“
I love working with Luxy! Their product is beautiful and user friendly. The customer service is helpful, they reach out to you, and go above and beyond.
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posted 1 month ago
- Melinda
“
I ordered extensions they were beautiful by my hair changed I’m guessing more brassy but I explained to them that I was sorry I hate doing that but they refunded me right away.. great customer service!!! Would definitely count on them again when needed😊
”
posted 1 month ago
- Ericka
“
Had an issue with my order and it was promptly solved. Great reactivity from customer service and the extensions match what is shown online.
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posted 1 month ago
- Anonymous
“
I’ve been following Luxy for a long time, and when I saw their new scalp and thinning fill-ins made with real human hair at an affordable price, I decided to give them a try -- and I’m so glad I did!
The customer service was fantastic, and the samples they sent helped me find the perfect color.
”
posted 2 months ago
- Amanda
“
The best!! Hands down best quality, customer service, and color matching around. This company goes the extra mile to make every customer happy. I will only be buying extensions from Luxy from here on out!
”
posted 4 months ago
- Brittany
“
amazing customer service, oustanding support with ansering questions & finding solutions to the problems with my missing order ! & helping me exhange when it wasnt quite right. i cant belive how wonderful & supporitve Kerry was!! 1000 gold stars !
”
posted 5 months ago
- McKayla
“
I was actually looking at a different company before I went with Luxy. I made the right choice. They're customer service was helpful in getting me the perfect match for my hair color. Shipping was fast. The packaging is beautiful. The hair is beautiful! I'm so happy with my purchase.
”
posted 5 months ago
- Allesha
“
I had some issues with using the codes for my redeemed points and customer service messaged me right back and helped me out several times when the code wasn't working ! They also shipped the same day ! I have worn these extensions for awhile and love them and the quality!
”
posted 6 months ago
- SHERRI
“
Excellent customer service and personalized hair color match. Fast shipping and extensions are high quality! Definitely would recommend.
”
posted 6 months ago
- Heather
“
love it! first time using extensions. great customer service, great product, recommended to use by my hairdresser for my wedding
”
posted 7 months ago
- Olivia
