Luxy Hair Reviews

Name: Luxy Hair
Address: 1250 Flyer Way, Suite 100, Salt Lake City, Utah
Rating: 4.10

4.1 Rating 425 Reviews

75 %

of reviewers recommend Luxy Hair

4.1

Based on 425 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat

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Phone:

801-206-4781

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Luxy Hair 5 star review on 28th September 2025

3851

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I’ve bought clip-in extensions before and treated them the way you treat a situationship — cautiously optimistic, fully expecting disappointment. Luxy Hair’s 20” Off Black set proved me wrong in the most annoying way, because now I have to eat my words along with my morning coffee. The color match is the real headline here. I didn’t blend these in so much as I disappeared them — no line of demarcation, no telltale shine that screams ‘this hair did not grow here.’ They melted into my natural black like they’d been with me since birth, which, emotionally, feels accurate. Texture and movement hold up too. I’ve run these through wind, humidity, and one questionable decision to skip a touch-up before a photo — they didn’t frizz, didn’t shed, didn’t stage a rebellion. They took a curl and kept it, which is more commitment than I ask of most people in my life. If you’ve been on the fence about clip-ins because you’ve been burned by cheap wefts or synthetic shine, consider this your permission slip. Luxy Hair’s off-black set is seamless, low-maintenance, and genuinely photograph-ready — which, if you know me, is the bar.”

Helpful Report

Posted 3 days ago

We appreciate your lovely (and funny!) review, Sam! Thanks for sharing :) Warmly, Luxy Hair Support

Posted 3 days ago

“The only problem I have had is the the material is brown and is visible when I wear the off black fill in.”

Helpful Report

Posted 3 days ago

Hi there! Thank you for sharing this feedback. We will pass it along to our team and appreciate you reaching out. Please touch base with us at info@luxyhair.com if we may help you further. We're here to help! Warmly, Luxy Hair Support

Posted 3 days ago

“I purchased my hair extensions to create an updo for my daughter’s wedding. They matched my natural, highlighted hair perfectly and were absolutely perfect! They looked completely natural. Highly recommend!”

Helpful Report

Posted 4 days ago

Thank you for sharing your kind words, Carrie. We're thrilled to hear that our Luxies worked well for your updo! Please continue to enjoy your set for special occasions as well as everyday hair :) Warmly, Luxy Hair Support

Posted 3 days ago

“A very nice match to my hair. And it just makes me feel better. I used to have very thick hair and unfortunately have lost a lot of of it. I shared a photo of me and my kids with someone and they specifically asked about my hair if it had been professionally styled.”

Helpful Report

Posted 6 days ago

Great to hear, Suzanne! We appreciate you sharing your beautiful photo and you look beautiful! Please continue to enjoy your Luxies :) Warmly, Luxy Hair Support

Posted 3 days ago

“I loved the hair that I received but it was not a match to my hair. Very easy to return and prompt refund. Had questions during the process and got great response and helped a lot. Really wish they still had the light grey Topper. It’s so hard to find grey in human hair toppers.”

Helpful Report

Posted 6 days ago

Hi there! Thank you for sharing your review. We'll pass this feedback on to our team :) Please reach out to us at info@luxyhair.com if we may help you further. It will be our pleasure. Warmly, Luxy Hair Support

Posted 3 days ago

“Absolutely love my new Luxy extensions. Can’t believe how quickly they arrived from USA all the way to Australia. Thank you. X”

Helpful Report

Posted 1 week ago

Hi there, Absolutely thrilled you love the Luxy extensions and that they arrived so quickly from the USA to Australia. Thank you for sharing! Warmly, Luxy Hair Support

Posted 1 week ago

“I have not received my purchase yet but had signed up for communication to get a $50 off first purchase and the code was denied. Frustrating false advertising”

Helpful Report

Posted 1 week ago

Dear Renee, We’re sorry to hear your purchase hasn’t arrived yet and that the $50 off code didn’t work. Please reach out to our Customer Support team at info@luxyhair.com so we can assist you further. Warmly, Luxy Hair Support

Posted 1 week ago

“So far so good. These are good stuff. I hope you send me the pretty oval box on your site. My roommate bought these same extensions and they came in a hideous sky blue square box with a plastic window, yuck.”

Helpful Report

Posted 1 week ago

Hi Melanie, Thank you for sharing your thoughts! We’re glad you’re enjoying the extensions and will note your feedback about packaging. Warmly, Luxy Hair Support

Posted 1 week ago

“Best Hair ever so thick & full..”

Helpful Report

Posted 1 week ago

Hi there, Thank you for sharing your feedback! We’re thrilled to hear you’re loving the hair and that it’s thick and full for you. Warmly, Luxy Hair Support

Posted 1 week ago

“I had the best experience with Haven! She guided me through my options and suggested which were and were not for me based on my needs. She also helped me with shipping update! Thank you so much for making my shopping seamless like Luxy’s clip-ins are 😊”

Helpful Report

Posted 2 weeks ago

Hi Marietta, Thank you for sharing your positive experience with Haven, our Luxy Text A Stylist. We're delighted to hear this and will share your feedback :) Marietta, please reach out to us any time at info@luxyhair.com or text Haven :) We're here and happy to help any time! Warmly, Luxy Hair Support

Posted 2 weeks ago

“Very disappointed it’s been a little over 20 days of daytime wear, taking them out at night and they are already stiff and look like the ends are splitting. I’ve been wearing hair extensions for over 20 years due to a medical condition causing thin hair and at this price point I expect hair to last longer and feel better. Maybe it was a bad batch but I am not impressed.”

