Luxury Legs Reviews

Name: Luxury Legs
Address: Luxury-Legs, Suite 2.1 Stanmore Business & Innovation Centre, Howard Road, Stanmore, Stanmore
Rating: 4.52

4.5 Rating 2,461 Reviews

87 %

of reviewers recommend Luxury Legs

4.5

Based on 2,461 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

020 8731 5265

Email:

sales@luxury-legs.com

Location:

Luxury-Legs, Suite 2.1 Stanmore Business & Innovation Centre, Howard Road, Stanmore
Stanmore
HA7 1GB

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Luxury Legs 5 star review on 3rd September 2017

Nancy Tetreault

Luxury Legs 5 star review on 14th July 2016

Steffen Goelkel

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful fit for my long legs and gorgeous texture. I particularly appreciated the gloves and nail file to help me protect them from snags. In future I will only buy these long-lasting tights.”

Helpful Report

Posted 8 years ago

“Beautifully packaged and arrived quickly. Large selection of luxury tights including my must have Wilford which last forever and fit superbly.”

Helpful Report

Posted 8 years ago

“I did not received the number tracking when I made my order, my first order with 2 leggings 1 was wrong size I have ordered small size then they shipped XS, and the other was default, so my second order, I did not that they were send it to me or not because I did not received the notice also the enregistrement and the number tracking shipping, fortunately, I have paid it via Paypal so the system was enregistre automatic, the site web is not security to buy online.......!”

Helpful Report

Posted 8 years ago

Thank you for your message regarding your order. Unfortunately the goods we received from the manufacturer were incorrectly labelled and I apologise that they were sent out to you in error. We do pride ourselves on a very high level of customer service and hope you will take an opportunity to purchase from us again.

Posted 8 years ago

“Excellent efficient company to deal with. Would highly recommend”

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Posted 8 years ago

“Next day delivery? I ordered a week ago and my product has still not arrived. I was in on the arranged delivery day - no card no delivery. I received an email from SKY NET with a number to ring - no answer after 20 or more attempts. I emailed and received a call from a different number and was told my item would arrive today. I've even taken the day off work but I just rang Sky Net and they've forgotten me -again. The customer service I received was less than impressive. Other delivery companies have local collection points for convenience but not SKY NET. Please offer your customers an alternative delivery route - Royal Mail for example.”

Helpful Report

Posted 8 years ago

Thank your for your message and please accept our apologies for the confusion surrounding the delivery of your order. Sky Net are normally 100% reliable and this is not their normal level of service. I understand your goods were sent out again using Royal Mail and have now been received. We pride ourselves on an extremely high level of customer service and I do hope you will purchase from us in the future and give us the opportunity to demonstrate this to you. Kind regards, Gayle, Business Support

Posted 8 years ago

“Fast delivery, lovely packaged. Great quality and fit perfect. Will be ordering from you again. Thank you”

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Posted 8 years ago

“Fast delivery, perfect quality. No unpleasant suprises.”

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Posted 8 years ago

“First delivery excellent second delivery took a tad to long my daughter contacted your office and was told due to a postal strike we had not heard that there was one so was a bit disappointed”

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Posted 8 years ago

“Very efficient service and very speedy delivery.”

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Posted 8 years ago

“I bought navy Wolford hold ups to wear to a wedding. Could not buy navy locally at all. Arrived very quickly and great quality. Would definitely recommend Wolford products and buy from this company again.”

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Posted 8 years ago

“I found my favourite tee shirt here- fab quality and at a good price. I originally ordered the wrong size but it was returnable free of charge and the correct size promptly resent. So pleased I found this website”

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Posted 8 years ago

“Luxury Legs are so easy to use from ordering to receiving your goods. They value their customers by rewarding them with special surprises, this time I found a lovely pair of gloves in my package...one happy customer!”

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Posted 8 years ago

“After a hiccup about sizing, original delivery returned and actioned super quick - received the exchange with correct size within 4 working days! Thank you Luxury-Legs”

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Posted 8 years ago

“Excellent service & product-would recommend.”

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Posted 8 years ago

“Some of my items were not in stock but arrived fairly promptly beautifully packed in a black bag. I was impressed with the packing and the discount coupon for further items. However the website had said the items were in stock so I was somewhat surprised to find they were out of stock hence my score of good rather tha very good.”

Helpful Report

Posted 8 years ago

“Used Luxury legs for 1st time,was very impressed with their efficient service.....that is once you got to order via a human being. Trying to order on line proved impossible. So had to pick up a phone and speak to a very helpful gentleman. I ordered Rendezvous leggings,a make I had enjoyed wearing for years,but could no longer find in the shops. They arrived beautifully packaged in a black chiffon bag....next day. Sadly the quality of leggings has gone down....nowhere near as soft,and fabric thinner....very disappointed. But no problem with Luxury Leggings.”

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Posted 8 years ago

“This is the best customer service I have EVER had , speedily posted and pleasant people to deal with .M Weir”

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Posted 8 years ago

“Really impressed by the website, quick delivery, and quick refund, when I had returned something that didn't quite fit me. I would recommend to friends and hope to use again soon!”

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Posted 8 years ago

“I find ordering my tights from you very convenient and practical . Thank you .”

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Posted 8 years ago

“Very satisfied with both the products and the quick and efficient survice Luxury Legs provides .”

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Posted 8 years ago

Luxury Legs is rated 4.5 based on 2,461 reviews