Luxy Hair Reviews

Name: Luxy Hair
Address: 1250 Flyer Way, Suite 100, Salt Lake City, Utah
Rating: 4.23

4.2 Rating 250 Reviews

78 %

of reviewers recommend Luxy Hair

4.2

Based on 250 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour

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Luxy Hair 5 star review on 4th April 2025

3849

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Last time I buy with 25.59 Tariff”

Helpful Report

Posted 22 hours ago

Dear Kathleen, Thank you for sharing your feedback with us. We appreciate hearing from you and we have shared your comments with the Luxy Hair team. Warmly, Luxy Hair Support

Posted 4 hours ago

“The best!! Hands down best quality, customer service, and color matching around. This company goes the extra mile to make every customer happy. I will only be buying extensions from Luxy from here on out!”

Helpful Report

Posted 6 days ago

Wow, thank you, Brittany!! We're so grateful for this feedback and have shared it with the Luxy Hair team. Thank you for making our day! Warmly, Luxy Hair Support

Posted 5 days ago

“I love my Lucy bangs! They blend in with my hair very well either up or down. Even my friends don't know it's an added piece. When asked they said they thought something was different, but we're amazed it was a piece! So glad my stylist recommended Luxy to me!”

Helpful Report

Posted 6 days ago

Thank you so much for your kind review, Ann! We're thrilled to hear that you are enjoying your Luxy Clip-in Bangs :) If you have any questions along the way, feel free to reach out to us - we're always here to help. Warmly, Luxy Hair Support

Posted 5 days ago

“"Dimensional Rooted Sunkissed Brown" is THE BEST COLOR if your real hair color has a subtle mix of highlights and lowlights (babylights) that give your hair the overall appearance of being Darkest Blonde / Lightest Brown. The color is very neutral compared to the Chestnut brown color that I bought the first time around. The Chestnut had notes of red in the sunlight, whereas the Sunkissed Brown has ash-leaning neutral notes and golden notes (but mostly ash-neutral in my opinion.) It's literally the perfect color. I bought them for my upcoming wedding. Here's a pic of the test swatch next to my real hair. Its uncanny. Please keep making this color for those of us in between brown and blonde!”

Helpful Report

Posted 2 weeks ago

Wow, thank you for sharing this! What a perfect match for our Dimensional Rooted Sunkissed Brown shade! Please continue to enjoy your Luxes and best wishes for your upcoming wedding! Warmly, Luxy Hair Support

Posted 2 weeks ago

“amazing customer service, oustanding support with ansering questions & finding solutions to the problems with my missing order ! & helping me exhange when it wasnt quite right. i cant belive how wonderful & supporitve Kerry was!! 1000 gold stars !”

Helpful Report

Posted 2 weeks ago

Hi McKayla, Thank you for sharing your lovely feedback with us. We're thrilled to hear that we were able to help you and please reach out to us at any time. We'd love to hear from you again :) Enjoy your Luxies, McKayla! Warmly, Luxy Hair Support

Posted 2 weeks ago

“I was actually looking at a different company before I went with Luxy. I made the right choice. They're customer service was helpful in getting me the perfect match for my hair color. Shipping was fast. The packaging is beautiful. The hair is beautiful! I'm so happy with my purchase.”

Helpful Report

Posted 3 weeks ago

Great to hear to hear your lovely feedback, Allesha! Your hair looks absolutely beautiful! Please reach out to us at info@luxyhair.com if we may help you in the future. It will be our pleasure :) Warmly, Luxy Hair Support

Posted 3 weeks ago

“The latest ponytail extensions I bought does not work properly and it’s supposed to be only one clip as shown in their YouTube video but instead I received one with 3 clips hence it doesn’t wrap my own ponytail and gives a very uneven look and quite a challenge and cost me so much time to cover the 3 clips area. Unsure if I would want to use it again. Waste of money truly.”

Helpful Report

Posted 4 weeks ago

Dear Caridee, Thank you for reaching out and for sharing your feedback. We will also pass it along to our team. Additional prongs were added to the Ponytail based on customer feedback for more security. Kindly reach out to us at info@luxyhair.com so that we may help you further. It will be our pleasure. Warmly, Luxy Hair Support

Posted 4 weeks ago

“I have been using Luxy hair for years, love the products. I get the seamless and they are pretty comfortable. The past few sets i've gotten, at least one clip breaks. Besides that, great quailty!!”

Helpful Report

Posted 1 month ago

Hi there! Thank you for taking the time to send us your feedback - we appreciate hearing from you! We've also passed your feedback on to our Luxy Hair team for consideration - thank you! Wishing you a lovely rest of your day! Warmly, Luxy Hair Support

Posted 1 month ago

“It's the first time I ordered Luxy clip ins and the clips themselves are too strong. The hair itself is pretty.”

