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Luxy Hair Reviews

4.2 Rating 287 Reviews
A
Happiness Grade
A

Customer Service - Good

93.55%
Industry Average
I’ve been following Luxy for a long time, and when I saw their new scalp and thinning fill-ins made with real human hair at an affordable price, I decided to give them a try -- and I’m so glad I did! The customer service was fantastic, and the samples they sent helped me find the perfect color.
posted 1 month ago - Amanda
The best!! Hands down best quality, customer service, and color matching around. This company goes the extra mile to make every customer happy. I will only be buying extensions from Luxy from here on out!
posted 3 months ago - Brittany
amazing customer service, oustanding support with ansering questions & finding solutions to the problems with my missing order ! & helping me exhange when it wasnt quite right. i cant belive how wonderful & supporitve Kerry was!! 1000 gold stars !
posted 3 months ago - McKayla
I was actually looking at a different company before I went with Luxy. I made the right choice. They're customer service was helpful in getting me the perfect match for my hair color. Shipping was fast. The packaging is beautiful. The hair is beautiful! I'm so happy with my purchase.
posted 3 months ago - Allesha
I had some issues with using the codes for my redeemed points and customer service messaged me right back and helped me out several times when the code wasn't working ! They also shipped the same day ! I have worn these extensions for awhile and love them and the quality!
posted 4 months ago - SHERRI
Excellent customer service and personalized hair color match. Fast shipping and extensions are high quality! Definitely would recommend.
posted 4 months ago - Heather
love it! first time using extensions. great customer service, great product, recommended to use by my hairdresser for my wedding
posted 5 months ago - Olivia
Excellent quality extensions with great customer service
posted 5 months ago - Akshayaa
Definitely one of the best quality hair extensions I’ve had in over 15 years. Feel super soft and thick and blend perfectly. I can tell they are going to last. I live in Australia and they arrived within a few days. Customer service was very prompt regarding colour match enquiry. Very happy with my purchase.
posted 6 months ago - Anonymous
Fabulous service, amazing hair extensions. I will never order anywhere else. My forever pick ❤️🔥
posted 7 months ago - Lisa