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Lowes Reviews

1.6 Rating 879 Reviews
B
Happiness Grade
B

Customer Service - Good

76.37%
Industry Average
I shop at Lowe’s 0503 store a lot. Great customer service. Helpful and friendly. Shout out to Heike ! Thanks
posted 3 weeks ago - Shopper
Outstanding Customer Service from Mike Vinson – Plumbing Department I had an exceptional experience at the Lowe’s store located at 1335 S 300 W, Salt Lake City, UT, thanks to Mike Vinson in the Plumbing Department.
posted 1 month ago - Lida M.
Thank you so much for the excellent customer service there's not too many employees would go out of their way to satisfy their customer.
posted 3 months ago - Anonymous
I’ll preface by stating that the five Lowe’s employees (STORE #1883) whom I had contact with were beyond phenomenal! On 4/30/25, I purchased an electric dryer, and, unfortunately, I can’t recall the name of the employee who serviced me (maybe Rory, Cory, or something similar).
posted 3 months ago - Sylvia Stovall
I shop at the Lowe's in Ventura frequently and I have had nothing but amazing service.
posted 4 months ago - Anonymous
Ordered some items from Lowe’s and it was here overnight. They are so fast and soap prompt, and the service is always great there.
posted 4 months ago - Cathy Ray
I was recently waited on several times by Yolanda at the FRONT check out (self service). Yolanda was AWESOME and did a great job helping me and assisting me with my purchase(s). I think the store on Hinkleville Road, Paducah, KY should let Yolanda know that she goes "above and beyond" to help customers out! Larry Edwards Paducah, KY
posted 4 months ago - Larry Edwards
Today we met Travis Marcus at the Lowe's in Madison. He is knowledgeable and provides great customer service. I would love to see him receive a great promotion for his almost 10 years of service with Lowes. I hope the corporate office and gives him a great bonus.
posted 4 months ago - Curtis & Sheila Bowling
Today we met Travis Marcus at the Lowe's in Madison. He is knowledgeable and provides great customer service. I would love to see him receive a great promotion for his almost 10 years of service with Lowes. I hope the corporate office and gives him a great bonus.
posted 4 months ago - Curtis & Sheila Bowling
The delivery service was less than a good experience with my washer and dryer, however Ginnie and the other gal in appliances at Store 1190 were amazing. She handled my dryer return after noticing a small crack. She turned a very stressful situation into a pleasant one. Many thanks to Ginnie!!! Brett Kennedy
posted 5 months ago - Brett Kennedy