Helpful Report

Posted 1 month ago

“Pros: Very thick, good quality on first use, comfortable to wear Cons: Color fades to be extremely cool toned, almost gray- blonde. Original wire broke on the second use (it does come with a backup). Quality compared to the Luxies I bought a few years ago is not even close. This halo bunched, tangled, and ratted at the ends after just a few wears on me. I take very good care of my extensions so this is not on my end. Really disappointed”

Helpful Report

Posted 1 month ago

“Currently suffering post partum hairloss and these natural hair fillers saved me, boosted my confidence and cannot leave the house without them. They are a temporary solution until my hair grows back.”

Helpful Report

Posted 1 month ago

Hi beautiful, We're so glad your Thinning Hair Fill-Ins are helping you to regain your confidence! It means a lot to us to hear you are finding them to be so helpful. Enjoy them to their fullest, beautiful. Warmly, Luxy Hair Support

Posted 1 month ago

“The hair color was completely incorrect. I tried to color one the the small pieces and it fell apart. So $400 down the drain and nothing I can do about it”

Helpful Report

Posted 1 month ago

“Im a newbie with extensions. These were super easy to put in and blended well. Really like the halo versus having to put in a bunch of them.”

Helpful Report

Posted 1 month ago

Great to hear, Kristie! Thank you for sharing your comments. Please reach out to us for any questions along the way with your set- we're here to help! Warmly, Luxy Hair Support

Posted 1 month ago

“I am so happy I researched further and went with Luxy! These clip ins are the softest I have ever felt and closest to my actual hair color! I got so many compliments and it helped my confidence with my hair being a bit short right now as I’m growing it out again :)”

Helpful Report

Posted 1 month ago

Thank you for taking the time to let us know, Haruka! We're thrilled to hear that our Luxies has helped with your confidence. Kindly reach out to us for any questions about your set - we'd love to hear from you again! Warmly, Luxy Hair Support

Posted 1 month ago

“I had some issues with using the codes for my redeemed points and customer service messaged me right back and helped me out several times when the code wasn't working ! They also shipped the same day ! I have worn these extensions for awhile and love them and the quality!”

Helpful Report

Posted 1 month ago

Hi Sherri! Thank you for taking the time to share your feedback. We're delighted to hear that we were helpful to you! Great to hear that you are enjoying your set. Kindly touch base with us with any questions along the way - we're here and happy to help! Warmly, Luxy Hair Support

Posted 1 month ago

“A couple of years ago, I bought another brand for my wedding and they were nice - but now that I’ve shifted hair color a bit, I found my old brand didn’t have a shade that I think would work. Luxy has an incredible range of shades and lengths so I gave it a try. The price was more reasonable and quality is outstanding! The dimensional brown that I chose I could not truly find on any other brand - what a great option for those of us easing out of blonde era and embracing our natural brown. As it’s pretty neutral, I think it could easily blend with both warmer and cooler leaning browns. Don’t hesitate - it’s worth every penny! I also had an outstanding experience with Luxy’s customer support - the support was super responsive and helpful, such a rarity in the age of automation. I’d definitely buy from them again!”

Helpful Report

Posted 1 month ago

Hi there, Thank you for taking the time to send us your feedback - we're thrilled to hear that you are enjoying our Dimensional Rooted Sunkissed Brown shade! We appreciate your kind words about our customer service as well. Please reach out to us at any time - we'd love to hear from you again! Warmly, Luxy Hair Support

Posted 1 month ago

“Have purchased them a few years back twice and the quality is not the same at all this time around. Super sad about it. Wasted money on them this year. Going to resale for half the price.”

Helpful Report

Posted 1 month ago

Dear Melicia, Thank you for sharing your feedback and we're sorry to hear this. Please reach out to us at info@luxyhair.com if we may help you further with this. It will be our pleasure. Warmly, Luxy Hair Support

Posted 1 month ago

“As a bridal hairstylist and recent bride, I always recommend Luxy Hair. They give so much volume and length without weighing your hair down.”

Helpful Report

Posted 2 months ago

Thank you for sharing your lovely review and beautiful photo, Jessica. You look absolutely beautiful! We truly appreciate your love and support of Luxy Hair :) Reach out to us at any time - we'd love to hear from you again! Warmly, Luxy Hair Support

Posted 2 months ago

“I love Luxy Hair, I get so many compliments, they always look amazing and blend in perfect with my hair. I wear them almost every day! 🥰”

Helpful Report

Posted 2 months ago

Hi Ibel, Thank you for sharing your lovely review and beautiful photo. Ibel, please continue to enjoy your Luxies and reach out to us for any questions along the way - we're here to help! Warmly, Luxy Hair Support

Posted 2 months ago

“Been buying from Luxy since 2017. I've looked other places but never have found anything else with great quality to price ratio like Luxy. Always have been a fan of these Extentions.”

Helpful Report

Posted 2 months ago

Dear Rebecca, Thank you for taking the time to leave us your wonderful review. We truly appreciate your loyalty to Luxy Hair! Rebecca, please reach out to us at any time with questions - we're here and happy to help! Warmly, Luxy Hair Support

Posted 2 months ago

Luxy Hair is rated 4.2 based on 250 reviews