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Luxy Hair Reviews

4.2 Rating 351 Reviews
A
Happiness Grade
A

Customer Service - Good

94.44%
Industry Average
Their customer service is outstanding; they helped me find the perfect match and were patient and responsive every step of the way.
posted 2 weeks ago - Dorra
Best hair extensions I have ever bought! I have ordered many different colours over the years and the quality has remained the same. They also last a very long time and are easy to maintain, wash/style. Their service and delivery is fast and effective.
posted 1 month ago - Anonymous
Consistently lovely hair, quick delivery and super customer service! I have been a loyal customer for 10+ years! Other brands just don’t come close to the quality or the value.
posted 2 months ago - Linda
I was not sure if they would be the right color and length, but they were absolutely perfect!! I took the suggestion for the color from their service and length referral from the stylist that was doing all the hair and make up for the wedding.
posted 2 months ago - Lee
Great quality. Great selection of color Great service
posted 2 months ago - Francoise
I love working with Luxy! Their product is beautiful and user friendly. The customer service is helpful, they reach out to you, and go above and beyond.
posted 4 months ago - Melinda
I ordered extensions they were beautiful by my hair changed I’m guessing more brassy but I explained to them that I was sorry I hate doing that but they refunded me right away.. great customer service!!! Would definitely count on them again when needed😊
posted 4 months ago - Ericka
Had an issue with my order and it was promptly solved. Great reactivity from customer service and the extensions match what is shown online.
posted 5 months ago - Anonymous
I’ve been following Luxy for a long time, and when I saw their new scalp and thinning fill-ins made with real human hair at an affordable price, I decided to give them a try -- and I’m so glad I did! The customer service was fantastic, and the samples they sent helped me find the perfect color.
posted 6 months ago - Amanda
The best!! Hands down best quality, customer service, and color matching around. This company goes the extra mile to make every customer happy. I will only be buying extensions from Luxy from here on out!
posted 7 months ago - Brittany