Luxy Hair Reviews

Name: Luxy Hair
Address: 1250 Flyer Way, Suite 100, Salt Lake City, Utah
Rating: 4.23

4.2 Rating 267 Reviews

78 %

of reviewers recommend Luxy Hair

4.2

Based on 267 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Could Be Better

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Luxy Hair 5 star review on 28th August 2025

3851

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Luxy Hair is pure perfection in every way,the quality of hair used and the highest amount of grams used for each length of hair,some company's are very skimpy on the gram weight but charge just as much.Would highly recommend to friends and family.”

Helpful Report

Posted 1 hour ago

“I took the plunge and bought the thinning hair bundle, and I couldn’t be happier! The wefts look just like my own hair, which has thinned from medication, and even my daughter couldn’t tell I was wearing them. Thank you, Luxy, for giving me my confidence back!”

Helpful Report

Posted 1 week ago

Great to hear and thank you for sharing your feedback with us. We're so happy to hear this! Please reach out to us at anytime if you have any questions about your set - we're here and happy to help! Warmly, Luxy Hair Support

Posted 6 days ago

“This review is for Kathy who helped me back in April after I needed to exchange my extensions before my wedding! I was absolutely scrambling after discovering the color was too dark for my blonde hair, but we were leaving in a week. Kathy was very understanding of the situation and helped me expedite the correct color. The weeks leading up to your wedding anre already stressful, so I truly appreciate the extra patience, kindness, and going above and beyond for me. The new extensions were perfect for me with incredible quality and blended into my color so well. The hair stylist was so happy to see I got my extensions from Luxy too being one of her favorite brands! I really hope this review makes it back to her as she saved me so much stressed and helped make my wedding beautiful. Thank you Luxy!!!”

Helpful Report

Posted 1 week ago

Hi Brittany, Thank you for sharing your detailed review and beautiful photo - you look absolutely gorgeous! We're thrilled to hear that our customer service team was helpful to you. Kindly touch base with us any time - we'd love to hear from you again! Warmly, Luxy Hair Support

Posted 1 week ago

“It is so soft and light weight. I got the seamless on because I have thinning hair. I also got the scalp fill ins. The only thing I would say about that is that if you have really really thin hair like me you can see the lump on top so you have to blend it in a little more. The downside is that it is too pricey.”

Helpful Report

Posted 2 weeks ago

Hi Stephanie, Thank you for taking the time to send us your comments. We appreciate your 5-stars! We will also pass your feedback on to our team for consideration. If you have any questions along the way, feel free to reach out to us at info@luxyhair.com - we're always here to help. Warmly, Luxy Hair Support

Posted 1 week ago

“Absolutely loved the extensions! They were a perfect match to my hair color and did not make my head feel heavy at my wedding. Highly recommend!”

Helpful Report

Posted 2 weeks ago

Thank you so much for your kind words! We’re thrilled to hear that the extensions were a perfect match and comfortable for your special day. Your recommendation means the world to us! Warmly, Team Luxy Hair

Posted 2 weeks ago

“I ordered the dark gray ponytail and the bun . I also have some seamless clip ins. But the 1st ponytail I ordered was not a match. I enjoy my Luxys very much and the accessories. I just wish i could get the curling iron. Because of the specific temperature for my Luxys.”

Helpful Report

Posted 3 weeks ago

Thank you for sharing, Katherine! Please reach out to us at info@luxyhair.com with any questions - we're here and happy to help! Warmly, Luxy Hair Support

Posted 2 weeks ago

“If I could give this hair zero stars I would. For the price tag, I expect high quality - I’ve tried TONS of extension brands, have had every kind of extension. These are not worth your money. I think I’ve worn them three times and they are dry, tangled and not manageable at all. It feels like 100% synthetic hair. I recommend saving your money and go buy from another brand. Now I’m out $500+ and don’t even have clip ins I can wear. I’ve only had them for three weeks max. Do not buy!”

Helpful Report

Posted 3 weeks ago

Dear Liz, Thank you for sharing your comments and we're sorry to hear this. Liz, we are reaching out to you from our email at info@luxyhair.com, so that we may help you further with this. Warmly, Luxy Hair Support

Posted 3 weeks ago

“This was my first experience with extensions and i can't believe I picked the perfect color match to my highlighted hair. The extension is gorgeous and blended in perfectly with my ponytail adding the length and volume I wanted. I'm very pleased with this product and will order again.”

Helpful Report

Posted 3 weeks ago

Great to hear, Susan, and thank you for sharing your feedback with us. Susan, please feel free to tag any Instagram photos with @luxyhair - we'd love to see you in your set! Warmly, Luxy Hair Support

Posted 3 weeks ago

“I’ve been using Luxy hair extensions for many years and love this company! The quality of the hair is absolutely amazing. I have extensions that I purchased from years ago that I still use. I’ve recently purchased 3 shades that I blend together and really love: dimensional rooted honey espresso, sun-kissed brown, and Bronde balayage. My natural color is ash brown, and I can mix these shades to add color to my hair without damaging it. I highly recommend Lucy extensions. The dimensional colors are particularly beautiful. My personal favorite is the honey espresso - it’s was such a pleasant surprise.”

