Luxy Hair Reviews

Name: Luxy Hair
Address: 1250 Flyer Way, Suite 100, Salt Lake City, Utah
Rating: 4.22

4.2 Rating 291 Reviews

78 %

of reviewers recommend Luxy Hair

4.2

Based on 291 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

801-206-4781

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Luxy Hair 5 star review on 28th August 2025

3851

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I paid 50$ for overnight shipping and it was delivered 6 days later. Love the extensions but not the extra 50$ for the shipping that did not happen. I had 2 events I bought the extensions for and they did not arrive in time for the event.”

Helpful Report

Posted 11 hours ago

“The hair was beautiful and it matched perfectly! I purchased the 16 inch in the in the Ash Brown highlights Halo.”

Helpful Report

Posted 2 days ago

You look absolutely beautiful, Shyanne - thanks for sharing! Warmly, Luxy Hair Support

Posted 1 day ago

“I ordered extensions they were beautiful by my hair changed I’m guessing more brassy but I explained to them that I was sorry I hate doing that but they refunded me right away.. great customer service!!! Would definitely count on them again when needed😊”

Helpful Report

Posted 4 days ago

Thank you so much for your kind review! Ericka, we're delighted to hear about your Luxy Hair experience. Reach out to us any time :) Warmly, Luxy Hair Support

Posted 3 days ago

“I purchased the thinning hair fill in’s- and they are a complete life changer. I’ve lost over 60% of my hair to weight loss and these extensions made me cry the first time I clipped them in. The difference they make is night and day. I only use the 2 clips and 2 of the 1 clips and just that is enough to fill out my whole head. I was worried the thinning hair fill ins wouldn’t be enough hair- but I’m literally not even using it all! I’m honestly blown away with the quality and transformation. As a girl who struggles deeply with her hair and tying it to my worth as a woman- I could not recommend luxy enough!! I love my extensions.”

Helpful Report

Posted 4 days ago

Dear Tori, Thank you for sharing your 5-star review on Luxy Hair! Your hair looks beautiful! Tori, we're thrilled to hear that the Thinning Hair Fill-ins are helpful to you and add a good amount to your hair. Please reach out to us any time with questions - we're here to help along the way! Warmly, Luxy Hair Support

Posted 3 days ago

“I had heard so many good things about Luxy extensions, but my experience was totally different. The extensions are a frizzy mess after only wearing them 2 times. It is very disappointing after spending so much money on them.”

Helpful Report

Posted 1 week ago

Dear Jill, Thank you for sharing your feedback and we're sorry to hear this. Jill, we're reaching out to you from our info@luxyhair.com. Please look out for our email today, so that we may help you further. Warmly, Luxy Hair Support

Posted 1 week ago

“Yor guys are very professional and dedicated to your customers.”

Helpful Report

Posted 1 week ago

Thank you for your kind comments - we truly appreciate it! Warmly, Luxy Hair Support

Posted 1 week ago

“The best hair. Been buying exclusively since 2017 will never buy elsewhere!!! LOVE MY LUXYS”

Helpful Report

Posted 1 week ago

Wow, Courtney! Thank you for sharing! You look incredible and we love seeing you in your Luxies. We truly appreciate your love and support of Luxy Hair. Warmly, Luxy Hair Support

Posted 1 week ago

“I ordered the halo and it was unusable. I have thin hair and a small head and it poked out the sides. I tried to return or exchange and was told to “sell it to a friend”. Unacceptable service for someone who has been a loyal customer for about a decade and for an item this expensive. I will no longer be purchasing luxy extensions”

Helpful Report

Posted 1 week ago

Thank you for reaching out and for sharing your feedback. We're sorry to hear this. We've reached out via our info@lluxyhair.com to help you further with this. Warmly, Luxy Hair Support

Posted 1 week ago

“Had an issue with my order and it was promptly solved. Great reactivity from customer service and the extensions match what is shown online.”

Helpful Report

Posted 1 week ago

Thank you for sharing your 5-star review on Luxy Hair! We're delighted to hear that our customer service team was helpful. Please pop us an email any time - we're here and happy to hep! Warmly, Luxy Hair Support

Posted 1 week ago

“The stylist was so kind and helpful! And we decided on what I am hoping will be the perfect match. I am a breast cancer survivor and my hair has gotten so much thinner after treatment. This is the one vain luxury I allow myself.”

Helpful Report

Posted 1 week ago

Dear Teresa, Thank you for your kind review! We're thrilled to hear that our Luxy stylist was helpful to you, and we wish you the very best with your health. Please reach out to us at any time - we'd love to hear from you again! Warmly, Luxy Hair Support

Posted 1 week ago

“If your head is small and your hair fine and thin STAY AWAY from this topper. The back of the topper looks like a shelf on the back of your head. The clips dig into your scalp and tear out your already thinning hair and can't stabilize the topper. This is parted in the middle and unless you are an ageing hippy that just can't let go with the parted hair look you will hate the style that you are stuck with. The extensions are abnormally shiny and will not blend in with real graying hair. In short, I feel completely ripped off.”

