficient and extremely resposive to questions. We could'nt be more satisfied with the delivery service.
posted 5 months ago - Tom Parker