Helpful Report

Posted 3 weeks ago

Thanks for sharing your review and beautiful photo, Tiffany! Those are all great shades!! We also love our new Dimensional shades :) and we're glad to hear that you are mixing the sets together. If you have any questions along the way, feel free to reach out to us - we're always here to help. Warmly, Luxy Hair Support

Posted 3 weeks ago

“In love! Couldn’t be more Impressed with these. I’ve worn extensions for over ten years and I can say these are the best. The seamless ones are great and the color is awesome. I went with the 20” seamless mocha brown bayalage and it has lightened my dark hair up so much. Love them”

Helpful Report

Posted 4 weeks ago

Thank you so much for your kind review! We appreciate hearing from you and we're thrilled to hear that the Mocha Brown Balayage shade is a great way to lighten up your hair. Please pop us an email to info@luxyhair.com for any questions along the way - we're here and happy to help! Warmly, Luxy Hair Support

Posted 3 weeks ago

“Everything I have purchased from Luxy hair has exceeded my expectations both quality and color wise!! The color matches perfectly and looks so real and natural. My stylist made a comment about how she wasn’t even aware that I was wearing extensions when I walked in!”

Helpful Report

Posted 1 month ago

Great to hear, Lisa! Thank you for sharing your feedback with us. We're thrilled to hear that you are enjoying your Luxies :) Reach out to us any time for questions - we're here to help! Warmly, Luxy Hair Support

Posted 4 weeks ago

“I have very short and thick hair and I was really impressed at how well the clip in extensions blended into my hair. The variety of colors and lengths makes for easy customization, I ordered additional fillers and lengths to create a long, layered look!”

Helpful Report

Posted 1 month ago

Thank you for letting us know! We appreciate hearing how you made your Luxies work for you :) Please reach out to us for any helps or tips along the way - we'd love to hear from you again! Warmly, Luxy Hair Support

Posted 4 weeks ago

“Never received my item”

Helpful Report

Posted 1 month ago

Dear Ibet, Thank you for letting us know. We're sorry to hear this, Ibet, and we're reaching out to you from our email address info@luxyhair.com, so that we may help you further. Please look out for our email. Warmly, Luxy Hair Support

Posted 1 month ago

“We loved the hair pieces. So easy to install! Thanks!”

Helpful Report

Posted 1 month ago

Thank you so much for your kind review! Please pop us an email for any questions along the way - we're here and happy to help! Warmly, Luxy Hair Support

Posted 1 month ago

“I was sent the wrong color topper initially. After much back and forth I was sent return label. I have just received exchanged hair topper. The box has been destroyed and it's the wrong color (chesnut brown vs. Ash brown) again. It's unfortunate because I have had good experience with Luxy for prior orders.”

Helpful Report

Posted 1 month ago

Hi there! Thank you for sharing your comments and were to hear this. We have reached out to you from our info@luxyhair.com email, and we look forward to resolving this soon! We look forward to hearing back from you. Warmly, Luxy Hair Support

Posted 1 month ago

“I love how easy the extensions blend in with my real hair. I’m definitely wearing them for my upcoming photo shoot!!”

Helpful Report

Posted 1 month ago

Hi Jacquelyn, Were thrilled to hear that your Luxies blended well with your hair. Enjoy your upcoming photoshoot! Warmly, Luxy Hair Support

Posted 1 month ago

“Love love love!”

Helpful Report

Posted 1 month ago

Hi Karen, Thank you for sharing your 5-star review on Luxy Hair! We truly appreciate your love of Luxy Hair! Please touch base with us for any questions along the way. We're here and happy to help :) Warmly, LLuxy Hair Support

Posted 1 month ago

“Last time I buy with 25.59 Tariff”

Helpful Report

Posted 1 month ago

Dear Kathleen, Thank you for sharing your feedback with us. We appreciate hearing from you and we have shared your comments with the Luxy Hair team. Warmly, Luxy Hair Support

Posted 1 month ago

“The best!! Hands down best quality, customer service, and color matching around. This company goes the extra mile to make every customer happy. I will only be buying extensions from Luxy from here on out!”

Helpful Report

Posted 1 month ago

Wow, thank you, Brittany!! We're so grateful for this feedback and have shared it with the Luxy Hair team. Thank you for making our day! Warmly, Luxy Hair Support

Posted 1 month ago

“I love my Lucy bangs! They blend in with my hair very well either up or down. Even my friends don't know it's an added piece. When asked they said they thought something was different, but we're amazed it was a piece! So glad my stylist recommended Luxy to me!”

Helpful Report

Posted 1 month ago

Thank you so much for your kind review, Ann! We're thrilled to hear that you are enjoying your Luxy Clip-in Bangs :) If you have any questions along the way, feel free to reach out to us - we're always here to help. Warmly, Luxy Hair Support

Posted 1 month ago

Luxy Hair is rated 4.2 based on 267 reviews