Helpful Report

Posted 2 weeks ago

Dear Stephanie, Thank you for reaching out and for sharing your feedback. We're very sorry to hear this. Stephanie, please reach out to our Customer Support team at info@luxyhair.com. We'd like to help you further with this. Warmly, Luxy Hair Support

Posted 2 weeks ago

“Beautiful hair. seamless and comfortable to wear. would highly recommend”

Helpful Report

Posted 2 weeks ago

Thank you so much for your kind review! Warmly, Luxy Hair Support

Posted 2 weeks ago

“Extremely thick, if you don’t have much volume or thin hair this wouldn’t be the best option plus is too heavy and the wire non elastic and thin.”

Helpful Report

Posted 3 weeks ago

Hi there! Thank you for reaching out and sharing your concerns. We're sorry to hear that the Halo is a bit too thick for you. You may want to consider having it thinned out by your stylist, so that it is lighter for you. For the wire, please reach out to us at info@luxyhair.com as we have some other options for you :) Wishing you a lovely rest of your day! Warmly, Luxy Hair Support

Posted 3 weeks ago

“Hi i bought a set of clip ins that were sun-kissed brown beautiful out of the box and for about 2 weeks wear but the highlights are to bright and chunky and the hair dries out quickly because of the bleach and or processing they must be bleached from black hair I am guessing. I think anything blonde will instantly look dry nothing will coat them as far as conditioner and they cant be worn because they are now so fake looking and dry. would be nice to have a set with natural looking baby lights the sun-kissed brown is heavily blonde . I have chocolate brown clip ins that look beautiful and ive worn them for a while now. Bummer about the sunkissed brown because they aren't inexpensive or anything .”

Helpful Report

Posted 3 weeks ago

Hi Natalie, Thank you for sharing your feedback with us. Natalie, please reach out to our Customer Support team at info@luxyhair.com, so that we may help you further with this. It will be our pleasure. Warmly, Luxy Hair Support

Posted 3 weeks ago

“I love my Luxy hair ! This length is more natural and where my natural length was before thinning and breakage. Thank you so much and I would recommend your product to anyone.”

Helpful Report

Posted 3 weeks ago

Great to hear this! We truly appreciate you taking the time to share your feedback with us. Please continue to enjoy your Luxies! Warmly, Luxy Hair Support

Posted 3 weeks ago

“Absolutely beautiful. So thick and shiny and a perfect match for my hair! There is my hair before and after from all the angles!”

Helpful Report

Posted 3 weeks ago

We love this set on you, Amber! Thank you for sharing your beautiful hair with us :) Warmly, Luxy Hair Support

Posted 3 weeks ago

“I've been a loyal Luxy Hair customer for over 10 years, and after spending years in the pageant industry and seeing countless hair extension brands, I can confidently say Luxy Hair is the best. They offer an incredible range of colors and styles, but what truly sets them apart is the exceptional quality. I live in a very humid climate and wear my extensions almost every day, yet they still look and feel just as beautiful as they did when I first purchased them. They're comfortable, blend seamlessly with my natural hair, and hold up incredibly well with daily wear. If you're looking for high-quality extensions that are truly worth the investment, I can't recommend Luxy Hair enough. I'll never buy another brand!”

Helpful Report

Posted 4 weeks ago

Dear Bessie, Thank you for sharing your lovely comments with us. We're thrilled to hear that you are so pleased with the quality, color selection and comfort of our Luxies. We truly appreciate your love and loyalty to Luxy Hair! Bessie, please reach out to us at info@luxyhair.com if you have any questions along the way - we're here and happy to help! Warmly, Luxy Hair Support

Posted 4 weeks ago

“I have 2 ponytails and the seamless clip-ins. The clip-ins are 2 years old and I still wear them on a regular bases. Ponytails are just awesome for a quick fix. My husband loves it when I wear either. To say the least I’m a big fan of Luxy. Thanks for a great product.”

Helpful Report

Posted 4 weeks ago

Great to hear, Heather! Thank you for sharing your Luxy Hair experience. We appreciate it and we're thrilled that you are enjoying your Luxies :) Warmly, Luxy Hair Support

Posted 4 weeks ago

“Perfect match! Perfect color. No one knows it’s not my hair.”

Helpful Report

Posted 1 month ago

Wow, what a great match and you look beautiful, Tisha! Please continue to enjoy your set and reach out to us at info@luxyhair.com for any questions along the way :) Warmly, Luxy Hair Support

Posted 1 month ago

“I ordered the wrong color at first and it was so easy to test and send back for a different color. I absolutely love the new color and texture and ease of the new clip ins!”

Helpful Report

Posted 1 month ago

Hi Laura, So glad to hear the color test and swap was easy and that you’re loving the new color, texture, and ease of the clip-ins! Warmly, Luxy Hair Support

Posted 1 month ago

Luxy Hair is rated 4.1 based on 425 reviews