Luxury Legs Reviews

Name: Luxury Legs
Address: Luxury-Legs, Suite 2.1 Stanmore Business & Innovation Centre, Howard Road, Stanmore, Stanmore
Rating: 4.52

4.5 Rating 2,462 Reviews

87 %

of reviewers recommend Luxury Legs

4.5

Based on 2,462 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

020 8731 5265

Email:

sales@luxury-legs.com

Location:

Luxury-Legs, Suite 2.1 Stanmore Business & Innovation Centre, Howard Road, Stanmore
Stanmore
HA7 1GB

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Luxury Legs 1 star review on 14th September 2025

Shannon Beam

Luxury Legs 5 star review on 3rd September 2017

Nancy Tetreault

Luxury Legs 5 star review on 14th July 2016

Steffen Goelkel

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“If I could have left a zero star review I would have. The returns policy is appalling. Received an email saying my return had been received on 24/1 and I would be refunded in 14 days. Instead I have had no refund and they have continued to take my ClearPay payments. Also beware if you return items as they take the £3.95 return cost from the cost of your order. Avoid at all costs. !!”

Helpful Report

Posted 2 years ago

“Easy purchasing process , excellent post sale communication. Unfortunately the item didn't fit so I had to return . Again , easy returns process”

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Posted 2 years ago

“Luxury Legs is the only place I buy jeans from. They have a great selection and I know my size in Mac jeans. They are also very helpful if you call them and have a named day express delivery which is worth it's weight in gold! Thank you,”

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Posted 2 years ago

“The item I ordered did not arrive although it was dispatched quickly. I phoned Luxury Legs and a replacement was sent out immediately. It then arrived the very next day! Excellent customer service. Product lovely quality.”

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Posted 2 years ago

“Very happy with items that I ordered, arrived promptly and in good condition”

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Posted 2 years ago

“Very quick turn around with excellent communications as well as very competitive prices”

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Posted 2 years ago

“Excellent customer service, easy site to navigate and a good range of products at great prices. I was extremely happy with my purchases and the returns and exchange process has been smooth. I am just waiting on a replacement item which I am confident will arrive when indicated.On the down side I am really disappointed with the lack of communication and so far no sign of refunds that are due to me! This is a huge negative against what was a positive experience to start with!”

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Posted 2 years ago

“Livraison ,emballage ,et articles impeccables Tout était parfait . 👍🏼”

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Posted 2 years ago

“Thrilled to find Luxury Legs on line stockists of a make of jeans I like. Very quick service and despatch of the order. Recommend.”

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Posted 2 years ago

“The jeans were too big, therefore I have returned them.,”

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Posted 2 years ago

“Lovely quality trousers hang nicely and are so cosy. Sale bargain enjoyed wearing them.”

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Posted 2 years ago

“This company is absolutely beyond a joke, I am still waiting for a refund 3 weeks after returning some leggings. I would never order anything from luxury legs ever again!!!”

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Posted 2 years ago

“I am very satisfied with your prompt service.”

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Posted 2 years ago

“Happy with my purchase”

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Posted 2 years ago

“Still waiting for a refund, over 2 weeks since I returned an item. All other companies issue refunds within a day or so. I certainly won't be ordering from them again!!!!”

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Posted 2 years ago

“Timlely overseas shipping, they carry a product that is no longer sold in the US that I had been looking for. I received exactly what I was expecting.”

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Posted 2 years ago

“Excellent quality”

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Posted 2 years ago

“Excellent product and very good quality. They support you well and the Material lovely and soft. Very pleased.”

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Posted 2 years ago

“First time dealing with this company and I’m not disappointed…delivery was very quick and items purchased were perfect”

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Posted 2 years ago

“Both Products arrived on time, present. Quality, very well received”

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Posted 2 years ago

Luxury Legs is rated 4.5 based on 2,462 reviews