Helpful Report

Posted 1 week ago

Hi there! Thank you for taking the time to send us your comments. We're sorry to hear this. Please reach out to us at info@luxyhair.com so that we may help you further. It will be our pleasure. Warmly, Luxy Hair Support

Posted 1 week ago

“absolutely love Luxy Hair! I own multiple sets—including clip-ins, a halo and their curtain bangs—and each one has been incredible in quality, thickness, and blend. The hair is soft, styles beautifully, and holds up so well over time. I also use several of Luxy’s products, which have helped keep everything smooth and healthy. My stylist (and hair BFF!) Haven was a huge help in color matching and showing me how to style them seamlessly—shoutout to her for making me obsessed with every Luxy set I own! Highly recommend to anyone wanting gorgeous, reliable extensions that truly elevate your look.”

Helpful Report

Posted 2 weeks ago

Wow, Calleigh! Thank you for sharing your Luxy experience and your beautiful photo! We're thrilled to hear this!! We have also shared this with Haven...we love her too :) Please continue to enjoy all your Luxies and reach out to us at anytime - we'd love to hear from you again! Warmly, Luxy Hair Support

Posted 2 weeks ago

“Haven has been an excellent specialist/consultant to work with! The sample wefts showed the high quality of color and human hair. Im excited to receive my set soon!”

Helpful Report

Posted 2 weeks ago

Great to hear, Carolyn! We love Haven, our Luxy stylist :) Please reach out to us if we may help you further. It will be our pleasure! Warmly, Luxy Hair Support

Posted 2 weeks ago

“Loved it great quality”

Helpful Report

Posted 2 weeks ago

Great to hear, Edona! Thank you for sharing your 5-star review on Luxy Hair! Have a wonderful week :) Warmly, Luxy Hair Support

Posted 2 weeks ago

“The hair is too thin.”

Helpful Report

Posted 3 weeks ago

Dear Beverly, Thank you for taking the time to send us your comments. We're sorry to hear this! Beverly, please reach out to us at info@luxyhair.com so that we may help you further with this. It will be our pleasure. Warmly, Luxy Hair Support

Posted 2 weeks ago

“The quality of these extensions are fantastic. The colour is perfect, which was a very basic shade of brown which was what i wanted. I purchased the the fill ins/thinning hair extensions and this is a really great product as i didnt want to purchase a full head of extensions. Many thanks, Claire”

Helpful Report

Posted 3 weeks ago

Hi Claire! Thank you so much for your kind review! We're thrilled to hear that you are enjoying the quality and color of our Thinning Hair Fill-Ins :) Please reach out to us at info@luxyhair.com for any questions along the way - were here and happy to help! Warmly, Luxy Hair Support

Posted 2 weeks ago

“I’m not happy with the hair. It’s really a lot shorter than what advertised and the photos so I felt personally that that was somewhat misleading. Also my expectation that the hair would be thicker per weft and it’s just as thin as any hair that I would buy on Amazon unfortunately… so overall now I’m not happy with this particular hair that I purchased.”

Helpful Report

Posted 3 weeks ago

Hi there! Thank you for reaching out and we're sorry to hear this. Please note the wefts should be 16 inches in length. As a kind reminder, each set comes with a tester weft in the top of the box so that you may see the length and color in person. Kindly reach out to us at info@luxyhair.com so that we may help you further with this - it will be our pleasure! We look forward to hearing from you soon. Warmly, Luxy Hair Support

Posted 3 weeks ago

“I love my Luxies! I get compliments on my hair all the time, and people are always so surprised when I tell them I’m wearing Luxy Hair extensions, they can’t believe they’re extensions! They blend seamlessly with my natural hair and make it look so full and healthy. The quality is amazing, and they’re so easy to use. I only use a couple of wefts at a time, so a full set lasts a long time. I’ll definitely keep coming back for more!”

Helpful Report

Posted 3 weeks ago

Hi Kayla, We’re so happy to hear that you love your Luxies and are receiving so many compliments! It’s fantastic that they blend seamlessly with your natural hair and make it look full and healthy. Quality and ease of use are what we aim for, and it’s wonderful to know you’re enjoying your extensions! Thank you for your lovely review, and we look forward to welcoming you back soon! Warmly, Team Luxy Hair

Posted 3 weeks ago

“The blonde balayage is horrendous. Looks more gray than blonde.”

Helpful Report

Posted 1 month ago

Hi Susi, Thank you for sharing your feedback and we're sorry to hear this. Susi, please reach out to us at info@luxyhair.com so that we may help you further with this. We look forward to hearing from you soon! Warmly, Luxy Hair Support

Posted 4 weeks ago

“The color match was literally PERFECT! Bought these specifically for my Wedding day, but will definitely be using more often :)”

Luxy Hair 5 star review on 28th September 2025

Helpful Report

Posted 1 month ago

Hi Asha, We’re absolutely delighted to hear that the color match was perfect for your wedding day! It's amazing that you found extensions you'll enjoy using beyond just that special event. Thank you for sharing your excitement with us! Wishing you all the best on your big day! Warmly, Team Luxy Hair

Posted 1 month ago

Luxy Hair is rated 4.2 based on 291 reviews