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Luxy Hair Reviews

4.3 Rating 232 Reviews
A
Happiness Grade
A

Customer Service - Good

96.88%
Industry Average
Excellent customer service and personalized hair color match. Fast shipping and extensions are high quality! Definitely would recommend.
posted 2 days ago - Heather
love it! first time using extensions. great customer service, great product, recommended to use by my hairdresser for my wedding
posted 2 weeks ago - Olivia
Excellent quality extensions with great customer service
posted 1 month ago - Akshayaa
Definitely one of the best quality hair extensions I’ve had in over 15 years. Feel super soft and thick and blend perfectly. I can tell they are going to last. I live in Australia and they arrived within a few days. Customer service was very prompt regarding colour match enquiry. Very happy with my purchase.
posted 1 month ago - Anonymous
Fabulous service, amazing hair extensions. I will never order anywhere else. My forever pick ❤️🔥
posted 2 months ago - Lisa
I absolutely love the quality of Luxy Hair extensions. Their website offers plenty of brown hair color shades, and I really liked that I could purchase samples so I could easily pick exactly what I was looking for. Overall, the service was great and the shipping was fast.
posted 4 months ago - Anonymous
First time trying extensions and these did not disappoint! Uses the color match service and they are perfect.
posted 5 months ago - Patti
Great customer service! Hair is beautiful quality and love the color selection .. I am a new to Luxy, being a professional stylist I’m looking forward to seeing the longevity
posted 5 months ago - Gail
Rapid shipping. Excellent customer service that helped me color match to perfection! Only brand I will continue to use!! Trust me ladies. Don't buy into the tik tok hype about other competitors. Invest in yourself . Super beautiful and high quality. Love them so much ♡
posted 7 months ago - Gaby
Have been ordering the same hair from Luxy for years, had an issue with my last order but their customer service team was excellent. They completely rectified the issue and in a quick time period. It’s refreshing to see a company care about their customers and actually listen. They have definitely redeemed themselves and I will continue ordering from them in the future.
posted 7 months ago - Julia A